Hotel berhampiran Calanque de Morgiou, Marseille

Went for a long weekend to see the city and it’s history, really enjoyed our time, 3 days was plenty to see everything. The hotel was in a fantastic location, right near the Metro. Everyone was friendly in the hotel, and spoke English very well which was useful as our French isn’t great. Couldn’t have asked for anything more, also the deposit was paid back straight away on the same day in full. Highly recommend.

The room was super clean and the hotel is just next to the main station.

Large, modern concrete hotel. Quite small rooms; but with a balcony each. Clean and neat. Decent buffet breakfast. Friendly staff. reception is a bit small; but a free birto!Temperamental lifts, stopped if someone pressed more than one button. Near station, but bit of a walk to harbour etc. In a lively multicultural area - some noise at night. We enjoyed this - arabic coffee, Indian patisserie etc, but some might find it a bit challenging at night.

Dies war unser zweiter Aufenthalt in einem Hotel dieser Kette, das erste Mal in der Provence. Positive: Im Allgemeinen war unsere Erfahrung positiv, ein guter Ort für eine kurze Übernachtung und Weiterreise. Es gibt einen Parkplatz (in Marseille kostete er 10 Euro extra). Man kann kochen, wenn man will (es gibt eine Küche, Geschirr und Geräte). Bett, Bad und Toilette waren schön und sauber. Kritik: In Marseille war das Zimmer abgenutzt und schlecht gereinigt, es war Staub auf der Mikrowelle und in der Klimaanlage (viel dicke Schicht) nicht gereinigt. Schlecht schließendes Gefrierfach, in dem sich eine Menge Schnee befand. Es gab keine zusätzliche Decke oder Kissen. Wir konnten nicht mit einem zusätzlichen Kissen auf Anfrage zur Verfügung gestellt werden. Wenn die Zimmermädchen auf die kleinen Dinge achten würden, wäre es sehr gut.

Really nice! I loved how you can have your own space by closing the curtain. The beds didn't make any noise or movements when you climb into the upper bed. Maybe a small improvement: sign for where the reception/checkin is or some arrows. Overall had a nice stay, very cozy place and clean and good working services

My partner and I are staying in this hotel tonight (17Sep) The good. New hotel, feels clean and fresh. Nice airy lobby / reception area. Small pool but clean and inviting. Really friendly staff, I’ve asked for slippers and bucket of ice, delivered to our room within minutes with a smile. Thank you🌸 Underground car park, very convenient, but expensive. Bad: Our room ( no 814) has a very strange layout. The bathroom is “split” in half. Toilet is located separately by the door and the other “part of the bathroom” sink and shower is located on the other side of the room. Separate toilet has NO sink, so every time we use toilet we have to walk to the other side of the room to wash hands - unpractical, illogical and dead annoying. Very limited room service menu, very few dishes, no wine, no champi. The area - really dirty, rubbish on the street, noise from nearby apartment blocks. All in all - okay’ish for 1-2 nights not longer.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

酒店所處的街道不是那麼地優雅，但也不差，但附近不遠凱旋門那裡的環境實在太可怕了。前台接待是個温柔的黑人先生，説是衹有1樓的房間，在我們的要求下給了個2樓帶陽台的房間，但房間內不可開門到陽台去，這個規定十分奇葩，在法國其它地方沒有遇到過這種規定，還好房間設施不錯。

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

Un établissement très accueillant très à l’écoute. Un lieu très agréable un extérieur spacieux, une qualité de service rare Denis jours .