Hotel berhampiran Semba Shinsaibashisuji Shotengai, Osaka

This superb hotel, very conveniently situated near Honmachi station on the Midosuji line, is the best hotel within the Holiday Inn Express Chain that I have ever stayed at. Our room, furnished with a contemporary flair, house exceptionally comfortable beds for a tranquil night's sleep. In a thoughtful nod to guest comfort, the hotel offers both soft and firm pillows to suit individual preferences. The intuitive air conditioning system allows for seamless temperature adjustments, and the seemingly small refrigerator packs a punch with its remarkable cooling capabilities. A suitably sized table is perfectly situated for using my laptop. The bathroom goes above and beyond, featuring a powerful massage shower system that soothes our every tired muscle after a full day of touring. The hotel staff are a paradigm of warmth and hospitality, always available with a smile and ready to assist. When I requested for a plug adapter, they went the extra mile and provided two, fulfilling my true requirements perfectly. The breakfast buffet is a culinary delight with its high-quality selections. Even though the variety may not be vast, the available options more than satisfy the palate for a hearty breakfast. The handmade Tofu stands out with its impressive softness, surpassing those I've had in Hong Kong. In a testament to their thoughtful service, the hotel provides bags for guests to pack their breakfast, catering to those on a tight schedule. After a six-night stay at this hotel, I found it hard to bid farewell to this remarkable gem, standing out among the multitude of hotels. It offers an experience that redefines hospitality. From Jerome, the General Manager, to every member of staff including the room cleaning team, there's a palpable demonstration of team spirit in their commitment to delivering supreme quality service. While I’ve previously enjoyed my stays at the St. Regis and Intercontinental in Osaka, this experience has shifted my preference. Should I find myself returning to Osaka, this hotel will undoubtedly be my singular choice.

Simple no frills hotel, good if you are just looking for a hotel to have a rest after long day out. Have all the basic amenities you will need such as shampoo, conditioner, body wash, foam wash, towels, toothbrush, comb, etc. You can borrow umbrella from the hotel if the day is raining. There are also washer and vending machine within the hotel. Location is walking distance away from dotonbori and the nearby subway.

We booked for 5 days in this hotels, locationwise is very convinience near to shinsaibashi-suji shopping area and also shinsaibashi metro station. The room is quite nice but toilet sometime have a smell and also the toilet lid it always closed and touch your back whenever you are doing some business. On the last day the staff is quite rude when we asking for late check out for 30min to 1 hours and asked us to pay and even not pay attention to us when she talk. Overall is quite nice to stay!

One of the best Japanese hotels I've stayed in. Great location, within walking distance to Honmachi subway station and Shinsaibashi walking street. Though the complimentary lounge access can offer some snacks or light bites, that will be a plus point

Great place to stay, convenient location, calm neighbourhood, 7-11 is right next to the hotel and a few minutes walk to mtr station, excellent 👌, there's a music place called live music bingo near to the hotel, it's good to play live music and jam music there, can play instruments there and karaoke 🎤

The hotel is so nice and clean. I booked a room for one person in a reasonable price. Even though the bathroom is small, it wasn’t a problem for me. I still love it anyways. The room is not big but stayable. The bed and blanket is so comfy. to be honest, I love it so much that I don’t want to leave this place. I love the fact that the hotel is quite near Sakaisuji-Hommachi station. Alternatively, I could also walk to Namba for only half an hour. Plus I’m really in love with the big supermarket near the hotel. The staffs are also nice and could be able to speak English. Overall, I would totally recommend this place to other people and I would totally stay here again if I have a chance to go back to Osaka!

Location is great, service was good and breakfast was the best. It was near the famous Glico man. It is also within walking distance to Parco and other great stores. ABC Mart, Uniqlo, Atmos are near. As to food trips, there are a lot of ramen places around. Namba Station is about 1 kilometer away, which can be easily be walked even with luggages, where you can board the Nankai Line to Kansai Airport. Yes, the airport is just a train ride away, no need to hire expensive private transfers.

This hotel is not bad and also looks new. The downside is they don’t have laundromat. However there is a l laundry shop nearby  Even though the front desk doesn’t really speak English, but they are really nice with the positive attitude unlike the Via Inn hotel near shinsaibashi I will come again next time. 

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.