Hotel Mewah di Chengdu

I thoroughly enjoyed the friendly service from any and all employees at the Ritz-Carlton Chengdu during my stay over Xmas. From the housekeeping staff to the reception desk and the servers at breakfast they were prompt and polite. And while younger people might find the decor a bit old fashioned, I loved the luxurious feel of my room and the comfort of the furniture as well as all the little details that cited Chengdu’s history and made my vacation special and relaxing. ☺️ The breakfast buffet was delicious and varied and I enjoyed my coffee being served at the table and used dishes being removed quickly. There are several metro 🚇 stations within walking distance which made exploring the city convenient. I am looking forward to staying here again!

It was a good impression the moment my parents and I arrived at the hotel with the butler meeting us and assisting to the check in. Afterwhich bringing us to the room and introducing everything about the room and adding wechat so whenever we have any issues 24hrs they will be able to assist. Room is abit aged but was maintained quite well.. recommended.

I like W Hotels since a while because of the special design and creative ideas for their rooms and decorations. And so to find also in W Hotel in Chengdu. Very attentive and supportive team helps to accommodate yourself quick and easy. Especially Cassie Cui helped a lot to find a suitable room. I don’t understand why some guest still try to smoke in the rooms. Due to special and creative talent from Cassie my family guests have been welcomed well for their first stay in China. Very cute drawing and preparation of sweets and fruits made it a surprising experience during their arrival. Last words: great food at the breakfast buffet, well prepared and presented. Very attentive and kind stuff all over the Hotel facilities. Thanks also to the Whatever Whenever Team… Great stay, like always at W Hotels… Thanks and looking forward for next stay…

1) Subway station is 30 seconds right across the road. 2) Location is good because it is enveloped by a few famous narrow alleys selling handicraft, snacks, desserts, souvenirs, Chinese artwork etc, and have endless food stalls, coffee shops that surround the hotel, buzzing with activities all day till at least 11pm. 3) Hotel staff speak minimal English but they do understand it albeit not able to converse freely. Naturally using PTH is best. 4) Staff in the entire hotel are very friendly, courteous, pleasant and accommodating, trying to help in any way possible. 5) Bespectacled night manageress in a black suit was very welcoming and sweet. She offered to upgrade us when the room originally assigned for us was not as quiet as we had requested when we booked it. She led us to see the original one ( 2/F )and the other one ( the quieter one on 3/F ) and let us choose. 6) The upgraded room ( 3/F ) was a suite and it was really nice --- very quiet with courtyard view and tasteful lay out. 7) Cannot praise enough for the delightful suite -- spacious and elegant ; super clean ; smells nice , refreshing and just right not overwhelming ; white crispy bed linen ; daily turn down service; endless supply of fresh bottled water on daily basis ; spotless tumbler and fresh bottle of water by the bedside table every evening; everything you touch is spotless ; wooden flooring matching Chinese wooden furniture in simple design giving out this classy Chinese feel ; free to consume anything for the 1st time in the mini bar ; tea & coffee replenished daily ; kettle and coffee machine; free stationery like scissors, stapler, clips, pencil and pens etc; toiletries like vanity set, combs, toothbrush etc replenished daily ; spacious bathroom with double wash basins and clean white towels ; wash basins in rose gold but not tacky; shower drainage not smooth on 1st night but they fixed it and no prob thereafter ; water pressure from shower was good and plenty of marble top inside shower room for your own toiletries ; bathtub with fresh rose petals on 1st night and various types of bath salt ; big screen to watch telly while in tub ; separate toilet near living room; ample wardrobe space and power operated blinds and black out blinds. They provide steam iron on request but it would be better to have a proper flat iron if you want to press pants and other thicker harder material. Steam iron is only good for silk or plain cotton. Even linen is better with a flat iron. 8) This is a 100% Chinese ambience hotel from lobby to our suite but nothing is gaudy or ostentatious because everything is simple, no fuss, low-key, very clean, good architecture, functional and all colour combo is soothing to the eyes. 9) We ate at their restaurant the 1st night and food was ok -- dan dan noodles slightly overcooked so it was a bit mushy. Fried rice was a huge serving with fresh shrimps and nicely cooked. Tea could be hotter. Service was attentive, efficient and proper.

這個酒店是慶祝結婚周年訂的，一點兒也沒讓人失望。不單主動為我們升級房型，員工們還費心的為房間裝飾。另外又給我們預備了蛋糕，這個誠意已經值滿分了！況且蛋糕味道真的很贊！房間質素沒有可挑剔的地方，空間寬敞、裝修精緻、陳設典雅、一麈不染。。。。。。 至於服務，又是好的沒話說。管家小吴和小祝照顧無微不至，有求必應。全賴他們，我們才能安心舒心開心的度過這三日兩夜的假期，謝謝！

Very good hotel. City centre and Convenient for going anywhere. Direct access for convenient airport and attractions transport. Very good services, People working there are friendly and helpful especially when I checked in earlier when Mia and Freya helped me to ensure my room available earliest possible. Such a warm hospitality environment. Left my things inside the hotel, Freya helped to arrange delivery to my local friend immediately. Very professional. The room is spacious and comfortable and having a great city view. Get my bed ready when I finished shopping downstairs. Will recommend to friends and stay there anytime visiting Chengdu again.

Only 1 night. Need more time to enjoy everything Bed - extremely soft but comfortable Restaurant - stuff is super nice and pro Swimming pool - nice before 9am, after - be careful kids are coming 😅 Reception - sometimes not English friendly

We had an amazing time, it was our anniversary and the hotel prepared some really special surprises for us. We loved our stay. Our host at the hotel Cassidy was amazing!! She was very kind and helped us with everything we needed. It’s a very good hotel, well located.

端午選擇雲頂給我意外驚喜，酒店坐擁一整片山，私密度極高，環境很棒，天氣給力，棉花雲像極了菊次郎的夏天，酒店親子項目卡丁車直接在山道上開，孩子大愛，直接實現卡丁車自由；管家Luna很好，事無鉅細提醒幫助，酒店的工作人員也很熱情，在山上逛累了搭工作人員的電頻車回房間，途中還看見了野兔，真是太有趣了。唯一有一點遺憾是酒店的菜品種類偏少，選擇性小，希望下次再去的時候有所改善。

As a family of four with two kids we had a wonderful stay at Song Hotel in Dujiangyan. The location of the hotel is very convenient, right next to the ski hall and a mall. To Qingchengshan it is only a 15 minutes drive. The service was excellent and especially Dai Xiao made us feel home and helped us with everything we needed. The villa had a beautiful view on the mountains and the private hot tub in the backyard was very relaxing. The villa was equipped very well and we did not miss anything - also the two restaurants (Chinese & western food) were very delicious. We can definitely recommend it and we want to come back soon!