Cari Hotel Indah di Mabalacat

"The location and the spa are the best things about this hotel. Spa personnel were really good and friendly. Everything else was average to bad. The restaurant food was pretty terrible. They need new chefs! I bought a birthday package that wasn't set up even though I spent days discussing via email with the hotel staff (3 people actually emailed me to work out the arrangements). Hotel staff, when you called from the room never picked up, in room dining hardly ever picked up. When they did they said they were busy and would call back - they never did. I bought a room that had 3 breakfasts per day included. When checking in they said I only had 2. I showed them the confirmation on Trip app. The manager proceeded to argue/seemed annoyed and told me to address it later because it was late. I chose to ignore it because they had already screwed up the birthday package and I WAS annoyed. But this is just the level of organization and management of this hotel. Overall, this place needs a management overhaul because it's not being run in a very organized manner nor do they seem to care about the little things like greeting people and being nice."

"Stayed in October, family of 7. Club room and Regular twin rooms. 😊 Beautifully built with quality , inside and out. Much better looking than same establishments in the area. Decent crowd. More pricey though 😅 😞 Upon parking in basement, need to go up to GF , outside of building, and re-enter thru main entrance . Inconvenient if you have luggage , kids, seniors. No direct entry thru indoor elevators from parking area. Free parking (as guests). 😊Very accomodating reception, courteous service, attentive and friendly in all areas- club, pool, spa, concierge, etc. 😅 Waiting area across the reception ( lobby?) was full of people (waiting for or loitering ?) 😊 The club and its small meal perks ( breakfast, tea time, cocktails) are worth it, if you are a small and frequent eater. Cocktails became my dinner since they had roast beef and pasta, plus other side dishes and lots of free drinks. 😅Their pasta needed some improvement . Roast beef was tough. 😊 Club floor was same as room floor- super convenient. Just went down to 5th floor for pool. 😅cooking smells along hallway of club floor 😊Club guest room was super nice and spacious. Had a walk in closet, 3 way bathroom, smart toilet, good shower, tub with a view, double lavatory, big vanity. Had space for a 3rd bed. Coffee, soda, Perrier and Evian. Coffee table with fruits and sweets . Remote control blinds and curtains. USB plugs at bedside. Window view of the pool and hills. Could have stayed in the room all day . 😊Markt (regular) breakfast had more choices than Club breakfast. But Markt had lots of guests. 😊They were opening some commercial mid priced restaurants inside the hotel- still ongoing construction. 😊 Regular twin rooms were spacious too. Clean and looked new. 😊 Not a ****** goer. ****** was nice bc it did not smell of cigarettes, was not too loud, not crowded. Served free flowing coffee, water 24/7. 😊 Pool was nice , had several depths, lounge chair submerged partially in the water, cabanas , lovely view from the infinity edge. 😅 Pool was very busy from 8am to 11am- kids and families. Kids don’t stay in the kid’s pool bc they play in adult pool with parents . Gets noisy and crowded inside the pool 😔 😊 Tip: If you want some quiet time in the pool area, best to go fueing lunchtime when the families are having their lunch. 😊 Life vests available at the pool. Lifeguards were attentive. Pool bar/ food available too, with a few tables and seats right beside pool. 😊 Tip: Take the rooms facing pool but from far side , the view of hills are very nice during sunset. 😅 Not much to do in Clark area- swim/ chillax, eat (nice restaurants everywhere), ******. Clark speedway- for events. Clark international airport- for travel."

"Hotel has a ******, staff are accommodating near restaurants, rooms are spacious, breakfast buffet ok but not great, overall good hotel except the AC was way too cold, called maintenance twice but to no avail"

"2nd time here. Good stay as usual. Bed was comfortable, AC was working perfectly. TV had lots of international channels and provided good and crisp reception. Friendy staff and clean room. Minor things though - the shower knob was leaking a bit."

"Had a good stay at Quest Plus Clark. The room was clean and comfortable, staff were friendly and accommodating, and the location was very convenient. Overall, a pleasant and relaxing experience."

"My brother and his family spent the Christmas Eve here and they were amazed by the facility and overall experience. Worth the price and truly delivers 5 star hotel service."

"Very pleasant experience, 5star experience for sure. You really get what you pay for and more. We were lucky enough to be given special and upgraded experience for free. We were given free access to the M Club Lounge, free snacks 24/7, dinner, cocktails, breakfast and even complementary coffee from the cafe on the GF and in room minibar. Breakfast at theGoji is also a must have. Everyone was so nice too! Very nice and kind people. The ****** is on the same building. Definitely coming back here and hopefully we get the free upgrade of the day again!"

"A lot of activities to do. Movie night, pool, game room, play area indoor and outdoor and even free use of bikes around the compound."

"It was such a great trip The room condition was good and the location was so good. I was satisfied with the breakfast, and it was an impeccable trip."

"The hotel’s staff are friendly and service oriented. The room is spacious, clean and fresh scent along with the high-end branded (Balmain) bathroom amenities."