Hotel dengan Pengambilan dari hotel di Madrid

Super great hotel to stay. Very nice smile at the front desk and concierge. MO is still my favorest stay choice with no doubt.

I booked this hotel because of its location but after I arrived I think the location is even better than I expected. It is center to everything very convenient. Staffs are very polite and helpful

酒店設施完善～服務周到～親切熱情～ 值得提的是洗護用品：歐舒丹的～yyds 服務人員還貼心的夜床服務並送上歐舒丹的護手霜～很不錯～ 房間有贈送免費的礦泉水～ 唯一不足就是從酒店出來通往路邊的街道一股尿騷味…十分噁心～（酒店大門在巷子裏面）

I recently had the misfortune of staying at Hostel San Lorenzo, and I cannot emphasize enough how utterly disappointed and frustrated I am with the overall experience. My stay at this so-called ”hostal” quickly turned into a nightmare, thanks to the gross negligence and lack of security measures in place. Upon checking out, I foolishly trusted the staff to keep my belongings safe at the reception. Little did I know that this decision would lead to the theft of my backpack, which contained my laptop and other valuable items. The audacity and lack of accountability displayed by the staff at Hostel San Lorenzo are beyond comprehension. Not only did I lose items of significant personal and professional value, but the callous response from the management when I reported the incident was truly disheartening. Rather than taking immediate action to investigate the matter or offering any form of compensation, they brushed off my concerns as if theft were a common and acceptable occurrence at their establishment. The lack of security cameras or any reasonable safety measures in the lobby area is a blatant oversight. It's evident that the management at Hostel San Lorenzo is more concerned with cutting corners than ensuring the well-being and security of their guests. This incident has not only cost me financially but has also left a lasting negative impact on my overall travel experience. I strongly caution anyone considering staying at Hostel San Lorenzo to think twice before entrusting their belongings to an establishment that clearly lacks the most basic standards of security and customer care. My advice: seek alternative accommodations that prioritize the safety and well-being of their guests. Your valuables and peace of mind are worth far more than the discounted rates offered by this disgraceful establishment.

We are an American couple from California. We don't usually write reviews but our experience at this hotel was so special that we just had to write a review. Our room was very nice and comfortable, but it was the customer service that we found so excellent. From the moment we checked in with the wonderful welcome at the service desk, and for the four days we stayed, was always so friendly and helpful. The bellman and Adrian were ”standouts.” Patricia, the concierge, was incredible. She always went way out of her way to arrange side trips, extra services and extra details we needed. She was really wonderful and so gracious. For these reasons and much more we plan to return to this hotel again.

A lovely hotel. Excellent rooms and breakfast very tasty and good calue. The room had good AC controlled by the reception desk. Only issue is looks overlook lobby and not an exterior window.

I really enjoyed stay at this hotel. I was on father and daughter trip. Service, food, breakfast and terraza was excellent. Location also was very very good.

It is literally In the heart of Madrid! Lots of food eateries around! Beautiful rooftop bar!

Excellent hotel!the reception staff was very friendly especially the front office manager helped us a lot and she is very professional.The rooms were comfortable and very clean.also there is a good connection with transportation to reach the center.i would definitely recommend it!!

The location is good if someone needs to go to the airport. The hotel provides a free bus (quite small), which sends you to the airport. The room is big and comfortable. There is no water to drink or toothbrush, but they can give to you in the reception if you ask for it. 2 restaurants (very expensive) and swimming pool open just from 3pm-9pm.