Hotel Dengan Pools di Gloucestershire, United Kingdom

This was our second trip to this hotel. The location is stunning,  to  wake in the morning and pull back the curtains to reveal a panoramic view of the lake was breathtaking. Breakfasts are amongst the best we’ve ever had. Service first class across the board. Highly recommended.

Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel. Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute. Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.

We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.

Very beautiful rooms

Stayed here for a weekend at the Cotswolds. Great location as base for visiting surrounding villages. Nice short drive into Cheltenham city. Clean rooms, great reception and restaurant service. The same breakfast selection every day but it was good and covered the basics of an English breakfast. They were also very on it when refilling stations. Didn’t get to try any amenities this time though.

Great experience overall. Amazing pool and scenery

Hotel is in a perfect location for easy access to Cheltenham racecourse ( short drive or taxi) The bar and lounge areas were warm and welcoming. Check in and checkout simple. Loads of car parking at £7 for 24 hours.

The hotel was clean however the decorations are dated. I have some noise issues in my room, a constant deep humbling sound from midnight. I am not sure what that is, it sounded like behind the wall, above the ceiling. It was very bad and lasted a whole night and I could not sleep at all. The sound made me feel sick , very unwell and hard to describe. I found it hard to breathe at one point. After almost three hours of noise disruption , I could no longer bear it anymore and contacted the help desk. To be fair, the staff were helpful and offered me an alternative room opposite my original room. Although the sound was less noisy in the new room but didn't go away. I am very disappointed with this experience and don't want to go back anymore.

Everyone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa.  I just didn’t get to go  It looked inviting., there  are towns and parks an Uber away . There is also a small path around  Hotel to take a short walk .

The service was not great for an expensive luxury resort