Hotel berhampiran Quattro Venti, Rome

Honestly，my experience this hotel is a little bit lower than equivalent level hotel. The mattress in this hotel is not bad. However， unfortunately， it mattress gonna be only point I satisfy with it. The service is normal，but their equipment maintenance is concerning，there are several bulbs down in my room and the shower door in the bathroom seems hard to push. Most importantly，air conditioner in the room is not powerful enough which is a terrible infomation for tourist in this summer. The picture attached in this comment is it outside environment，it might be not clear enough， but I have to say it outside is too dark😂， but it is not a luxury hotel in city centre， therefore it is still acceptable . This hotel is generally good， but there are still large spaces that it can move forward to increase it customer satisfaction.

We had a wonderful time at this hotel. The staff are absolutely amazing, they had not only helped me when I ran into some booking issues, but they also were very helpful in regards to giving us tips and advice when it came to the trip, and generally gave us a very welcoming stay during out first leg in Italy. As for the rooms they are very comfortable, and well taken care of, yes the rooms are close to the train lines but the windows are have 3 different layers to help block out the sound which makes it much less disturbing. Additionally the neighborhood is friendly with many local restaurants I would highly recommend having one night of dinner in the hotel area. I would definitely go again, thank you Crossroad staff for such a wonderful and welcoming stay. PS. I initially had a bit of worry on their self check in process due to my own anxiety and the fact that we arrive at 2am but it was extremely smooth and easy!

Picked this hotel because of the free parking and location close to Rome's metro. Beautiful hotel beautiful grounds. Nice breakfast. 3 metro stations away from the Vatican. Our room for 4 was in the economy section in the attics, huge room with 1 double and 1 sofa bed, 2 bathrooms which was great. No normal windows just ceiling windows, if you like to sleep late be sure to verify the blinds work well. We ordered room service once, I had to place the order at the bar because room service never picked up the phone. Food was ok.

Très bon emplacement pour visiter la cité du Vatican (＜10 min à pied); logement à quelques minutes de la gare Rome Saint Pierre - en ouvrant la fenêtre le soir on entend les trains passer mais rien de très dérangeant. La chambre est globalement propre mais il n’y a pas de service de nettoyage pendant le séjour. Équipement assez basique: climatisation et sèche cheveux dans la chambre. C’est un peu dommage pour un appart hôtel de ne pas proposer plus d’équipement en cas de long séjour (defroisseur, machine à laver..)

I am generally speaking an enthusiast of InterContinental hotels and like to try them all over the world when I can. I have been looking forward to trying out this new location in Rome and it was definitely a great experience. First of all, I only stayed one night but I felt like that allowed me enough time to be able to ”get to know” the hotel for the most part. As an InterContinental Platinum Ambassador (not as special as it sounds lol) we were given a very generous upgrade which was highly appreciated. Actually, better than almost all of the other InterContinental's I have stayed at (and it's been over two dozen) with the exception of maybe the Paris LeGrand. So right there I was very pleased. The hotel is very attractive in terms of decor, rather ”small” which lends a boutique-feeling and with a location that is right there in central Rome. Obviously prices are going to be competitive with other 5-star hotels in Rome so it wasn't cheap--that's for sure. Cleanliness was excellent, the windows did an amazing job of blocking outside noise (which is good as it's on a very busy street), and there was turn down service--which I consider a true marker of an actual five star hotel. (And something that unfortunately most InterContinental hotels no longer offer based on my experience.) Hotel employees were uniformly pleasant--especially the nice lady who checked us in and the young Polish/Italian man with glasses who worked out front greeting guests and helping them out of their car. (Wish I remembered their names!) The on-site restaurant, Scarpetta NYC, was also very good for both dinner and breakfast. (Although a tad too dark--I know they're going for a ”mood” but you can barely see in there! Next time I am in Rome I would happily stay here at the InterContinental and would definitely recommend it to others looking for a very comfortable ”oasis” in an otherwise very hectic city.

Sono certa che ognuno di noi abbia la propria scala di fattori per valutare se un posto e' bello o brutto ma che siano le persone il valore aggiunto. In questo hotel pulito, carino e molto comodo , vicino alla stazione di Roma Termini sono proprio le persone che fanno di un piccolo hotel, un punto di riferimento per i nostri viaggi a Roma. Paola della reception e' stata, ed è, la persona che ci ha seguito in fase di prenotazione e che si è fatta in quattro per aiutarci a proiettare le nostre fotografie su una parete, di una saletta allestita solamente per noi, un gruppetto di fotografi arrivati in città per un corso di fotografia di due giorni. Grazie Grazie Grazie cara Paola, sei preziosa per l'hotel e per le persone che soggiornano da voi.. un infinito grazie da tutti noi. Federica

The hotel has a certain charm as soon as you walk in. There is no glitz or glamour, just a certain well established feel about the woodwork and decor. Reception were always great, handled things effectively with no fuss. Rooms are basic, but it is a 3 star so don’t expect any more. My bathroom had certainly had a re-fit in the last few years so that was great. Breakfast is a simple buffet, focussed on coffee, croissants, pastries and cold meat / cheese. What’s not to like. Great price for its location.

Very nice staff in the best location in Rome ,I always go there and will go again .

I will start from check in: This was easy, but the guy on the desk was rude and miserable. We were taken to our room by a guy who was slightly more pleasant. We were in Bernini 3. The room was spotlessly clean, but very very small, and dark. The mini bar was filled daily, as were the toiletries and towels, and the room was cleaned to a high standard, it also had awesome aircon. The down side was it’s general size and dungeon like feeling. The 2nd bed was a really thin “mattress” chair bed in alcove in front of the door to the balcony, which didn’t open fully, as the bed was in front of it. We asked for another mattress, as you actually fell through the one on it, which the hotel did for us. Overall the room was functional and clean, but not nice. I think looking at the website and Tripadvisor, the only room with no photos, which maybe due to the fact that you were unable to show how the room was. Breakfast was very nice and fresh made, and the man working there was very nice. The hotel was in the centre of everything, so is a great base, with the trevi fountain 1 minute away, and everything else within a 10-20 minute walk. Sorry for the 3 ranting, the room was terrible, but the hotel and position was great.