Hotel berhampiran New York Society Library, New York

My family of five (two teens and a pre-teen) came to Manhattan for Spring Break. Finding relatively spacious accommodations for five people was a bit of a challenge, but came across The Gardens and booked it without difficulties a few months before this week. The Gardens is to the east of Central Park in Lennox Hill. We really liked the location, which was away from the craziness of the Theatre District, and was a convenient half a block away from the Lexington/63rd subway station. Central Park was also very easy to access. The hotel staff were very friendly and helpful. We had a room up on the sixth floor with two queen beds and a sofa-style pullout for our fifth person. The room was quite spacious, and had a kitchenette - very handy for buying some snacks from the Morton Williams supermarket across the street from the subway access. The room was clean but could use a bit of freshening. The blackout blinds were fantastic for keeping our room dark, and our family kept on an MST schedule for our holiday. The limiting factor for a group our size was the bathroom, which was very small. The hotel was nice and quiet for how busy it seemed to be. Overall a nice stay, The Gardens was a great base of operations for giving our kids a NYC experience.

這個酒店在中央公園對面，離地鐵站200米。非常方便。 房間小巧精緻，廚房24小時開放，早餐任取。一般都是老外在那邊住，很有氛圍。紐約大多數酒店都需要在早晨11:00退房，但是這個酒店是中午12:00之前退唯一的缺點，就是晚上空調有點響。

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

Die Zimmer sind super sauber, aber leider extrem laut. Sowohl die Fenster sind ungedämmt und undicht, als auch die Zimmertüre. Die vorbeigehenden Menschen oder Duschen/TV aus anderen Zimmern sind so laut als stünden sie im Zimmer selber. Wir haben 7 Nächte wegen der Lautstärke nicht wirklich durchschlafen können. Das Personal wirkt desinteressiert. Die Toilette hat nicht funktioniert und wurde nur nach mehrfacher Nachfrage innerhalb von 12h wieder repariert. Nichtsdestotrotz extrem sauberes und modernes Hotel. Die Lage/Gegend wirkt auf den ersten Blick bedrohlich, wir haben uns aber zu keiner Zeit unsicher gefühlt. Nochmal würden wir aufgrund des Preises und der Lautstärke nicht nochmal buchen. Zur Metro sind es fussläufig ca 9 Minuten. Mit der F Linie kommt man schnell und einfach nach Midtown ohne umzusteigen.

Traveled with a family of 5. Loved our stay. Staff were very welcoming and nice. We needed accommodations and they meet our needs with no problems. Valet parking were courteous. Our rooms were clean organized, and very well structured. We loved the bathroom behind the mirror. Very nice. Kids loved it and enjoyed the stay. They have a small Gym, beautiful breakfast lobby, lower terrace with tables, and upper terrace with a beautiful view. Their breakfast was ok. Do need a little more work on. Offered toast, bagels, cerial, oatmeal, waffles, eggs, tater tots, fruits, coffee, juice and water. Eggs were watery, and tater tots were cold, and not well done. Bagel tosted with cream cheese were great. We rate it a 4 out of 5 since it does need work on their breakfast, but we enjoyed our stay and will visit again. Thank you!

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC. The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas. The room was very clean and fresh. Beds could use warmer blankets. We found street parking for our car. You really do not need a car here!

Hotel znajduje się zaledwie jedną przecznicę od Times Square a więc lokalizacja na 5*, jest to mały, pięciopiętrowy budynek nie posiadający windy, pokoje są małe, pokój deluxe trochę większy - w pokoju znajdziemy wygodne łóżko, miejsce na bagaż pod łóżkiem, łazienkę wraz z kosmetykami. W pokoju nie znajdziemy czajnika do kawy/herbaty, jednak w okolicy znajdziemy mnóstwo sklepów, restauracji. Nocowałem jedną noc, a więc było wszystko co mi potrzeba. Polecam!

Mengapa mata untuk pesanan 3,700 hanya 270? Pesanan lain bernilai beberapa ratus yuan mempunyai 400+ mata? Cara yang paling mudah untuk hotel ini adalah untuk pergi ke Staten Island Pier Anda boleh menaiki feri percuma ke pulau dalam masa 3 minit berjalan kaki Anda juga boleh mengambil gambar Patung Dewi, tetapi feri itu juga sangat besar. Anda boleh membawanya ke mana sahaja anda mahu, dan ia bertolak setiap setengah jam. Harga hotel juga adalah yang paling kos efektif di Manhattan. Terdapat hanya dua lif di hotel, tetapi selagi anda mengelakkan waktu puncak, anda tidak perlu menunggu terlalu lama.

Saya tidak menjangkakan untuk menginap di hotel yang bagus pada harga yang murah. Ia benar-benar melebihi jangkaan saya. Ia mempunyai rasa hotel berbintang (banyak hotel dengan empat bintang ke atas memberi saya perasaan hotel ekspres domestik, tetapi yang ini mempunyai suasana hotel berbintang). Kemudahan: Kemudahan lengkap, penghawa dingin yang tenang Kebersihan: Kebersihan sangat baik, dan lobi mempunyai wangian Persekitaran: Persekitaran yang bagus Perkhidmatan: sangat baik

We stayed here for a football game at MetLife Stadium. The location is great and parking is free. We had a car for the game and it was a quick ride to the stadium. The hotel had signs for a shuttle to the game (suppplied by another local company). So you have options to get to a game. A bus stop is located right outside the hotel which takes you to the Port Authority in NYC. We were told Ubers are hard to get. Once the rider sees you are going to NYC, they often will cancel. The staff said the bus is the most convenient and cheapest way to go. The bus offers ”senior rates” which were $4.50/person so you can't beat that. The rooms were clean. The mattress in our room was in need of a replacement. It was concave. We did alert the staff so hopefully they will replace it. The staff was pleasant and helpful Overall, we were very happy with our selection and would definitely recommend it.