Hotel Dengan Pools di Gloucestershire, United Kingdom

Decent room size. Dinner took a while to arrive but tasted nice. Breakfast was alright too but didn’t have any hash-browns. Pool was not that big but did allow children over the age of eight to go into the jacuzzi. Pool closed a bit early on Saturday that last entry at 7.15pm. Hotel was overall quite clean.

Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel. Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute. Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.

Very helpful and professional staff at all levels. Large, clean room and bathroom. Exellent breakfast. Very good pool and leisure facilities.

Everything was fine except for the behavior of one employee at the reception—a lady, though I don’t want to mention her name. Also, in the room, there’s only one bottle of water provided, even if there are two guests. And if we ask for another bottle, they say we have to buy it. We’re paying £87 per night just for an overnight stay, and yet there are no additional services—not even complimentary water.

Beautiful hotel. Room is spacious and bedding very comfortable. Bathroom can improve in particular splash from shower n wetting the floor. Staff overall very nice and polite. Waiting staff in Brasserie Joanne and Megan are particularly impressive in accommodating customer’s requests.

1、酒店位置特別好，在奇平卡姆登的中心地區，旁邊有個公共停車場，停車也很方便。但導航時候一定注意地址，同地區有另外一家酒店前麪的名字是一樣的。 2、我到的這天，酒店臨時告知我的房間有點問題，所以把我轉去了郊外另一家更高級的酒店，確實環境和設施更好一些。

A really well situated hotel, near to the brewery Quarter which has lots of food options for dinner or lunch. An excellent breakfast, and great coffee food was fresh and plentiful on the buffet. Staff are friendly and keen to help allowed us to store our bags when we arrived, until our rooms were ready. I was provided with a sewing kit on request request and additional tea and coffee available for our rooms. There was also a self service option at breakfast enabling guests to have breakfast to go transportable cups and bags were provided.

這家飯店整體體驗非常不錯，從入住到退房的流程都很順暢。服務人員親切有禮，房間乾淨整潔，設施齊全且保養良好。地點便利，周邊生活機能也很方便。整體住宿環境舒適，讓人放鬆，是一次愉快的住宿經驗，未來有機會會再回訪。

Lovely hotel! Slightly ”disappointed” by the dinner service. We arrived at 6:30pm, ordered our meals swiftly with the waitress. Our dinner did not come until after 8:30pm. It was very busy to be fair.

Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.