Hotel Mesra Haiwan Peliharaan di Travis County

Good location in the downtown area. The hotel is new. You need to become a hotel member (register at the counter) to receive complimentary water, which I didn’t know on my first night. Unfortunately, the staff didn’t bother to explain that membership was required, even for something as basic as water, when I initially declined to register. Lastly, I found it hard to sleep at night due to the noise from the AC, as I’m very sensitive to sound. Overall, though, my experience was pretty good.

This spot was hella dope ! def on my top 5 in atx.. i’ll be back fashoooo !! the views, the space, the rooms, and location!! ONLY CON.. the check in process is and was a MF !!!! sheeeesh .. felt like i was boarding a flight lol

We loved staying here! It was my first time in Austin, and the hotel is close to everything. You can drive or walk to different places. The beds were super comfortable! It was also cool to have a kitchenette inside the room, with glassware, a refrigerator, microwave, and utensils that are essential to us. Service is topnotch as well. The only downside is that their walls are pretty thin. We could hear our neighbor talking and watching TV. I suggest bringing earplugs if you’re a light sleeper, just in case!

Great location and everything was super clean. Staff downstairs was friendly. The room was clean but it was enough. Be aware that the bathroom is part of the room so could be awkward if not couples or family.

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.

I stay here because it is very close to the VA Clinic. I live more than a 100 miles from Austin so when I have an early morning appointment I stay here so I do not have to fight the early morning traffic in Austin. It is much easier to spend the night and then go to my appointment. The rooms are very clean, the beds are comfortable, very close to the VA clinic, nice staff and pricing fits my budget.

Requested ground floor got stuck on 2nd flr. Room was fine. AC worked, shower was hot.

Check-in was a breeze and Veronica at the front desk was very pleasant. Once in the room, because I cleaned up water spilt on the floor, I found the white toilet paper turned absolutely black AND with ***** hairs on it to boot. All this within 1sq ft. I called the lobby and asked how often the floors were mopped. I was told “every day.” I related what I had found to the contrary and was asked if I wished to change rooms to which I said “yes!”. When I went down to retrieve the new key, I took the wadded toilet paper with me and she took a picture of it before throwing it in the garbage! There were two very large, well lit, vending machines in a hallway off the main lobby, and the ice machine was in good working order and the ice, clean and solidly frozen.  I decided I was too tired to check and see if the new rooms’ floor was dirty or not so I proceeded to not ever walk on the floor with my bare feet. The day manager, Mari, was very nice and the coffee was hot fresh out of the thermos on the side table…hot water and tea bags also available. If you detest “sweet ‘n low” bring your own natural sugar. I ran into the head of housekeeping and happened to mention how disgustingly dirty the floors were in my first room, and I informed her that the night manager had taken a picture of what I had wiped up on my piece of toilet paper and she said she would go and ask to see it. I later learned that Mayra had indeed done so. So that was good attention to detail. Everything in the room worked fine including the remote and TV, the microwave was spotless and looked brand new and it even had a childproof lock on it for those families traveling with curious offspring that haven’t internalized the meaning of “NO” yet 😵💫. The refrigerator was spotless and new looking as well. WiFi was strong and reliable. I walked by the pool, which I noticed was closed (understandable for this time of year!). It was full of water, but I must say that it looked the equivalent of a Louisiana swamp and I was prepared to see a ‘gator come climbing up those darkened, slimy stairs at any point in time.😆 The parking lot at night is VERY well lit around the entire property which is a very welcome sight! Being right off the interstate doesn’t provide for any exciting venues to walk to but there IS a wonderful grocery store (HEB) .7miles away straight down Rundeburg on Lamar/Rundeburg. Other than that there are a plethora of food trucks doling out South American ‘cuisine’ just yards from the front of the hotel as well as across the street. I didn’t try any of them so cannot opine. I hope this was worth the read, if indeed you got this far! Cheers!🥂

Very convenient with excellent accommodations. The process was fast and efficient for anyone and I would highly reconsider returning at this location frequently.

Very nice and friendly staff.