Palazzo Versace Macau

Ulasan Palazzo Versace Macau

Palazzo Versace Macau

Rua do Tiro, Cotai, Macau, Cotai, Macau, ChinaLihat Butiran Hotel
Palazzo Versace Macau
Palazzo Versace MacauPalazzo Versace MacauPalazzo Versace Macau
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.4/10
Amazing
411 ulasan
Ulasan yang disahkan
Location9.5
Amenities9.2
Service9.4
Cleanliness9.6
Tapis mengikut:
Susun mengikut:
All reviews(411)
Positive reviews(390)
Reviews with photos/video(174)
Well decorated(61)
Luxurious(48)
Delicious breakfast(30)
Clean pool(29)
Great swimming pool(29)
Excellent afternoon tea(9)
Offers pick-up/drop-offs(7)
Garden view(7)
Negative reviews(21)
kingyingnuohan
Premier Versace Queen (Garden View)
Daftar masuk pada Ogo 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 4 Sep 2025
First off, the room's comfort was unforgettable. From the softness of the bed to the exquisite interior decor, everything showcased the luxury and elegance synonymous with the Versace brand. The room was fully equipped, making you feel as if you were in your own private mansion. Secondly, the turndown service provided by the hotel was incredibly thoughtful. Every evening when I returned to my room, I'd find the bed meticulously made, with a little goodnight snack and drink placed on the nightstand, creating a warm and cozy sleeping environment. Moreover, the hotel staff's service attitude made us feel right at home. Whether it was the front desk receptionists or the cleaning staff, everyone was incredibly warm and professional. They always greeted us with a smile, patiently answered all our questions, and ensured every guest's needs were met. Finally, the hotel's handling of luggage also deserves praise. From the moment I stepped into the hotel, my luggage was taken care of by the staff, ensuring a smooth check-in experience. Both the handling and storage of luggage made me feel very reassured and at ease. In summary, the Palazzo Versace Macau not only boasts top-notch facilities but also delivers exceptional service quality. For travelers seeking a luxurious experience and personalized service, this is undoubtedly the perfect choice.
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Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇澳門範思哲酒店並在此分享您的入住體驗。非常高興得知您對我們酒店設施,服務感到滿意,您的認可激勵我們全體員工繼續保持高標準的服務水平。我們致力於為每一位客人提供個性化和卓越的服務,期待在不久的將來再次有機會在澳門範思哲酒店為您服務。期待您的下次光臨!
M10600****
Premier Versace Queen
Daftar masuk pada Jul 2025
Family
25 ulasan
10/10
Outstanding
Disiarkan pada 17 Sep 2025
The service was great, and the room was nice and clean. The overall ambiance is very grand, making it perfect for photos. The pool was also very clean, and best of all, there were hardly any people. It would be even better if the breakfast were a bit cheaper.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇澳門範思哲酒店並在此分享您的入住體驗。非常高興得知您對我們酒店設施,服務感到滿意,您的認可激勵我們全體員工繼續保持高標準的服務水平。我們致力於為每一位客人提供個性化和卓越的服務,期待在不久的將來再次有機會在澳門範思哲酒店為您服務。期待您的下次光臨!
1391440****
Premier Versace King (Garden View)
Daftar masuk pada Jul 2025
Family
11 ulasan
10/10
Outstanding
Disiarkan pada 12 Ogo 2025
Even though I'd seen pictures beforehand, I was still pleasantly surprised upon arrival. The service was thoughtful, and we received a welcome fruit platter. The garden view was beautiful. There was a slight hiccup with a last-minute change to the guest name, but the front desk sorted it out in advance, which was a relief. Breakfast was really nice! 😋
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇澳門範思哲酒店並在此分享您的入住體驗。非常高興得知您對我們酒店設施,服務感到滿意,您的認可激勵我們全體員工繼續保持高標準的服務水平。我們致力於為每一位客人提供個性化和卓越的服務,期待在不久的將來再次有機會在澳門範思哲酒店為您服務。期待您的下次光臨!
Guest User
Premier Versace King (Garden View)
Daftar masuk pada Jul 2025
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 4 Ogo 2025
Wonderful garden view Patient service and comfortable living environment
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback with us, we are delighted to hear that you did enjoy your stay with Palazzo Versace Macau and that our staff members have made your stay memorable. We will continue to strive hard to provide a tip-top service to all our guests, and we look forward to the pleasure of welcoming you back to the property soon!
M11757****
Premier Versace King (Garden View)
Daftar masuk pada Jul 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 4 Sep 2025
Overall, it's pretty good. They extended my check-out time.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇澳門範思哲酒店並在此分享您的入住體驗。非常高興得知您對我們酒店設施,服務感到滿意,您的認可激勵我們全體員工繼續保持高標準的服務水平。我們致力於為每一位客人提供個性化和卓越的服務,期待在不久的將來再次有機會在澳門範思哲酒店為您服務。期待您的下次光臨!
Guest User
Premier Versace King (Garden View)
Daftar masuk pada Okt 2025
Family
12 ulasan
7.5/10
Disiarkan pada 27 Nov 2025
Do not really worth for the money as too close with Grand Lisboa Palace which do not create the amphoshere for the super 5 star hotel with all the share facilities. Even thought want to take a taxi also need to walk to Grand Lisboa Palace that I do not see the privilege that I paid so much money for staying at this hotel. The only good thing is room size is huge but too empty with little decoration or furniture to fill the room and just make the room look empty
