Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Ulasan Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, RT.23/RW.8, Penjaringan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14440, IndonesiaLihat Butiran Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG HotelHoliday Inn Express Jakarta Pluit Citygate, an IHG HotelHoliday Inn Express Jakarta Pluit Citygate, an IHG Hotel
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Ulasan Tetamu

4.1/5
Sangat Baik
1039 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.0
Perkhidmatan4.1
Kebersihan4.1
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Semua ulasan(1039)
Ulasan positif(964)
Ulasan dengan gambar/video(172)
Mudah untuk pergi membeli-belah(109)
Lokasi yang strategik(66)
Sesuai untuk perjalanan perniagaan(48)
Berdekatan dengan lapangan terbang(33)
Bau yang pelik di dalam bilik(22)
Pelbagai pilihan tempat makan(10)
Telah menginap beberapa kali(9)
Penyambut tetamu yang peramah(9)
Ulasan kurang baik(75)
Mr Neo
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Feb 2025
Bisnes
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Mac 2025
Regarding my recent stay at Holiday Inn Express Jakarta Pluit, I have made a feedback to the hotel manager regarding breach of personal information. The front desk staff have used recycled passport copy as copier paper. You may see from the photo attached below, some other guest’s passport information was in my hand. This situation is very uncomfortable and I could not imagine such sensitive information is being shared casually. The manager on duty (18/03) told me she has been reminding the staffs not to use such recycle information, but it seem the reminders are not effective.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Neo,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Jia Wei
Bilik Queen Yang Boleh Diakses
Menginap pada Feb 2025
Bisnes
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Mac 2025
The location is convenient for travel and the room is clean and tidy. This hotel is the best choice for business travel. The price is reasonable
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jia Wei,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Mich FT
Bilik Standard
Menginap pada Feb 2025
Keluarga
3 ulasan
4.5/5
Hebat
Disiarkan pada 10 Mac 2025
Stayed here many trips as is great location within a mall with lots of food and shopping. Very near to the airport. Is near to PIK food heaven too.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mich FT,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Amielia Pang
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Jan 2025
Keluarga
22 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Feb 2025
Great hotel with extremely clean rooms. The room size is spacious with a very nice bathroom with the amenities you need. Love the rm view 😍 shopping mall just below the hotel👍👍👍✌️
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Amelia Pang,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Simon CKW
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Dis 2024
Bisnes
60 ulasan
4.5/5
Hebat
Disiarkan pada 10 Jan 2025
Good location, just next to shopping mall. Very friendly and helpful staff.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Simon CKW,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Pengguna Tanpa Nama
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Okt 2024
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Nov 2024
Location is good, easy to move around. Next to shopping mall. Easy access to airport. Room abit small. Breakfast not much variety.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Kinpar
Bilik Queen Yang Boleh Diakses
Menginap pada Jan 2025
Bisnes
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Feb 2025
This hotel is close to shopping mall, good location
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kinpar,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Pengguna Tanpa Nama
Bilik Twin Standard Tingkat Tinggi
Menginap pada Okt 2024
Melancong bersama rakan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Nov 2024
Always satisfied with this hotel and same building with emporium mall so can shopping and easy to get food
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Pengguna Tetamu
Bilik Twin Standard Tingkat Rendah
Menginap pada Feb 2025
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mac 2025
Great stay , all perfect
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Pengguna Tetamu
Bilik Queen Yang Boleh Diakses
Menginap pada Sep 2024
Bisnes
1 ulasan
4.5/5
Hebat
Disiarkan pada 2 Nov 2024
Environment inside hotel is good Nice and clean People are professional
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Wendell Sun
Bilik Twin Standard Tingkat Rendah
Menginap pada Feb 2025
Lain-lain
5 ulasan
1.0/5
Disiarkan pada 12 Mac 2025
I forgot 500, 000 Indonesia ruppe on the hotel table. But when we come back to get that money. The cleaning stuff doesn't admit they get the money....
Terjemah
Jawapan daripada Pihak Penginapan: Dear Wendell Sun,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Pengguna Tetamu
Bilik Twin Standard Tingkat Rendah
Menginap pada Feb 2025
Pasangan
2 ulasan
3.7/5
Disiarkan pada 10 Mac 2025
Everything in the hotel is good except for the breakfast. The food is not for everyone & limited choice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Holiday Inn Express Jakarta Pluit Cityga
D1
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Feb 2025
Bisnes
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 5 Mac 2025
I stayed from 26 Feb till 5 Mar 25. The room was clean, and the breakfast was good . The biggest disappointment was that my Samsung tablet was stolen from my room, and the hotel could not do anything.
Terjemah
Jawapan daripada Pihak Penginapan: Dear D1,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Pengguna Tetamu
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Jul 2024
Bisnes
4 ulasan
3.7/5
Disiarkan pada 5 Sep 2024
Decent hotel with basic amenities.. Next to mall so it's very convenient. But bit old so the hotel room reek a mouldy smell. Bedsheets not the purest white but for a short stay it's fine.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Jiin Sheng Vincent
Bilik Katil Saiz Queen Standard Tingkat Rendah
Menginap pada Jan 2025
Bisnes
7 ulasan
3.0/5
Disiarkan pada 2 Mac 2025
Time to change the towels. Dirty and yellowish. Breakfast never seems to improve. Please do something! Location besides mall with cinema and many food choices - that’s only reason I choose here.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jiin Sheng Vincent ,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Holiday Inn Express Jakarta Pluit Citygate