Hotel Dengan Breakfast di Melaka, Malaysia

I stayed at Swiss-Garden Hotel Melaka and overall the experience was quite disappointing. The minibar fridge in the room was empty and not functioning properly. The bathroom drainage was clogged, causing the water to drain very slowly and leading to flooding during showers. As a Muslim guest, I was also disappointed that there was no Qibla direction provided in the room, which is something even other hotels such as Grand Hyatt Kuala Lumpur offer. The corridor outside the room was quite noisy, which affected our comfort. The elevators were extremely slow and required a very long waiting time. Parking was another major issue as it was often full, making it very inconvenient for guests. The children’s swimming pool is shared with guests from the adjacent building, making it overcrowded and uncomfortable, with too many people and mixed behavior. It would be better if the hotel did not share the pool facilities. Breakfast was not bad, however the selection for children was very limited, with only cereal available. Overall, the hotel has potential, but several areas need serious improvement to ensure a more comfortable stay for families and Muslim guests.

A quiet hotel, away from town. Restful. I enjoyed the showervery much and had a good bath. But.. The toilet bad odour (especially from toilet bowl) is true as per reviews posted by many customers. I hope hotel can do something to get rid of the bad odour from the sewage. The air-conditioning sound is very loud is true as per reviews by many customers. Light sleepers may be affected.

Hotel is conveniently located, walking distance, around 15 mins to Jonker Street. 500m from Restoran Tong Sheng.  All concierge staff are very friendly. More so than front desk.  The female toilet at lobby smells and there is no grills covering the gap on the floor in the female toilet cubicle. One of my feet landed in the gap.  I requested for quiet rooms but were given rooms on level 12, not only same level as Premier lounge but opp the activity rooms which were very noisy. The entrance door from lounge to the rooms were sometimes left open instead of closed (key tap access).  On one of the mornings Sun, the breakfast queue was extremely long. First time encountering this in my travels. Managed to get in for breakfast on 2nd day ..some of the cutleries were not clean.

The hotel is located in the middle of Melaka, but there are not many activities nearby. There is a river cruise within walking distance, but I didn’t try it. We only used the water taxi, which was cheaper, to travel from Jonker Walk back to the hotel. The food selection is limited—just enough to fill your stomach, but not much variety. I was quite disappointed with the coffee machine; the coffee is too light, and even the Americano is not strong. The lift is annoying, as the waiting time is very long when going up or down. and the sticker make it confusing to search for number,and screen didn't show which floor when lift stop. need to upgrade or do something ,the lift waiting time is very poor. The lifts are frequently full. At times, we opted to use the stairs due to long waiting times; however, the stairwell is dull and gives an uncomfortable feeling. My kids loved the pool, but it needs maintenance. I noticed some broken tiles, which could potentially cause injuries to children. The room is just nice. I booked a studio suite, and the toilet has transparent glass. In our room, the glass was blurry, but you can still see shadows. I asked the receptionist about the Premier room, and they mentioned that it is not even blurry—it is fully see-through. I think the hotel should consider installing a curtain or proper covering for the bathroom, as this can be quite inconvenient when traveling with family.

Stay here with my friend because she got into an accident and she doesn't have a place to stay especially with her injuries. I paid like RM134 per night and I stayed there for 2 nights in a row. It's definitely a very comfortable stay, complete amenities, respectful front desk tho a bit too slow like they took more than 10 minutes just to process online booking. The price reflected the place. Very close to MITC Mydin and there's also Watson nearby along with other shops like Secret Recipe, Bakers Cottage, Ayam Gepuk, Zus Coffee. Amenities are amazing, complete toiletries (soap, bath gel, shampoo, conditioner, shower cap, bath towels, small towels, toilet paper etc I can't even remember what else) They also prepared plastic bag. The room is very big, lots of space for prayers. Got a vanity table along with huge mirrors. There was 2 mineral bottles with a kettle, cups, spoons, an instant noodle cup, instant coffee and milk tea. The air conditioning and tv works as well even tho the tv only shows some basic channels. They also got room service for meals but as expected with quite an expensive price. Also got a huge window with city view.

This was my second time staying at the Imperial Heritage hotel seem there’s a changed in policy. My previous stayed there provided toothbrushes already intact in the bathroom and this time have to inform them to bring it to the room but nothing was done despite calling them two times till i buy it myself. Tomorrow’s my checking out day when i came back to the room and surprise the door was unable to open. I went down to the reception to get someone to unlock the door and yet same thing happened waited for the maintenance people to turned up so long 😩 go down again to the reception desk about the service 😬

I’ve stayed at The Pines Hotel twice already. Overall, the location is very good and convenient, with easy parking which I really like. However, in terms of cleanliness, it was just okay — not very good, but still acceptable. Unfortunately, during both visits I faced the same issue where the room access card couldn’t be used properly, which was quite inconvenient. Hopefully this can be improved in the future.

Always be my first choice when I visit to Malacca, very helpful staff and good location, multi level car park is provided, room is clean and air conditioner is working well, many food stall are around the walking distance. will come back again if I visit Malacca again, thank you for the good hospitality.

Quite clean if you compare to other similar standard hotels in the area, booked it at a cheap rate so cannot complain much for the price paid… Soap is somehow 3-in-1… Wifi was good when I checked in, but got pretty bad when i returned from dinner… not sure what happened… lazy to go down to the reception so just slept early Overall, it was alright. Location was amazing tho, 10 mins to the nearest mall, heng chicken rice balls across the street :)

Overall stay was okay. Room felt a bit compact but still comfortable. Nice queen bed with very comfortable pillows. Toilet and shower work well. As for breakfast, choices are limited but still good enough to have a wonderful experience to start my day. The only issue was the parking is located at Hatten Hotel as Estadia does not have spaces for parking. Felt a bit troublesome there. Parked at public parking near the shop rows and took own risk.