Hotel Ritz Carlton di Melbourne

Good service, great location within CBD, close to Southern Cross and Flinders stations, within free tram zone too. The bed was comfie enough, room small, dated and needed a lick of paint and fridge really noisy. Even at 5 storeys up you can hear traffic, especially sirens. BUT, I wouldn't let that put you off, IF you simply need an affordable base to go explore etc.

酒店位置很好，馬路對面就是China Town，有很多餐廳，到市內的景點基本都可以步行到達，非常適合Citywalk。 房間很乾凈，早上出門，即使下午回酒店休息，房間也已經打掃乾淨了，還貼心的送了巧克力。 就是床比較軟，個人不是太習慣，但其他都很好。

Took my grandsons for an overnight getaway. They loved the pool, streaming channels and watching the trams below. Generous size room and all the amenities we needed. Short distance from Southern Cross. Friendly and helpful staff. Will definitely return.

The room is quite nice and the location is good. It’s self checkin so I had to wait downstairs for a while as there was no staff and I wasn’t aware of this. There was a really a noisy alarm in the building across the street from my room and I asked to change room around midnight. The staff aren’t very accommodating and I couldn’t change room. Luckily the noise stopped after a while. The hotel is okay but I had actually just come from the Brady Hotel at Central Melbourne where the price and location is similar but with much better customer service. I’d suggest skipping the Ibis.

The hotel is centrally located. You can access to Chinatown and Melbourne Central Station within 10 minutes. The room was cozy and had everything I needed. However, the view was not that good. My window faced right between two buildings. And basically it had no view at all. The other thing was the luggage storage. If you plan to store your luggage after checking out, make sure you collect your luggage back on the ground floor instead of the lobby (2/F) where you dropped your luggage.

Staycation for family in a one bedroom twin double which was perfectly spacious for 2 Adults & 2 under 7. Close to everything in the CBD likes the theatres, Chinatown, cafes and tram stops. Nice Juliet window to look out over the streets below. Only issue was Tv Connection for the kids (especially at 6am when they wake) tvs were not working.

The hotel is run by to most horrific people imaginable.. who have no vision for long term building of wealth. But the fish rots from the head down, so the owners set the tone with a toxic culture that marginalises already vulnerable people. They hotel takes money from an organisation that is supposed to be housing people after a building fire and other people whom are at risk of homelessness. But, the profile the Unison Housing clients and treat them terribly when they check in and impose conditions that are unrealistic, unjust and but those already vulnerable people in danger of eviction from the hotel because they are being subjected to rules no other guests has to follow. The hotel look down on the Unison Housing guests and think they are better than them and treat them as such. Where’s in reality the real criminals are the people running the hotel that will do anything for short term immediate money by not keeping up with maintenance and think that is how you create long term wealth. The washing machines need fixing and are crazy loud. They didn’t supply toilet paper but the smallest amount that would only last a few times going to the toilet. No crockery, cutlery, anything to cock with at all, no toaster because the kitchen power point is so high up it is unusable, so you have to use it on the lounge room floor and if you did use a toaster you could possibly burn the place down. What kind of people take a booking for vulnerable people who have been through an incredibly traumatic event like a fire, impose unreasonable conditions and impose eviction on them for having support people caring for them and then evict them because of this. If this is how you need to make money there is something deeply wrong with the individual. They also have a person tracking the movements of Unison housing guests by having staff sit at the entrance and write down their comings and goings which is incredibly triggering for a woman that had a rapist stalking them. Knowing that information Unison Housing directed the hotel to place someone who had been stalked into an apartment that had been broken into and complied with that request. I will never and could never understand how people could place a vulnerable person with all this trauma into a situation like that and be okey with themselves afterwards and think they are fabulous in their cheap ass shoes. Me the victim, me the vulnerable the at risk of homelessness had better shoes and they look down on me because I had been through a fire and were being housed by Unison Housing who didn’t do a job that was any better. I would never stay at this hotel or any of the other franchises when this is how they conduct themselves.

Arrived after midnight and was transferred to arrow on Swanston. Great service, great hotel and was very happy with our stay. We got a king sized bed!! Will stay here again.

We booked this place for 2 nights. Was offered an upgrade to 1 bedroom suite for $20 per night extra. It was huge and very nice. Very quiet room off the main road. Very comfy lounge. and bed. Full kitchen and large table & chairs. On arrival the staff were very helpful, as we had a lot of items. Problem is their parking area, does not have a lift, only stairs and we had too much to manage that way. So we used a trolley to empty the car, then took the car down to the parking, which is by the side road. had to do the reverse when we left. Loved the suite, except for the shower was in the bath, not ideal for an older person. Also the shower head was not able to move. Kitchen could do with more lighting. We would return, as it was overall good, and a good location for us. The light rail is just down the road, and a nice long walk to the South Melbourne Markets. Staff were lovely, and offered so much help with the trolley especially.