Ulasan Hotel Belleza

really bad exprience，the hotel has been charge us without any authorization or notification. on the first day, we check in, they charged us US25 without any invoice/notication/authoization. and when the last day check-out, we asked if we can enjoy free late check-out, they said yes. then we stayed around 1 hour longer. when we come back to our country, we found that there is an unknown charge. Trip.com helped me to negotiate with them. they said it is the late check out charges. by the way, it is unreasonable, because the transaction was on the first day we check in. and we just ask for late check out on the last day (the 5th day), how come the hotel can predict we will ask for that and charged us first? non-sense. beside the date of transaction, if there is a charge, they must give us notification/receipt, but nothing....

Overall pretty decent hotel in a great location. For the price, you get what you pay for, the room was in decent condition. The entrance definitely should be more visible as it was hard to find the place… Parking was not ideal as they suggest you park in a paid parking lot $40 a day that’s a 6 min walk from the actual hotel. The rooms were very pretty though and clean, and the service was friendly! Only complaint really is the lack of counter/storage in the ADA king bed room… there is a single sink that you would find in a powder room, with no counter or cabinets. Wasn’t too expensive especially given the close location, so would come back to this hotel. Also, I would say that I wouldn’t visit if you’re looking for a quieter stay as the walls are pretty thin and there were definitely some rowdy late night guests. Thats many places in SoBe though, so was expecting as much.

Good location. Provides baggage keeping services. Free coffee 8am-12pm. 5-10mins walk distance have CVS, restaurants and coffee shops. 10mins walk distance to the beach side/ Lincoln Rd. The Room condition was old. Room floor was not really clean. My room is double bed room, it’s no table and chair. There is no plug location, so I need to move the bed to find the charging location.

NO POOL, NO QUICK ON THE GO BREAKFAST, UPGRADES DEFINITELY NEEDED. WAS SUPPOSED TO HAVE A KITCHEN DIDN’T HAVE THAT