Hotel berhampiran Narallah Grove Reserve, Melbourne

I had a fantastic stay here! The facilities are very new, and the staff are incredibly friendly and helpful. The breakfast was also quite good, with a nice variety of options. Although the room wasn’t very large, it was well-organized and felt comfortable without being cramped. The location is also convenient, making it easy to explore the area. My only small suggestion would be to have an extra chair in the room, which would add a bit more convenience. Overall, I still highly recommend this place!

Absolutely stunning hotel room. Loved the balcony. In room facilities were great - big fridge, microwave, dishwasher plus all the regular stuff. Felt spacious, very clean and immaculately fitted out. The views over Albert park are beautiful

Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Choosing Dorsett for my first journey to Australia. Price is rather okay since it is winter. Dorsett located in the city center，which is about a 10-minute walk from Southern Cross Bus Station. There is a model car placing right beside the front door. Front desk receptionists are friendly and it took only couple of minutes to check in. 200 Australian dollar is required as deposit，either by credit card or cash. The room is about 30 square meters，which is big enough for two person. Facilities are fine，but neither disposable items （toothbrush，slipper）nor drinking water were provided. City view could be seen from the window. Swimming pool is at the 7th floor. Housekeeping service of 10 Australian dollar is included in the room price and is refundable for those who do not need it. Food delivery is available but could only be place at the lobby. Remember to take your room key at night in case the front door is locked after certain period. Checking out is also fast and luggage storage service is provided. Overall，living in Dorsett is a good experience.

This place is so beautiful it’s difficult to comprehend the history of what was once one of Australia’s most notorious prisons as it’s now been fully renovated into this amazing hotel. Everything about it so aesthetically pleasing. The converted cells that are now suites with all the mod cons. The basement now an incredible pool along with common areas becoming a fabulous wine bars with old cells now booths to have an intimate dining experience. The staff are wonderfull. Big shout of to the lovely Maddi who was our designated host, and also hosted an additional add on called Place of Time, were you sit outside in the old exercise yard and sip red wine, eat yummy cheeses whilst she goes through the history of the prison and the surrounding areas. Food was delicious in the wine bar and cocktails yummy. We had a bit of an accidental overcharge but Natasha on the front desk sorted everything out admirably and promptly. The staff are all so friendly and appear to genuinely love their jobs. We’d definitely love the chance to come back soon. Thank you.

Our stay here was amazing, the apartment was big and spacious even equipped with a dishwasher, washing machine and dryer. Overall the hotel is very new and clean, and right next to a small shopping mall with a grocery store, eateries and a cinema. It is rather far from melbourne city area but easy to get to with a cab.

This is just an average hotel. Lift was way too slow & waiting time is v long during busy hours. Room cards were faulty during my stay & gotta get it replaced couple of times. The only plus point is the view which is magnificent

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

Positive: super convenient to airport terminal. Spacious clean room, didn’t get full marks as there was some mould in bathroom area. Not so positive: for a 4 star hotel, there was nothing complimentary. At the very least bottled water would be nice. Have stayed in 3 star hotels that provided water and cookies!