Pengguna Tetamu
12 Jun 2024
The location of the hotel is rather good and the guests are convenient to go to different parts of Osaka through transferring various lines of the subway. Besides, the payment for its room service together with the breakfast is relatively low compared with other hotels in Osaka.
The major guests of the hotel are local Japanese so the breakfast is a bit Japanese style with the supplement of some western-style bread. The staff of the hotel can speak little English therefore they hardly have closer communication with the foreign guests. The hotel cleaning only does once a week. Because the hotel did not have 24-hour front desk service, it caused the problem of security.
The period of my stay in that hotel was 6th to 11th June 2024. On 10th June, I packed my baggage at night and unfortunately found that my i-pad had been missing. Since there was no staff on duty after 11pm, I could not get immediate help that night.
The next morning about 5:30am, I went out (the door of the hotel had kept open) to the nearest police station and reported about my i-pad being stolen in that hotel. After completing the procedure, the police gave me a recording document and I showed it to a on-duty hotel staff afterwards. But at first we did not communicate effectively. Later she photocopied the document and insisted that the hotel cleaner would not steal.
As I had to take the flight leaving at noon 12:50am, I just finished the check-out procedure and eagerly left. I did not think the hotel and the police would follow up my case and would do anything for me. I felt very disappointed at them. I hoped that the would-be guests should be smarter so as to avoid my misfortune.
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