Hotel Mesra keluarga di Naha, Okinawa

First time visiting Okinawa, I stayed here for 3 nights with my wife in the residential suite. The room was very clean, spacious with beautiful hardwood floors, artistic concrete walls, two large beds and a nice size washer and a beautiful balcony view. Customer service is top notch and the staff members were very attentive to our needs and concerns. Yukari san and her team made our stay feel very special! We will definitely return again.

Incredible room !!! They renew and the location is near the Main Street!! You can park the car and easy to go out shopping !!! Very good hotel and I like so much

・Novotel Okinawa Naha is situated near the Shuri castle, and accessible from/to downtown by using monorail. ・There is convenience store in the reception floor, you can buy the drinks, alcohols and souvenirs at the shop. ・Employees are friendly, a male receptionist is very polite, works diligently for customers and very favorable. ・The cabin was fully renovated on 2018 and kept clean, very comfortable. ・About the breakfast, there are western, eastern and Okinawan foods, you can enjoy the various cuisines in your mood, especially I prefer the Chanpurū(local stir fry dish).

We stayed her for six nights during Golden Week in Japan. One of our main reasons for choosing the hotel were: It's location - it's located at the end of Kokusaidori and the main tourist area in Naha It's amenities - lots of child friendly points such as five free nappies per day, free rental toys, large area in the reception with free sweets and soft drinks. Due to COVID measures, there was no daily room service so we had to change rooms after three days. Overall, it was a very pleasant stay. The pool was nice and the staff were helpful. There are a couple of points that I think could be improved The rooms were a little worn, and could be a little freshened up. In addition there were some two coin laundry machines, but as we went during Golden Week there were constantly in use. Often, other customers would just leave their laundry in the machine for quite a long time (I waited for 30 minutes once, my wife waited for over 40 minutes). It would be great if there would be some sign or staff to advise customers to be more curtious to other customers. I noticed that there is a notice that there was another coin laundry around 5 minutes away from the hotel, but this isn't the most convenient thing to do at 23.00 in the evening. Anyway, it was a nice experience to stay here, and thanks to the Hotel Ocean staff for their hospitality.

I really enjoyed staying at this condo and highly recommend it for anyone looking to stay near Naha. For Japan, it was spacious. The bed was firm and comfortable. The shower was outstanding. We stayed on the 8th floor with a view of the harbor and canal. We enjoyed sitting on the balcony and having some drinks. The room was very quiet. The room has plenty of lighting, USB charging ports and outlets. We did not have any plans to cook in the room, but a negative to others might be that the room did not have any eating or cooking utensils. No plates or pots either. Maybe that could be supplied on request, but I really do not know. There is a washer and dryer in room. Be sure to bring detergent with you. The location worked very well for us. We were a short walk away from the ferries which we had scheduled. The walk to Kokusai Dori Street was about 15-20 minutes. A note to non-Japanese speaking travelers...there is very little English at this condo. I received several communications via e-mail after booking the room and it was all in Japanese. Inside the room, everything was in Japanese. I am not sure if the staff speaks English because my wife is Japanese and handled everything once we were at the condo. Just be aware that if you do not speak or read Japanese, it may be challenging for you.