Hotel berhampiran Papakura Geyser, Rotorua

It is a dated hotel but if you are on a budget, this is a good option. Staff were friendly and accommodating. Location-wise, it is in the city center and a few minutes drive to the grocery shops and restaurants.

Felt more like a motel but that’s fine. Great location. Good service at front desk. Room was clean and had all the basic stuff needed. The WiFi was free but a little annoying as you have to keep logging out and logging back in every 20-30mins for it to work. The gym was actually a 5-10min drive away which was a surprise. Overall a solid choice. Recommend.

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

A very delightful place to stay in the center of Rotorua City/Town. Very happy that Starbucks was a breath away. The room was very clean with all the needed amenities and the heating system worked perfectly for the cold winter days. Although there isn't a lounge, I found the single chair near the entrance was enough as I wanted for my shuttles to various tours.

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

Clean modern spacious good people friendly and helpful staff Kitchens are a great size lots of room to move around this establishment is spread over multiple buildings each with there own facilities. ie tv rooms kitchen many activities to do in each has a laundry. Lounge rooms are incredibly comfortable with bean bags sofas and large chairs. The hostel is located 3 minutes walk from CBD so is very close to all activities There are multiple supermarkets within 10 minutes walk. The hostel is located directly opposite kuirau park worth a walk thru. Cannot say enough about the value of this hostel. Has various room sizes and bed choices really reccomend a stay p

We just had an amazing 5 day stay! We had a family group of 8 (multi-generations) and we all thoroughly enjoyed it. The cabins were perfect, with comfy beds, nice linen, small kitchen with all the essentials, and a bathroom. The communal areas were lovely and clean and well equipped. Nice communal lounge with a fire place. The big pool was heated and the thermal hot pools were awesome! Kids had fun on the trikes and the bouncing pillow. The staff were very helpful, the housekeeping staff were fantastic. Thanks Tasman Bay!

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

Expectations were pretty high for this place as it has ‘Resort’ in the name. The pictures made it look lovely online, that is where it ended. Unfortunately our expectations were not met. I already knew the hotel was not in town so the location did not bother me. But if you are not wanting to travel much stay closer to town, as this place is 15mins away from the main drag. The view outside is stunning, unfortunately with all the rain there was mud everywhere which made it hard to walk outside of the hotel for a nice picture. You would think being a resort this would be a priority to fix up as soon as possible, even put gravel down instead of grass. The rooms were nice and big and the heat pump was lovely. Cleanliness is a big problem. Taps were still marked with water stains and dust, I wiped it and it came off straight away. Bathroom wasn’t mopped and the floor was not vacuumed. Toilet had marks in it that I could clean away, toilet brush was old and dirty (you know what I mean :() The ‘Spa’ area wasn’t the best either. 2 lonely spa pools sit out the back, with a grotty looking cold pool. The main pool looked lovely, but it was cold so wasn’t being used by anyone. The bar here is great, has a great UK British pub style, however someone is not always there to serve, we had to cancel drinks as they took the girl 30mins… The bed was comfortable and the overall area was nice and peaceful, couldn’t hear other rooms or anything. The staff were very friendly and helpful too. However, for us there were too many downs and we will not be returning.

We came across this wonderful place by accident booking last minute during our travels in NZ, so lucky! and decided to book an extra night because we loved it so much! Danny and Mable are the loveliest hosts who helped us with our planning activities and spoiled us rotten. The breakfast is absolutely amazing: Mabel makes beautiful creations with fruit and delicious dishes with local products, avocado and flowers from her own garden. Their personal touch makes this B&B an absolute highlight and we definitely recommend to stay if given the chance. Many thanks!!