Hotel dengan Khidmat Ambil/Hantar di Teluk Montego

Not the best experience at check in. Rooms were not ready for us and many other guests. No towels available before and after we went to the beach. The customer service however was awesome. The employees did their best to make us comfortable in the situation. The hotel itself was good. Food was ok. The beach was good. Be aware there is a cost for the chairs. Unfortunately we only got to use it for about an hour during our over night stay because it closed early and opened late.

An amazing place to stay. Attentive customer representatives, the place was immaculate, clean, and family friendly. The entertainment and entertainment host was top tier. I enjoyed how he got the crowd involved and let those be who didn’t want to participate in other activities. Actually, he was the highlight of my stay there. The food…ohhh the food. Great variety of Jamaican cuisine for breakfast, lunch and dinner. That Ackee tho… I could eat that every day… I definitely plan to come back and stay…

Great little place 5 mins walk from Doctor Cave Beach. Lovely pool + pool bar. Simple good food at the restaurant, Clean simple room, shower in bath. Free parking. All round a good value for money choice.

I’m a traveling fitness instructor with FitBodies, and this was my third time at the Jewel Grande. There is a reason I keep coming back!! The food is amazing. The views are stunning. The locations to teach yoga classes in are second-to-none! The accommodations/facility are constantly being monitored & upgraded (ie: repairing from the last big storm - a lot of work but there is almost zero service disruptions - very impressive!!) But mostly: The staff are like family. 😊 This year I took my husband and three kids, and not only did they enjoy the all-inclusive experience, but they felt like belonged there. My 11-year old son couldn’t get enough of his time with the water-sport guys on the beach: Dean, ‘CT’, Claude… he couldn’t wait to get up each day and hang with them. Our two teen daughters could walk around 💯 unafraid because not only is the resort completely safe: but it feels like you’ve got a dozen family members watching out for them at any given time! I had a birthday while there and not only did I get a song & a piece of amazing cake, but all that day & the next staff asked how my day had been. :) Special shout-outs to Kevin in recreation, Orlando at orchids, Aubrey at waves, Gary at the lobby bar (my son got his epic vacation nickname from him), Krisaine at LeBouchon, Kimberly from the spa for an epic massage, Shadae at Moonstone, and all the front desk staff and servers on the beach and in the restaurants & workers at the spa… … I could honestly just name names the whole review - no one the entire week made us feel like a nuisance, a hassle or ‘too much’… which is amazing for a family of 5. Definitely visit the Jewel Grande with your family - you won’t regret it. We can’t wait to go back and hang with our friends again as soon as possible!

We rented the banquet hall for our mothers 80th birthday. From beginning to end EVERYTHING was superb. The event manager Marsha was friendly, easy to communicate with and extremely responsive to all our needs she helped with every detail although we were planning the event from overseas! We continued to be be thrilled when we arrived! The space was beautiful and set up was seamless! The food was excellent we received multiple compliments regarding how good the food was from both our foreigner and local guests. Janet and Shane were wonderful! Top notch crew all around thank you Marsha and team for making the evening so special. I highly recommend!!!

We took a family and friend vacation in August 2024 - thirteen people, 6 adults and 7 children ranging from 5 yrs old to 11 yrs old. We stayed in the Rose Villas, and we loved how spacious they were. It was well-kept, extremely clean, and the perfect space for our large group. However, and this was definitely an issue for us in August, it's important to note that there is NO AC in any of the common spaces. There is AC in the bedrooms, but this was a big disappointment for us. We had booked a villa thinking that we could all spend time together after dinner, but with it being so hot, it was impossible to take advantage of the big, beautiful spaces that we did have. It was just too hot. There were also no air conditioned restaurants open that week that we were there. I understand it's the Caribbean, but having traveled to many islands you usually do have the option of at least one indoor restaurant. This was not the case here. Aside from that, we had a wonderful time. Our villa staff were absolutely the BEST we could have had. Ms. Joy (chef), Mr. Cassell (butler), Ms. Olive (housekeeper), and Kemar (pool attendant) did everything they could to make our trip absolutely amazing. Our kids loved the fresh coconuts that Kemar brought them every day, and my kids (who are very picky eaters) are still talking about Ms. Joy's food two months later and how much they loved it. Ms. Joy made us everything we asked for, although most days we asked her to make what she thought was best. We were surprised with some amazing Jamaican food and crazy amazing desserts that she made from scratch every day. I was especially touched because I mentioned to her that I always ate fried plantains growing up, and she made sure they were on the table at every dinner. Mr. Cassell's rum punches were fantastic, and Ms. Olive made sure that our rooms were spotless and that we had everything that we needed. Amazing! We were so sad to say goodbye to all of them. The resort itself is beautiful. We loved having golf carts to get to and from the main resort, and they provided bikes for the kids as well which was amazing. We spent most of our time at the Eclipse pool, which was absolutely beautiful. Some of the staff deserve special thanks, especially Toni Ann...”Toni, Toni, Toni!” She was absolutely incredible. Overall, it was a fantastic vacation. If you're looking for a typical all-inclusive, this is not the way to go as there was no true AI option available. However, if you're looking for a beautiful resort with very friendly people and a laid-back atmosphere, then this is the place for you.

La experiencia ha sido maravillosa! Vinimos por la boda de unas amistades y fue una decision muy acertada!!! Jamaica es un sueño hecho realidad!! La comida super sabrosa!! El hotel es un lugar amplio en El que todas Las personas de todas Las edades van encontrar algo que disfrutar!! Hay un Parque acuatico muy recomendable Para adolescentes y niños!! Las habitaciones estan equipadas con todo lo necesario para que los huspedes esten comodos y El cambio de toallas y la limpieza ha sido todos Los dias!! Los bares tienen ofertas variadas y deliciosas de cocteleria!! La animacion ha sido espectacular destacando El espectaculo de circo y a la persona aue hizo que nuestras vacaciones fueran aun mas especiales de lo que se puede soñar El señor Clinton Snow quien con su carisma y brillante personalidad se encargo de que disfrutaramos del Baile y de Los shows!! Sin dudas un plus Para este hotel y alguien por quien regresaremos una vez mas!!

My wife and I just returned from another amazing trip to Sandals MoBay. We stayed December 20th thru the 27th. This was our 4th Christmas in a row and it did not disappoint. The weather was a little rainier than previous years but the stay was still great. Our butlers Stevan & Marvin made sure our every need was met before we even asked. They are an amazing team and we always look forward to seeing them each trip. While there were a few faces missing and several on vacation, it was great to see the many amazing team members that make MoBay our home away from home. The staff did an amazing job decorating the entire resort with holiday lights and decorations and we joined in the fun by decorating our balcony. Some individuals complain about the age of the property however we feel they have done an excellent job over the past 10 years remodeling all of the rooms and restaurants. We can’t say enough about the staff and how they make this a 5-Star Resort. From Rayon and Ramario, our favorite bartenders at the main bar to Dane and his incredible rainbow shots at night at the piano bar. Joel and his team at Soy are truly amazing and the sushi is one of our favorites. Butches remains a great experience however we did miss seeing Horace there but later found he had been moved to Tokyo Joes. Our thanks to Chris and his entire leadership team to include Anna Kay, Chris Grant and Duncan. You and your team are why we consider MoBay part of our family and our home away from home. We can’t wait to see you guys on our next trip.