Hotel berhampiran Muzeum historických nočníků a toalet, Prague

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.

The hotel staff was kind and helped me with any questions I had. The hotel is clean and tidy but not at a very high standard, for me it was enough. The location of the hotel is excellent - next to a metro station and a station of several tram lines but the truth is that the main square and the city center are a 15 minute walk so I didn't always use public transport, on the other hand the hotel was not in a very central and noisy place. The hotel had the option of a simple breakfast for some extra cost, but I preferred to eat in local cafes. Unfortunately the air conditioner did not work and it was a hot day. I didn't talk about it with the hotel staff because I wasn't in the hotel most of the day and it wasn't the peak of the heat. It is important to note that in order to get to the elevator and from the elevator to the room there are stairs that may be difficult for older people.

Very good location, 5 minutes from Wenceslas Square. Fast (under 1 hour) and cheap transport from the airport: take bus 119 to the subway (A), - and get off at Museum station (7th stop). From there it is 5 minutes to the hotel. Spacious room and bathroom, fast Wi-Fi. Breakfast ok. Heating in the bathroom did not work ! The staff were pleasant and helpful - deserve all the stars that can be given.

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.

Great location (Google maps will show it's walking distance to the train station, Old Town), and modern, updated amenities/facilities. The room is spacious with a wall of floor to ceiling mirrors, brightly lit, option for aircon or central temp (aircon being available in autumn is not a guarantee in other hotels I stayed at). WiFi was reliable and did not get logged out after the first signing in (other hotels I had to check that the WiFi had not signed out). Also the entire hotel is non-smoking (happily for me!). Would recommend 👍🏾.

Just spent three lovely nights at this hotel.Hotel is very clean and staff are so helpful especially Christina On front desk.The hotel is a bit out of town centre more in a residential area but tram stops directly outside and metro is a 5min walk which takes 10mins to muzeum where you get off simple . Breakfast is buffet and is hot and cold and plentiful.Overall great value but not if you don't like the hassle of travelling in and out of city.

A friend I spent 4 nights at this hotel whilst visiting another friend and seeing the sights in Prague. In terms of location, the hotel is a little out of the main centre (15 min walk approx). However it still feels very central due to how large Prague is and sprawls out. The hotel is not dated but doesn’t seem particularly modern either. It has a very simplistic feel. Staff are polite in the reception upon arrival. It has a very small lobby area with seating, vending machines and toilets hidden away. This area could get crowded easily. The rooms themselves are basic. They are clean and tidy, have decent beds, a small desk and a wardrobe. Numerous charging sockets are available which is nice and there is a TV. Unfortunately, there is no safe or mini fridge which did feel like a small hindrance. The bathroom is not spacious but is once again clean and tidy. Towels are replenished daily and small toiletries are provided. The hotel offers breakfast which was included within our booking. The breakfast is very basic. Cereals, fruit, yoghurt, ham, cheese and some boiled eggs is all it has to offer. However, the coffee and drinks machines were in good working order and the staff worked hard. Overall, this hotel offers a simple, easy and affordable stay in Prague. You get what you pay for but I was satisfied with the overall value. The additions of a safe, mini fridge and a more comprehensive breakfast would pay dividends though.

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.