Riad l'Orch idea Suites & Spa

We arrived in Marrakesh during a rare downpour and Karim met us at our taxi and helped us with our bags to this riad. We were initially given a room that was on the roof and technically outside of the riad. Again, it was pouring rain so we had to dodge raindrops to get to our room, which was nicely decorated for my birthday... which was very thoughtful. My partner noticed that the bathroom just reeked. He could barely sleep that night because of the smell.... we slept with the bathroom door closed and we opened the windows in the room. The following morning, we requested another room, told Karim we were headed out for the day. When we returned, our bags had been moved to a better room, as requested. I will say Karim did everything we asked. The issue of the smell in the bathroom was less pronounced in this new room, but bearable, so we stayed. We were prepared to move to another hotel or riad. Breakfast was included in our stay and comprised of fruit, bread and Moroccan pastries, no protein. This riad has the potential to be so much more... we gathered from Karim that the owners operate other riads as well... perhaps they are too busy to pay attention to the guest experience. There are definitely many improvements that could be made.

We stayed here for 6 nights and what a little jewel in the Medina. The staff were great especially Karim and Aziz. The facilities were very good and clean with a plunge pool. However this was in the wrong place and felt like it was in the dining area. Would have been better on the roof. Based in the Medina it’s not the cleanest of areas but nowhere is !! You get fantastic value for money at this Riad. Morocco isn’t a place to visit if you’re worried about animal rights. Some appalling sights were everywhere. Cats and kittens everywhere skinny, diseased and so pitiful. Monkeys being made to jump at the wave of a stick. Cobra’s being kicked to stand up and dance to the music. Donkeys made to haul heavy loads day in day out tongues hanging out as they pull the carts. Horses with their ribs showing pulling around tourists in the constant heat no shade in the 30 degree plus. It’s the way of life in Africa but not for us. We won’t be going back.

Merci encore pour ce séjour inoubliable Karim comme toujours aux petits soins Mohamed exceptionnel de gentillesse et de professionnalisme Slimane toujours agréable Cuisinière femme de chambre parfaites N hésitez pas à manger au riad au moins vous serez sur de la fraîcheur et de la qualité des repas Ici on a vraiment l impression d être a la maison