Hotel di Sehitkerim Mahallesi

İlk kez bir otelde dolandırıldık. 5 aile kaldığımız Grand Ezel Otelde her oda için farklı ücret istediler. Rezervasyon yaptırırken 280 TL dedikleri oda için çıkışta 350 TL istediler. Bize fiyatı böyle dememiştiniz dediğimizde ise sözleşmeyi böyle yaptık odada ek yatak vardı dediler. Yani ek yatak adı altında fazla para aldılar. 3 yaşındaki çocuktan bile ücret istediler. Ödemeyi çıkışta yaptığımız için tam anlamı ile kazıklandık. Temizlik konusunda da memnun kalmadık. Tuvalette sifon çalışmıyordu. Kesinlikle tavsiye etmiyoruz.

With a stay at BN Hotel Thermal & Wellness in Mersin (Toroslar), you'll be 10.8 mi (17.4 km) from Castle of Gozne and 12.2 mi (19.6 km) from Anamur Museum. This family-friendly hotel is 12.2 mi (19.6 km) from Cleopatra's Gate and 12.3 mi (19.7 km) from Mersin Convention Center.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 indoor swimming pools, hot springs, and a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Satisfy your appetite at one of the hotel's 5 restaurants. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 5 bars/lounges or 5 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 246 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Her şey çok güzeldi. Tüm çalışanlar saygılı ve bilgili otopark mevcut açık havuz ve kahvaltı şahane. Kendinizi huzurlu hissedebileceğiniz bir ortam var. Teşekkürler Hilton.

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

Noax otelde bir organizasyon için bulundum.Organizasyomnun bulunduğu salon çok ferahtı sigara içme alanı havuz başına çıkıyordu ikramları çok lezzetliydi.Restaurantta verilen yemekleri çok beğendim bunun dışında Starbucks ın otel içerisinde yer alması beni çok şaşırttı birde spa hizmeti ***et iyiydi Mersine gittiğinizde kesinlikle ilk tercihiniz olmalı...

On recommendation my husband and I booked a table at the hotel’s restaurant for our wedding anniversary. Despite it looking like a nice restaurant, the food on offer was just the same as that on offer in any ocakbaşı in Adana. The room was disapointingly empty but for us and another couple (and a big black fly that wouldn’t leave our table). A bottle of sweet dessert white wine was produced and shown to my husband (who doesn’t really drink wine) and served served in huge glasses. While we were still obviously eating our mezes, they were cleared away for our main course …mine chicken breast. With the first bite I started to burn up as it was overly spicy. The waiter removed it and a loud argument started in the kitchen with the chef saying that the guest should ask for the meal to not be spicy. After 20 minutes, the replacement chicken came back but unbelievably salty. We paid 735tl and left. PS..We sat by the window to the terrace where, apparently, the staff go to have a cigarette. PPS…this place obviously thinks that the actual room, decor and having a waiter pull out the lady’s chair is all that is required to charge a fortune for the experience. PPPS…during our time there, I used the restroom….it was difficult to find as it was in a dark hallway. I had to enter a room to turn on the light after guessing it could be the ladies’ which it thankfully was.

Best hotel in the town with reasonable price, i spent 2 days there it was just perfect. The location of the hotel can not be better , in the city center where every thing is accessible. The hotel was perfectly clean and fresh looked. If i come to visit Mersin in the future for sure i will chose this hotel agian.