Hotel berhampiran Yui Rail Museum, Naha, Okinawa

I have stayed at this hotel numerous times. Whenever I travel to Okinawa, I stay here, exclusively and usually for two to three months at a time. The hotel is typical of a Hilton branded hotel; very nice and exceptionally clean. The staff is very professional and accommodating. The thing that sets them apart from the others is how friendly they are. They make you feel like you are coming home after a long day of work. It doesn't matter if you are speaking with a desk clerk, a house maid or the general manager; they are all wonderful. I am going back in about 10 days for another 2.5 months and I look forward to seeing all the wonderful people at Doubletree Naha! I highly recommend this hotel for anyone coming to Southern Okinawa. Great hotel at a budget price!

I booked the hotel as the base for my solo Okinawa trip after a great stay at its Kyoto branch. Firstly, the pros: great location. 5-min walk from Asahibashi Monorail Station, 3-min walk to Tourist Visitor Centre and Naha Bus Terminal, 13-min walk to Kokusai-dori made it convenient for city sights, dining and souvenirs, bus daytrips and boat tours. Interior lobby, rooms and 13F public bath lounge seemed new and decorated in soothing natural tones, giving the hotel an island resort feel. Having said that, several major cons make me not wish to stay here again: 1) Hotel reception staff can be more welcoming. They declined me room entry at 130pm (which is typical in Japan) but they did so without offering help to store my luggage upon arrival or deliver it to my room by the time I return for check-in. They also declined my river view room request, citing the category I booked only has city view. Later, I found out on my own that only twin or triple rooms offer the river view. I was not expecting an automatic upgrade, but it would be nice if I had been offered a clear explanation on room categories or a change to river view room (even if I have to pay extra). I felt disadvantaged as a solo traveller. Also, staff are easily nervous when interacting with international guests and could not really handle simple questions in English, like whether there is a public bath, is it open to all guests, or how guests can pay for additional breakfast during their stay. I also observed them struggling to understand a request in English from two foreign guests who wished to borrow a luggage weight scale. Two senior staff members came out to help the reception staff, but all three still took a while to understand the request. 2) I was queueing behind the same foreign guests to raise urgent feedback regarding loud banging noises made by the 10F Smoking Room door directly above my room (Room 913). Meanwhile, 2 local Japanese guests arrived at the reception. I observed one male staff member ignore me and asked them to approach the counter instead. I nearly walked up to them but I held myself back. It was my first time being treated differently in all of Japan. This different treatment of guests added a seriously unpleasant feeling to my stay. 3) Not all room lights can be manually or motion-controlled. The light above the clothes rack is too bright and always on, even when the master switch is off. It was hard to fall asleep at night. The hotel should modify this room detail to ensure all guests can get a good night's rest. Will I stay here again? With the issues above and many other good hotels nearby, most likely not. The hotel decor may be warm and inviting, but the staff inability to communicate effectively with all guests and make them comfortable makes for a cold stay.

this is a 24hrs drink corner, each floor have there own water dispenser which are both nice. Hotel locations are close to bus terminal and railway station. Also there are convenience stores downstairs which is the most important.

It’s a hotel with two pools, which was nice. My husband used the hot spring and bath and said it was great. There’s a bar on the top floor with a nice view of the city. However, we did not go there. We had a car with us the whole time we were there and Parking was ¥1500 per day. Walkable distance to a city beach. There isn’t a convenience store nearby so make sure to bring things back with you when you’re out. There are a few restaurants scattered around. The hotel actually provides a map to show you where they are. The breakfast was great with a good selection of traditional Japanese style breakfast as well as some western food. But it was always busy before 8am. I guess most guest there early birds.

Small but wonderful room with its most amazing most amazing shower system literally from head to toe. Breakfast was great and there is free flow of soft drinks and one alcoholic drink per pax from mid afternoon till night at L1 restaurant. Parking is approximately 700 yen per night and there is a 500 yen restaurant voucher if you opt out daily cleaning.

the hotel does not have amenities so i put 1 star. the hotel is about 5mins walk to bus stop and aeon maxvalue (supermarket), 20mins walk to naha bus terminal (2 bus stops away), room is clean, breakfast is bread and butter. the staffs are friendly.

The rooms are large and comfortable. The location is close, easy to travel to, everything you need is nearby. If I go back again I will choose here. The only disadvantage is There is no free water given out.

Good location, only about 200m to the yuirail station and T galleria. There are several car rental desks inside where you can collect/return your car. Get food and groceries at Naha main place just across the road. Need to pay for parking at the hotel daily and it's first come first serve. Lots are however small , parking a big car will have problem in tight areas. Get the breakfast buffet ,it's good.

the place is not very convenient, however, if you're driving, it wouldn't be a big issue. There's a convenience store on the ground floor but it closes very early. They're charging 1500 yen per day for parking the reception is located on the 9/F and the check-in is over the machine by scanning the travel documents. The view is very nice and the room is pretty clean but i wouldn't say that it's kids friendly or really suitable for family trip with young kids

まだ新しいホテルなので、館内どこもとてもきれいで気持ちよく過ごせました。 朝食のビュッフェは、食べきれないくらいの品数があり、美味しかったです。 何点かマイナスポイントをあげるとすると、 ・フロントの側のスーツケース等の荷物の待機場所あたりのルームフレグランスの匂いがきつい。 ・ミニバー付きプランの冷蔵庫に入っていたビールが沖縄出身WBC選手のオリオンビールのデザイン缶であまり気分が良くなかった。 ・朝食のビュッフェ会場の開店待ちの並びの列がエレベーターの出入口と被っていて並び方がわかりにくかった。 ・駐車場の1台当たりの駐車スペースが狭かった。 ・屋外プールサイドに小さいゲジゲジがたくさんいた。 ・屋内プールの温度が低くて寒かった。