Hotel Dengan Pools di Gloucestershire, United Kingdom

Decent room size. Dinner took a while to arrive but tasted nice. Breakfast was alright too but didn’t have any hash-browns. Pool was not that big but did allow children over the age of eight to go into the jacuzzi. Pool closed a bit early on Saturday that last entry at 7.15pm. Hotel was overall quite clean.

Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.

We booked a room for 3, which came with a King bed and a sofa bed. The sofa bed is one of the worst bed I have ever slept on. You virtually could feel the spring cracking whenever you move.  I have to let my parents sleep on the king bed.  The room assigned was right at the end of the building. Hotel guests uses that exit door to get to the carpark. Each time a guest uses the exit, the corridor floor “crack” and follow by the door slamming shut. Just too noisy and affected our sleep. Otherwise, it would have been a wonderful stay. Hotel should strength the floor and add a soft close mechanism to the door.

Easy to check in and out. Plenty of parking and very clean. Had a room on ground floor and could hear a dog barking so not sure where that came from but it didn’t really bother us (odd bark at night and in morning). Really good that price includes pool and sauna etc. would definitely stay again for the price paid. We didn’t eat there as just slept there whilst visiting family nearby. Quality fittings and comfy beds and decor, much better than a lot of places around the area!

Everyone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa.  I just didn’t get to go  It looked inviting., there  are towns and parks an Uber away . There is also a small path around  Hotel to take a short walk .

We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.

This was our second trip to this hotel. The location is stunning,  to  wake in the morning and pull back the curtains to reveal a panoramic view of the lake was breathtaking. Breakfasts are amongst the best we’ve ever had. Service first class across the board. Highly recommended.

The hotel was clean however the decorations are dated. I have some noise issues in my room, a constant deep humbling sound from midnight. I am not sure what that is, it sounded like behind the wall, above the ceiling. It was very bad and lasted a whole night and I could not sleep at all. The sound made me feel sick , very unwell and hard to describe. I found it hard to breathe at one point. After almost three hours of noise disruption , I could no longer bear it anymore and contacted the help desk. To be fair, the staff were helpful and offered me an alternative room opposite my original room. Although the sound was less noisy in the new room but didn't go away. I am very disappointed with this experience and don't want to go back anymore.

We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.

We only really stayed here as a base to go out and explore Gloucester. The bed was comfortable and the room was ok.The bathroom was nice and the best part of the room.The room was absolutely boiling, there was no air conditioning (which wasn’t a huge issue for us),but the radiator was was on even though the dial was in zero.Even though the window was open,it was way too hot in the room.The spa was ok,the pool wasn’t very warm and the jacuzzi wasn’t really blowing any bubbles. Was a good location to visit Gloucester and the quays are a lovely place to visit.We won’t be staying at the hotel again, but did the job for what we required.