Hotel Dengan Pools di Gloucestershire, United Kingdom

Disappointing Room Size  The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement. Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking. After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations. This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.

Stayed for 1 night with breakfast with my son and husband . Had a multiple room ( double and single bed ) .  Room was very clean , good size with a desk and chair . Wardrobe , hairdryer and iron facility. Also good sized Tv . Bathroom again clean and supplied with towels , hair and shower gel .  The added bonus was access to the fitness suite ( pool and gym ) .  Hotel contained a bar and separate restaurant area . We didn’t have to book a table , we were seated straight away . Food was slightly expensive in price , but adequate.  Breakfast was a buffet , well presented, a variety of choice of cooked and cold choices .  The only thing I would say was a bit of a “ let down” , was paying £7 to park our car in their private car park .  Overall a lovely hotel , to which I would definitely return to !  The Reception lady was also very happy , friendly and chatty 😁

Centrally located and within walking distance. The rooms were very clean and tidy. The bedding was comfortable and cozy. The rooms were larger than expected, making them ideal for three people. The staff were very friendly.

We stayed there over Easter holiday. Finding the hotel was easy. There is a ski slope right opposite the hotel which is good for something to do. We didn’t eat at the hotel so can’t comment but the gym, steam room, swimming pool, and sauna were in good condition. The sauna was always packed so we ended up waiting for people to leave. The bar was nice. Overall it was a good stay.

It was a good hotel, a bit basic, rooms (in the hall part of the hotel) need updating; not sure of the others. The restaurant good. The breakfast was good but a bit busy on one of the days. The hotel facilities need attention. TV remote not working, the team couldn’t get it fixed easily; not ideal.

Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work.

Everything was fine except for the behavior of one employee at the reception—a lady, though I don’t want to mention her name. Also, in the room, there’s only one bottle of water provided, even if there are two guests. And if we ask for another bottle, they say we have to buy it. We’re paying £87 per night just for an overnight stay, and yet there are no additional services—not even complimentary water.

1. The location of the hotel is very good. In the center of Chipping Campden, there is a public parking lot next to it, and parking is very convenient. But be sure to pay attention to the address when navigating. There is another hotel in the same area with the same name in front of it. 2. On the day I arrived, the hotel temporarily informed me that there was something wrong with my room, so I was transferred to another higher-level hotel in the suburbs. The environment and facilities were indeed better.

A very well maintained old baron’s house

Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel. Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute. Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.