Hotel berhampiran Totem Pole, Sanya

It was a good place to live. Peaceful area... Small pool in hotel gives you opportunity to swim

Хороший отель для семейного отдыха. Условия - на заявленные 3 звезды, вполне соответствуют стоимости. Отличный бассейн! Уборка и обслуживание очень доброжелательные. Работники стараются во всем помочь. Номеров немного, поэтому проживание напоминает отдых на семейной приморской даче. Мы с сыном получили много удовольствия! Спасибо!!!

So many more positives that I would definitely stay here again - but there are a couple things that could be improved. Here are the good bits: Location: super close to Yalong bay and easy to get Didi to other places Service: rooms cleaned everyday, 24 hour reception, 24 hour resort transport, awesome breakfast, free shuttle bus to beach Cleanliness: all good! Amenities: warm swimming pool with loungers, all the usual things you would expect in the room. Here’s the stuff to improve: Half of the main swimming pool was closed the whole duration - this was not mentioned when booked. The swimming pool is open until 11:00pm which means if you’re in building one, you will hear kids screaming until 11:00pm. The beach bus is super old and broken - the ac doesn’t work and half the time I felt like we were going to break down! Also, there is no service between 11:30 and 14:00. Some areas of the resort/villas are still under construction.

hello, our family had a magnificent experience in Hainan for the first time and this hotel made us more comfortable during our trip. the location was really near to the beach it’s about 7 mins walk, even though hotel staff were always welcome to take us to the beach. also the hotel room was actually cheap even though it was clean and comfortable. lastly i really appreciate that hotel stuff’s “ million dollar smile” thank you guys. I’m recommending this hotel u guys thank u.

An interesting hotel experience. In some ways fantastic: great location in Yalong Bay; walking distance to a mall with lots of food options; a couple of big pools; right on the beach; and rooms which have microwaves, fridges and washing machines (much needed for convenient laundry after a few days away). But sadly, other things were lacking: whilst the central swimming pools were open, those around the rooms that give pool access to any ground floor residents were all empty (well, they had about a foot of water in them and weren’t clean - see photo). When I asked why, I was simply told they were decorative. Why build pools and leave them empty? It was so hot that having pool access rooms was an initial draw to staying there. Some of the fittings and fixtures around the hotel felt a bit tired and it could do with a bit of TLC.

硬件：23年10月開業運營的，一是房間很新，備品全，香氛也是華邑統一的很“賓至如歸”；二是公區，大堂空調➕風力足，坐客區有度假感，泳池衹遊了雲朵泳池，視野好適合幼童，救生員感覺很負責，但沒有遮蔭一天就把我曬出兩個顏色（覺得是華邑唯一的小問題，這個隨時時間應該能改善，小童水寨在另一個區域沒有體驗，不是很大適合幼童，小童活動挺豐富的，工作人員很耐心，室內較小適合5歲以下，半室外的適合大孩子。 服務：管家Vivi沒的説，需求響應迅速，也會主動服務，五星好評，可能是新酒店，服務員都很有活力，平時帶孩子出去的多體驗的服務都比較好，當時沒有覺得什麼…直到換到海棠灣某五星後才發現華邑服務真的是很平均的好。海棠灣這家雖然泳池公區比華邑先天條件好，但服務真的很敗好感，下次應該還會選擇住亞龍灣華邑✌➕大東海️！ 餐食：早餐很好吃，小而精，小朋友的雖然不多但都很紮實，是用了心的，巧克力瀑布女兒很愛吃好多🤣感覺華邑酒店都有這個。還吃了酒店晚餐自助，是半自助，很新鮮，適合愛吃白人飯的人，我媽就吃的不是很盡興，但蒸魚🉑，單點了一些出品還是比較穩定的，可能是我們自助沒有計劃好點什麼～大堂吧咖啡出品還可以，甜點略甜。 海灘：下電梯走路2到3分鐘，我們是從中餐廳那個門出去的～挺進的，海還是亞龍灣的海漂亮，就是沙子略粗，感覺在亞龍灣還算可以的，沒有樹蔭仍舊是這個問題。 建議：房間很好，整體很適合幼童遛娃，小而精很方便，還有親子餐廳。應該是主打親子路線了，可以考慮增加一點園林度假感⛱️

Overall: great stay, room as advertised, hotel clean and comfortable, great breakfast, near the beach, 20 mins by car from Yalong Bay Railway Station. Hotel's English name on Didi app is Xinghua Taofang Holiday Inn (see picture). Pros: our room (5th floor, facing the bay) was as advertised and spacious; had a nice view of the little artificial lake and a bit of the sea. Didn't try the bathtub but the shower temperature/pressure was fantastic. The hotel staff were really polite and helpful. Nice swimming pool and gym though they're not huge. Breakfast was included in our room fare and it was well worth it! Lots of choices, both from Asian and Western cuisine. Cons: not much really, but for a room that has a fridge and little electric stove, it would have been nice to have some plates and cutlery provided. That said, they let us borrow a knife and plate from the hotel's restaurant which was nice. Personally I would not keep caged animals either (there was a bird in a small cage in the lobby).

We had a lovely stay at the Villa, we had an easy check in and Emma was so lovely and helpful. We also had had a wonderful Photoshoot. We would definitely book with the resort again. Thank you for the wonderful stay.

We loved staying at Ritz and it made our trip very memorable. Here are some of the highlights and areas of improvement after my experience. Pros: 1. Stunning environment and facilities , infinity pools, private beach,buildings are all remarkable! 2. Delicious breakfast with many options to choose from 3. Friendly staff service- staffs greet with smiles, check on us frequently to meet our needs. We even got the hand written card in my native home language which was very heart warming. Cons: 1. Check in process at the register was very slow for foreign guests. 2. The bathtub in the room had water-leak and couldn’t collect the water . We are told to use plastic bath cover for the use 3. Apparently there was shuttle bus between the hotel and the cdf mall. However I wasn’t informed of the shuttle hours information. Only after i arranged personal trip to the cdf mall, i realized such service was available at the hotel. I wish i was informed of the service information in advance. Over all, i would recommend Ritz and love to be back again.

The hotel is beautifully located, but getting there was a bit complicated. The taxi driver dropped us off at the entrance gate of Yalong Park, and we had difficulty reaching the hotel. Despite sending an email in advance asking for the WeChat contact, we received no response. We only managed to reach the hotel by phone with the help of a kind lady at the entrance, who arranged for our luggage to be picked up at the park gate. The room (Peacock villa nr. 5017) was truly beautiful and worth seeing, simply wonderful. It was also very clean, and the air conditioning was strong and effective. We dined at the Thai restaurant, but the dishes had a strong Chinese influence, which might not appeal to all Western guests. Unfortunately, the Western restaurant was closed during our stay. We were transported to the various attractions in the park by a VIP shuttle bus. Leo provided us with his WeChat contact, which made exploring the park possible despite our lack of Chinese language skills. English is not spoken at the hotel, which made communication challenging. Leo had to send us the tickets for the attractions via WeChat, which was a bit complicated. It would have been more convenient if the tickets were provided at check-in. Overall, the hotel is truly worth seeing, but one night is sufficient in our opinion. Checking out was also hassle-free, but the 1000 RMB deposit was only refunded upon request. We particularly want to thank Leo for his exceptional efforts in ensuring we had a wonderful stay. His assistance was invaluable and greatly enhanced our experience. In summary, a beautiful hotel with some logistical challenges, but definitely worth a visit.