Hotel berhampiran Hunufa Phú Quốc, Pulau Phu Quoc

Overall this was a good stay, but I'm going to likely try someplace else when returning to Phu Quoc, mostly to find a better match for the vibe I like out of a beach resort. Staff was pleasant, but not overly memorable. The resort is a lot bigger than I thought and most of the clientele that I saw were couples and families. I had a beachfront bungalow that was very nicely furnished with a king sized four poster bed, a huge bathroom and an outdoor balcony overlooking the beach. You can hear the waves at night once the very loud EDM/hip hop coming from two directions cuts out around 3 am. I took a 'can't beat em, join em' mentality one night and strolled over to the loud beach bar next door at night to realize that all the loud music was playing for exactly six people who were all yelling to hear one another over the music and not even on the dancefloor. Breakfast in the mornings was good, there's a friendly little mouse that comes by to lap up the crumbs as you eat if you dine alfresco. If you're turned off by rodents, Phu Quoc might but be the best place for you fyi. The bar at the hotel was very small with about 10 stools, but the guys that worked there were nice and the vibe was pretty chill.

Absolutely fantastic stay! Gorgeous hotel, very clean and lots of greenery. Right on the beach, which is maintained very well. Breakfast is potentially the best we've ever had, so much choice! Very helpful staff and a great clean pool. Activities like free yoga on certain days, airport shuttle for free and lots of restaurants and laundry places around. 10 min from the city centre by car. We loved it so much, we didn't want to leave and will tell everyone about it!

It was my first Phu Quoc trip with my parents. I made a reservation because my friend recommended it, but I was satisfied more than I expected. Personally, there were a lot of breakfasts, but I picked delicious ones. Next time. If I go, I would like to make another reservation.

The Hotel overall is really great. The room was nice and spacious, however they didn’t clean our room properly everyday. When they came to clean, they only made the bed, didn’t change the sheets and didn’t sweep the floor. They forgot to replace the towels. They took the old towels , but didn’t leave clean ones. We has to ask for sheet changing after the 3rd day and for them to sweep and mop. Because it got sandy of all the sea sand. The breakfast was good and the staff was friendly overall in the breakfast hall. I just feel for this time of year (During TET holiday) the hotel was VERY BUSY and under staffed. So therefore the overall experience could have been better if they had more staff during this time. The pool and private beach was really nice and we enjoyed that very much.

The Hotel was beautiful and the garden very nice. The whole hotel area was very clean and has direct beach access, you can get towels at the pool and beach. The access to the water is suitable for children. The staff is fast and friendly in most cases but the food service at the pool was sometimes slow and quite pricy compared to the outside places. The rooms were comfortable and well functioning, the bathroom was in very good condition. The location is good, but outside of the Phu Quoc it’s. However, there is a small night market with many open restaurants is in walking distance. Along the beach you can find a nice walk way and the hotel also offers bike rentals among other sport activities. We would go there again. To other locations for snorkeling or so, you can take a taxi and get everywhere in 40-60 minutes.

3베드룸 빌라 이용했고 시설 깔끔하고 괜찮았어요 다만 첫 방에서 모든 전기가 안되는 상황이라 엔지니어를 불렀는데도 해결되지않아 방을 바꿔달라 요청했습니다. 방 바꾸는데 2시간 정도 소요... 2시반에 체크인했는데 정작 짐 풀고 쉰건 6시쯤이었습니다ㅠ 다만 최대한 저희 편의를 봐주려고 노력하시는 부분(더 큰 숙소로 바꿔주고 사과의 의미로 과일 전달해줌), 바뀐 숙소에서는 큰 불편함을 느낄 수 없었고 조식과 수영장 모두 만족스러워서 재방문 의사 있습니다.

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

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