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We sincerely appreciate you taking the time to share your feedback. Your insights are highly valued, and we remain committed to continuously enhancing the quality of our services. We eagerly anticipate the opportunity to welcome you again to the Versace Palace Hotel Macau in the near future.
Anonymous User
Signature Suite
Daftar masuk pada Jul 2025
Traveling with friends
1 ulasan
8.0/10
Very good
Disiarkan pada 22 Ogo 2025
The suite was excessively large. The bathroom was divided into three sections: a dressing room with a wardrobe and vanity, a bathtub area, and a toilet and shower room. Ironically, the toilet and shower, which are used most frequently, were extremely cramped, making it inconvenient to open and close the doors. The service was excellent; the front desk and all staff members greeted guests with a smile.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您與我們分享您的入住體驗。您的寶貴意見是對我們最大的支持與鼓勵,也感謝您對我們前台和所有服務人員的肯定及表揚。我們希望在不久的將來再次有機會在Palazzo Versace Macau為您服務 !
Guest User
Signature Suite
Daftar masuk pada Mac 2025
Family
7 ulasan
5.5/10
Disiarkan pada 12 Apr 2025
To water at the shower blocked and floated . Very bad location
Jawapan daripada Pihak Penginapan: Dear Shahar, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We have addressed this with our related department to ensure it doesn't happen again. We value your feedback and hope to welcome you back for a much-improved experience in the future.
Guest User
Premier Versace King (Garden View)
Daftar masuk pada Jan 2025
Family
1 ulasan
9.5/10
Amazing
Disiarkan pada 17 Feb 2025
Our family of 4 had a wonderful stay at Palazzo Versace! From the moment we arrived, the staff was incredibly helpful and attentive, making sure we had everything we needed. The luxurious ambiance and excellent service truly made it a memorable experience. The only minor issue was the slow bathroom water drainage, which caused some flooding after showers. However, it didn’t take away from our overall enjoyment of the stay. Would definitely return for another luxurious getaway!
Jawapan daripada Pihak Penginapan: Dear Kenix, Thank you for taking the time to share your feedback with us, we are delighted to hear that you did enjoy your stay with Palazzo Versace Macau and that our staff members have made your stay memorable. Your commendation is incredibly rewarding for our team effort and will definitely share with them. We sincerely apologize for the inconvenience you experienced with the bathroom drainage issue, and we deeply regret the discomfort this caused during stay. Please rest assured that we have addressed the issue with our maintenance team to ensure it does not happen again. Your feedback is invaluable in helping us improve and we appreciate you bringing this to our attention. We look forward to welcoming you back soon.
Guest User
Premier Versace Queen
Daftar masuk pada Mac 2025
Couple
1 ulasan
9.5/10
Amazing
Disiarkan pada 24 Apr 2025
The room is luxurious and spacious.
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for sharing your review. We are glad to know that you have an enjoyable stay in Palazzo Versace Macau, We will continue to strive hard to provide a tip-top service to all our guests, and we look forward to the pleasure of welcoming you back to the property soon. Wish you a great day!
Guest User
Premier Versace Queen
Daftar masuk pada Okt 2024
Family
18 ulasan
10/10
Outstanding
Disiarkan pada 7 Dis 2024
Very good location, excellent hotel room, exceptional customer service, many food stores and shops around. Thank you!
Anonymous User
Deluxe Versace King
Daftar masuk pada Okt 2024
Family
58 ulasan
10/10
Outstanding
Disiarkan pada 1 Jan 2025
The room was very spacious and clean. The hotel offers a shuttle service to and from the airport, connecting with Grand Lisboa Palace. It's also conveniently located near Wynn Palace. The mall where the hotel is situated has a variety of dining options, including a tea restaurant, which is very handy.
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0217****
Premier Versace King
Daftar masuk pada Okt 2024
Couple
56 ulasan
10/10
Outstanding
Disiarkan pada 31 Dis 2024
Excellent hotel with great service and a lovely environment. The pool is highly recommended. There's no buffet breakfast, but the à la carte breakfast is filling, though the selection isn't very wide. The bread is superb! The afternoon tea is fantastic and highly recommended.
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Kelly0229
Premier Versace King
Daftar masuk pada Ogo 2024
Couple
9 ulasan
10/10
Outstanding
Disiarkan pada 28 Okt 2024
Perfect for a couples' getaway! The hotel was incredibly clean, had great facilities, a very quiet environment, and super friendly service.
Teks AsalDiterjemah oleh Google
6/16
_WeChat251257****
Premier Versace Queen
Daftar masuk pada Dis 2024
Traveling with friends
69 ulasan
10/10
Outstanding
Disiarkan pada 4 Jan 2025
Clean and tidy, convenient location.
Teks AsalDiterjemah oleh Google