Hotel Rovaniemi dengan Gim

This hotel was in a great location, very convenient to get to the local tourist companies for excursions. Breakfast was typical buffet but plenty of choice. The room was a little small but had everything we needed. Staff very helpful. I'd stay here again. Photo is the view from our room window.

Hotel has a very good location. Everything you need you will find it around. Of course, small renovation will be appreciate. Very quiet, beds were comfortable, breakfast was okay there is choice for everyone. Small issue with the TV in the room but solution was found. We arrived on a Saturday, cleaning was done on Sunday but waste was not changed and after that no cleaning until Wednesday, and we left on Wednesday so we asked for towels, another waste bag and paper toilet on Tuesday. We said at the reception Monday evening that no cleaning was done on Monday but nothing changed on Tuesday and we decided to ask ourselves for anything we needed but beds and room were not cleaned for 3 days. That is absolutely inacceptable for the price for the room. That is the only big bad point but very important.

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.

Check in was quick loved my room. Tub is awesome the bed was comfortable. Breakfast was great lots of options. The temperature in room was a bit cold. I spoke with front desk she said there was extra heaters. I declined it was just odd to me that room had no operating heat.

including free sauna and breakfast! and the concierge is patient and polite , the breakfast is good and have many options! hotel rooms have provided everything you need

Santasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter. The hotel has a bowling alley, swimming pool and sauna. It also has a cafe Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress. Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread. Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.

Great destination. The apartment was modern, clean, comfortable and well equipped. The resort staff were great, prices reasonable. The location of the resort is about a 30 minute walk to Rovaniemi (in the snow), in non-icy weather probably much quicker. Thank you, you helped us to have an amazing stay! Breakfast was super!

A lovely cosy place to stay, however the location really is in the sticks where transport is limited to around 3 buses to or from the city with the last bus arriving at 7pm. But the room was great and extremely warm in the minus 15 degrees temperature.