Hotel Dengan Pools di Gloucestershire, United Kingdom

Travelled to Cheltenham for business and stayed 2 nights at the hotel. Polite and professional staff at reception during check-in and check-out, as well as in the restaurants. Room including shower room were clean and well presented. Would have preferred a chair to work at the desk instead of a stool - a minor point. Didn't have time to use the pool etc. Hotel is about 10 minutes drive from the centre for more eating places.

Stayed for 1 night with breakfast with my son and husband . Had a multiple room ( double and single bed ) .  Room was very clean , good size with a desk and chair . Wardrobe , hairdryer and iron facility. Also good sized Tv . Bathroom again clean and supplied with towels , hair and shower gel .  The added bonus was access to the fitness suite ( pool and gym ) .  Hotel contained a bar and separate restaurant area . We didn’t have to book a table , we were seated straight away . Food was slightly expensive in price , but adequate.  Breakfast was a buffet , well presented, a variety of choice of cooked and cold choices .  The only thing I would say was a bit of a “ let down” , was paying £7 to park our car in their private car park .  Overall a lovely hotel , to which I would definitely return to !  The Reception lady was also very happy , friendly and chatty 😁

The hotel service was good and the staff members were helpful! But somehow my booking via Trip.com changed to ticket.com for an unknowns reason that led to double charge of my booking. In the end, the staff members helped sorting out the issue.

I stayed here alone for business. It was a good location for me as I was driving somewhere the next day, but this hotel didn’t seem to be near anywhere so you couldn’t walk to a town or anything. The room was nice, and comfortable. The swimming pool was ok but the larger hot tub was cold in temperature in my opinion. I also didn’t like that the lockers in changing rooms needed a padlock to be used. As a hotel guest I don’t make a habit of carrying a padlock with me for use in a situation like this. So I had to carry all my stuff into the pool area rather than leave in the locker room. The bar could definitely do with a face lift to make it a nicer place to sit in an evening, especially as there isn’t really anywhere else to go. The food I had was ok at best, breakfast was also good.

Lovely hotel! Slightly ”disappointed” by the dinner service. We arrived at 6:30pm, ordered our meals swiftly with the waitress. Our dinner did not come until after 8:30pm. It was very busy to be fair.

Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work.

Everything was fine except for the behavior of one employee at the reception—a lady, though I don’t want to mention her name. Also, in the room, there’s only one bottle of water provided, even if there are two guests. And if we ask for another bottle, they say we have to buy it. We’re paying £87 per night just for an overnight stay, and yet there are no additional services—not even complimentary water.

1. The location of the hotel is very good. In the center of Chipping Campden, there is a public parking lot next to it, and parking is very convenient. But be sure to pay attention to the address when navigating. There is another hotel in the same area with the same name in front of it. 2. On the day I arrived, the hotel temporarily informed me that there was something wrong with my room, so I was transferred to another higher-level hotel in the suburbs. The environment and facilities were indeed better.

A very well maintained old baron’s house

Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel. Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute. Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.