Hotel Mesra Haiwan Peliharaan di Zapopan

Ketangkasan untuk daftar masuk dan jadual yang fleksibel

Me Encanta, voy con mi familia y es de mis hoteles favoritos cuando visito Gdl

I normally enjoy staying at AC Hotels b/c the experience is consistent, straight forward, and worth the price. I was disappointed when I checked in at 10PM to find my room not furnished with ear swabs/cotton pads, a soap dish, nor the complimentary water bottles. I requested water via the app, and it took over an hour to be brought to my room. The room also had significant wear and tear. The power outlets next to the bed were too worn to support any plugs. The outlets were too loose and plugs would fall out as soon as they were plugged in. The USB outlets next to the bed didn't work, and one of the USB outlets was completely gutted. When I sat down on the edge of the bed, I immediately sunk to the bottom, which indicated broken mattress springs. Luckily the rest of the king bed was in-tact. AC Hotels use Korres products. The hand soap, lotion, and conditioner in the room were in fact Korres, but the shampoo and body wash were not. The difference was obvious--the smell of Korres product is very distinct and white, and the shampoo and body wash were orange and smelled like peach. This made me distrustful of the property that they would mislabel bottles and put adulterated product advertised as something else. I was hoping it was just the bottles in my room. The housekeeping was inconsistent and baffling. I returned at the end of the first day to see that the room was cleaned, bed made, and trash emptied, but the washcloth and hand soap that were provided the first night were not replaced. I then requested via the app a 1) dental kit 2) comb 3) shower cap 4) hand soap and 5) washcloth. But what was delivered to my room was a 6) hand towel 7) shampoo 8) conditioner and 9) body wash. None of what I requested. With the additional shampoo and body wash, I confirmed that the pink, peach product was also in the separate bottles. Some pros were that they were able to keep me in the same room across my two reservations, and the high-floor room had good noise isolation. The property is directly next to the Plaza del Sol, so shopping and running errands was a very easy walk over. I submitted the feedback directly to the property at the end of my stay, and the manager promptly responded apologizing for my experience and said they deposited goodwill Bonvoy points into my account. It's been seven days and the supposed points still haven't appeared in my account.

Excelent Hotel, new and good breakfast. Very helpfull staff. I was for business and the hotel has all you need for meetings and work. Good location near to the bus station. Right on the Vallarta Av. and crossing the periderico. You can go anywere in zapopan or guadalajara taking speed ways.

Un lugar muy limpio y acogedor, habitaciones agradables y grandes, el personal muy atento y siempre pendiente de cualquier solicitud, muy bien ubicado con un centro comercial al frente donde puedes comprar los q necesites, puedes cocinar en la habitación está dotada de lo básico para q cocines tu cena

Le recepcion bien, llegamos alrededor de las 9:30 - 10:00 de la noche del viernes 19 de julio, nos atendio la chica bien, amable y atenta todo el tiempo, tuvimos que pedir cambio de habitacion debido a que las camas se veian usadas, como que alguien las uso antes de nuestra llegada, la chica de recepcion amablemente nos cambio y ya no hubo problema.

Me ha encantado éste lugar. Manejan un tipo de servicio muy diferente a lo que conocía. Durante mi estancia solo conocí a tres personas (trabajadores) ahí. Todo es por medio de claves y no hay recepción. Te recibe una pantalla grande en donde tu haces tu check in y activas tu llave. El diseño está super padre, me encantó cada espacio, tiene una onda como de estilo industrial en las habitaciones y todo está super limpio siempre. Tuvimos un problema con el agua caliente y en memos de 10 minutos ya lo habían solucionado. (El reporte se hizo por whatsapp) Lo super recomiendo. 10/10

El hotel se encuentra en una plaza pequeña con pocos locales pero suficientes; para ingresar al hotel debes ingresar a la plaza y verás un elevador, subes a recepción, muy rápido el check in, amables, te explican los servicios y políticas, la habitación muy amplia, tiene una pequeña cocina y refrigerador, si vas a viajar varios días sin duda lo agradecerás y quizá no por cocinar sino porque puedes guardar en el refrigerador :), todo parece nuevo, silencioso y con buen descanso, el wifi está perfecto. Definitivamente lo recomiendo por su ubicación, calidad y por comodidad.