Hotel berhampiran Naplavka Rasinovo nabrezi, Prague

For an European hotel the rooms are large enough, Beds are very comfortable and you sleep like a baby after all day walking; hotel is located near almost everything : stores nearby, city center less than a 10 minute walk away, Room has a coffee / tea maker , has USB outlets to hook up phones, tablets, other devices. Personnel very helpful, polite, courteous. TV is a large screen with access to Netflix & Youtube if you want to see TV in your native language (found just one news channel in english and TV shows do not have captions in either english or spanish ) Mini fridge in room is stocked with beverages so almost no space for own stuff -but no problem at all-. If you love snacks around the corner is a mini market stocked with all kind of treats, sodas, liquor, sandwiches, chips. If you're new to the city look for a map and make use of the corridors inside the buildings : they are shortcuts between streets so you do not walk more than needed. If it is raining and you do not have an umbrella, in the lobby they can give you one, but the quantity available per day is limited so take one only if you need it and would be very polite to return it when you're back in the hotel Breakfast at the hotel is not very expensive and it's the equivalent to a continental breakfast. Coffee is very strong in Prague so the equivalent - of sorts- is the ”Luongo” version ; thou you can serve yourself to an espresso and drown it in milk so it's not that strong. If you go to Prague I'd strongly suggest staying in this hotel : It's top notch for it's price range and take plenty of time to get to the airport from here : it's about a 30 minute drive without traffic and about 1 hr during business hours

Best place to visit when reaching to the main center of prauge , close to the metro station and to various tram and buses , close to a palladium shopping mall and not far from the square Greqt A/C , polite services crew I'll come back again

【良かったところ】 ・できたばかりからかホテル全体がきれい。 ・フロントで英語が通じる。 ・一泊約£30と個人的に合格ラインの宿泊代。 ・ホテルの周りが騒々しく無い。 【悪かったところ】 ・中心部からかなり離れている。また駅から徒歩約10分。 →宿泊費の安さからくるものだが、歩きのが嫌な人は少しオススメできないかもです。またプラハ中心部へはメトロやトラムを乗らないとかなり遠いです。 ・歯ブラシ、歯磨き粉がない →格安航空を考えてる人は準備しなければなりません。 ・部屋はやや狭い。 結論 泊まって良かったです。

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.

I just can´t believe what happened in this hotel…. First time ever… I have traveled in 50 countries during the past 20 years. I arrived 22nd May at 13:20 to hotel. The lobby was empty and the whole hotel seemed to be running on low capasity. I went to reception to make check in. No sayign welcome or anything, the receptionist announced me unpolitely that the check in starts at 14:00. I asked that is he serious - the hotel seemed to be empty and in all hotels before, I have had the room if it has been free. Absolutely no cooperation here. I got arrogant answer that the check in starts at 14:00. So - then I sat in the lobby for 45 minutes. There was two receptionists, who were more interested of chatting to eachothers than serving the customer. At 14:00:05 I approached them and asked if I could get the key now. I got it. Have to say that never ever I have whitnessed such an uncooperativeness and arrogance. The room was ready and empty - why the heck I was made to sit in the hot lobby. This was really horrible experience of customer service. Two other minuses were, that the air conditioning did not work in the whole hotel. Also, the hotel WiFI was useless, as the speed was 0,2Mb/sec. Never again to this hotel - I sincverily hope management will react to this feedback

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

A little far from the city center but with the great public transportation it feels just next door. It was a lovely place to stay with adequate breakfast menu. The room was neat and tidy with daily cleaning facility. The property itself is huge and is very spacious.

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.