Capella Tufu Bay, Hainan

Everything is great. Location is remote from city center. But close to linshui, which is nice

Thank you Victor for the great service. Great breakfast, cleanliness, beautiful room and resort. Will definitely be back.

It was a third time staying in Capella. This time with kids and it was great! It’s definitely the best hotel in the Sanya. We have a special requests for baby’s food and baby’s arrangements in the room, stuff was very helpful and nice. Special thanks to culturist manager Andrei, he was doing all the arrangements for us from check in to check out, was replying immediately on the messages. High end service. We definitely gonna come back

First time staying with Capella Tufu Bay. Excellent customer service. Check in was smooth, room service was good. Special thanks to Andrei for helping me arrange flowers, champagne and cake for my loved one’s birthday. I’ll definitely be staying with them again.

We were delighted by the size of the room! It so comfortably fitted 4 of us in. The service was top. Everything was managed through the online concierge and her English was very good. We thoroughly enjoyed the wet area of the spa including the amazing Snow room. I had an Hannam treatment and the therapist individualised my scrub due to my sensitive skin and took very good care of me. We enjoyed our dinners at the open air Dempsey restaurant and meal delivery at lunch to any part of the resort you happened to be in. The complimentary afternoon tea and sunset downer adds to the decadence touch! The concierge also helped me organise a Covid test at the hotel before my departure flight back to Beijing. Great stay!! Would be back when the weather is warmer. The only comments would be on Housekeeping who forgot to empty our rubbish bin and filled up on the coffee milk.

Very nice and unique facilities, excellent service and great experience. The duty manager Simon was very helpful and attentive. He has promptly resolved our problems and upgraded our room.