Hotel berhampiran Hormiga tobogán gigante, Madrid

My Wife and I are regular guests at the Exe Madrid Norte. Every time we stay, we are amazed by the friendliness, professionalism and duty of care performed by all the staff there. In recent months, the hotel has had to deal with many challenges, as have many other hotels....but thankfully the Exe Madrid Norte has stayed open throughout the troubling times of covid 19. It looks like they have managed to keep their doors open only as a result of good planning, with the inevitable trimming down of personnel and facilities and a large amount of hard work. I can’t praise the staff enough for their dedication to their job and their attention to detail. The rooms are always spotless and very well maintained. During our recent stay, we experienced a total dedication to duty from one of the members of staff there, called Laura. Snow brought havoc to Madrid during the storm Filomena. The hotel was cut off by the snow, which meant Laura was the only member of staff on site to singlehandedly run the hotel for 3 days. Her actions were exemplary. She deserved a medal for her actions over those few days! When the weather eased....and help did finally manage to get through to the hotel, Miguel, the manager and his team did a fantastic job, above and beyond their job descriptions, to get the hotel accessible and working as normal again. Many thanks to them for helping us all get through that very difficult weekend. We highly recommend the Exe Madrid Norte for its comfort, location, cleanliness and friendliness. Although there are minimal staff there at the moment and facilities are limited due to covid 19, rest assured the guests are taken care of with the utmost courtesy and diligence. Paul & Rima Brown

2 nights there. Very nice checking, eye-contact, body language, speech, correct approaching and fast. I felt welcome. The hotel: I loved the kind like dark-atmosphere, it's not a sun-like bright hotel, it's elegant and classic. Don't expect cheap Chinese LEDs ON every corner. Furniture and colors are very inviting to a relaxed state of mind. The room was big enough, classical furniture, 2 comfy armchairs, heavy and blocking light curtains do the job. Bed, quite comfy and big. Wrong pillows. I would have enjoyed more if a 3rd (extra) bed wasn't there. Is the idea to make me feel more lonely? :-) Reception made a cock-up. I'm single traveler, I booked for 2. I didn't bother to ask to remove Soundproofing: once you step out of the lift: no echo on large aisle. Carpets floors all over, solid furniture plus all the surrounding trees makes the trick. Once inside the room: you hear next door people having a conversation, doors opening. Seriously! It really sucks! I went ill, upset stomach and I didn't felt relaxed to use the closed as much as needed. On the other hand: the adults games? How to manage it? Mute on? Parking is super. It's approved even for those with only 2 remaining points on theirs driving license. :-) I would come back as a single traveler. My greetings to the cleaning staff. Good job. Thank you.

The room was very comfortable, spacious and clean. Internet access was free. The bed and pillows were comfortable. Room had space for a desk. The hotel is not too far from the airport or city centre by public transportation. It was a bit too pricey especially since breakfast was not included and that was unfortunately. No mini-bar in the room. Drinks had to be purchased in the front desk or ordered for delivery to the room. The location of the hotel is not particularly attractive.

Para mi un hotel es malo o bueno dependiendo lo que busques y pagues por el. Si pagas 40 eur por una noche de hotel y el hotel esta limpio, confortable etc etc sera muy buen hotel por su precio.Pero en este caso 112 eur solo por dormir es carisimo teniendo en cuenta, habitacion ruidosa,muebles muy muy basicos rozando cutres,algo anticuado.... Para mi ofrece muy poco para el precio que tiene. si tuviera un precio mucho mas inferior puede ser a tener en cuenta. Si buscas algo y necesitas en esa zona, no buscas hoteles nuevos, ni de nivel y a un precio bueno puede valerte. sino no lo recomiendo, (las fotos da impresion de mas moderno y nuevo de lo que es).

El hotel està muy bien buena atencion limpio comodo ,solo que se ous mucho ruido de otras habitaciones , el desayuno correcto , le faltava un poco mas de variedad la situacion es correcta un poco apartada del centro però una zona tranquila en general bien

Espectacular estancia en este hotel. Inigualable, cordial y profesional la atencion de Laura de la recepcion. Una zona excelente para ir de tiendas. La habitacion, el baño super limpios, casi higiene hospitalaria.

Mis amigos, pareja y yo hemos disfrutado de un fantástico fin de semana en el NH Las Tablas, donde nos hemos sentido como en casa. Lo elegimos por su proximidad a un concierto y no podemos estar más satisfechos con la elección. Quiero agradecer y mencionar especialmente a Jose de Recepción por su especial cariño y amable atención durante nuestra estancia en este hotel hace unos días. También el equipo de desayunos fue muy agradable y nos encantaron la variedad y calidad de todos los items, tanto dulces como salados. Totalmente recomendable la habitación con terraza. Bien aislada acústicamente del exterior, muy limpia y con estilo moderno. ¡Muchas gracias a todo el equipo y hasta una próxima ocasión!

As my crew hotel was full we chose this one for a short one night's stay. There is no shuttle service to the airport and a single taxi ride is 26 to 28 Euros. The room was very small facing a sideway and the noise from the motorway close by necessitated sleeping with earplugs. Marriott's policy is clearly on saving fractions of pennies on every little detail: the pens used for signing the expensive bills, not changing the flat batteries in the remote controls until the 'customer' comes down to complain about it. I was surprised to find a piece of soap in the bathroom. We had a little meal in the bar and the waiter was a little rough in the beginning, he almost threw the plates and the cutlery onto our table. This mentality was completely opposite the one we experienced in the other part of Spain we visited. All in all the price- performance ratio is unacceptable. I don't recommend staying in this hotel but if you have to, make sure somebody else is paying for it. As a consequence I will cancel my bonvoy membership today and I will avoid privately staying in Marriott hotels in the future.

Being a full-time traveler who has visited more than 200 countries and territories over the last 14 years I have stayed in countless hotels around the world. Occasionally, my brother, who has epilepsy, joins me when there’s no one else to look after him. During these trips, there have been challenging moments when he had seizures. Typically, hotel staff assist by calling paramedics, but the staff at Hotel Chamartin the One have been exceptional. Special mention to receptionist Lara and her manager Oscar who personally checked on us in our room, brought us water, and even provided medicine for the wound my brother sustained from a fall during a seizure. Both of them were simply amazing. THANK once again Lara and Oscar. This hotel will undoubtedly be my first choice if visit Madrid again