Hotel berhampiran ИНСТРА ООД / INSTRA LTD., Sofia

Upon arrival at the reception we had problems with the prepayment; It was not possible to pay the price without the prepayment already provided, after about 30 minutes it was possible in cash, not the preferred card payment; the employee justified this with a new computer system. The room was not air conditioned upon arrival and was quite warm; the shower does not drain normally and quickly fills up to the brim; The beds are a kind of box spring bed: for me (about 85 kg) the mattress was not comfortable. There was only few toilet paper upon arrival, so I called the reception after it was finished, but after about an hour nothing was delivered - not to be expected for a 4 star hotel! The bathroom fan is a bit noisier than I expected and should usually auto stop after a while (although it was connected to the lamp, it usually happens). The thick curtains easily detach from the suspension when closing, and the small room fridge is much too loud (noticeable at night). When exactly is breakfast should be in the folder (I didn't see it at first glance) I liked the breakfast, the orange juice could be freshly squeezed, there should be milk (and lactose free) next to the muesli, and there should also be gluten free bread, but overall good quality of the products; we didn't try the restaurant for dinner due to the high prices. fitness room: Directly the first machine on the left (for legs) doesn't work and it hasn't changed during the week's stay, although we complained, the note with this information had fallen under the bench, so not visible; but otherwise the hall is in good condition The pool is small and during the stay they closed it, it was soon announced that the pool heating would be repaired: heating at 35 degrees outside air temperature? Incomprehensible! I tried to speak to the manager but he didn't seem interested. After we asked for a discount because the pool wasn't working, at least they took away the note the next day. All in all, this hotel did not overwhelm us and we will not visit it again: high standards and beautiful pictures, but unfortunately no coverage in reality.

3 night in aparthotel for leisure. Room very nice, housekeepinh every day take off gabgage and refill everything for bathroom, maybe it wpuld be nice to clean windows propperly and below bed, but for this price is very good. Little bit outside city centre, but around is also enough to see/view. Taxi from aparthotel to city center approx 4-5-6€. Ms. Irina (I hope I wrote her name good, is great!

I loved the vibe of the hotel & the amenities, especially the pool & sauna. I went on a brief business trip and enjoyed that the hotel had everything I needed for a comfortable stay. My room was super clean and spacious, yet had a cosy vibe. You can see that the hotel recently got renovated. :) The staff was also really attentive and friendly. Will gladly be back :)

Avrei voluto dare un punteggio in più ma certe cose vanno dette. L’hotel si trova in una zona confortevole per gli spostamenti, vicino c’è una fermata metro che collega l’aeroporto. Si può raggiungere il centro città anche a piedi distanza dieci minuti circa. Le camere sono sufficientemente pulite, il letto comodo anche se il matrimoniale è diviso in due letti francesi attaccati. Il neo è la colazione. Un menu prettamente di pietanze all’americana. Nella lista solo due cornetti farciti con crema fredda banane e panna montata. Inoltre la colazione viene servita nel bar accanto aperto al pubblico quindi in sostanza l’hotel non possiede una sala colazione. Per il resto lo consiglio per un buon rapporto qualità/ prezzo.

Bons points: - Le personnel parle anglais et est accueillant. - Literie confortable. - Possibilité de laisser nos bagages à l’hôtel après le Check-out. - Emplacement sécurisé. - Se trouvé à proximité du centre. Mauvais points: - Nous avons eu la mauvaise surprise de retrouver un cafard mort dans la chambre lors de notre séjour. - Salle de bain très petite et pas pratique. De plus, elle était remplie d’humidité et nous n’avions pas de savon à notre disposition. - La moisissure était omniprésente sur le plancher et les murs. - Chambre bruyante (passage des avions). - Prises de courant très hautes et difficiles d’accès. - Beaucoup d’araignées au plafond. En résumé, les points négatifs ont malheureusement primes sur les points positifs ce qui justifie notre note de 2/5.

Sveta Sofia is a traditional hotel in a quiet pedestrianised street in the city centre. All staff are very friendly, courteous and helpful. The receptionists speak excellent English. Rooms are big and include a settee and coffee table as well as fridge and coffee making facilities. There is constant hot water and great water pressure. The hotel is very clean,including the breakfast room. Rooms are cleaned every day, towels and sheets are spotless. Its true there is no bar or outside space but it is so near lovely roadside cafes you really dont miss out. The breakfast is varied and plenty of it - self service but you can get an espresso made by the restaurant manager. Because the hotel is in a pedestrionised street, there is zero traffic noise. In fact there is very little noise as the bars are not in this street. It also feels safe here which I think is important. I highly recommend Sveta Sofia if you are thinking about visiting this lovely city.

This is a great new hostel concept for Sofia and Bulgaria. Its nice to have a fully enclosed bed (with curtain) which add to privacy, when sharing a room (dorm) with 4 other travellers Furthermore there are several lighting options within the actual bed area full and dime lightening, However, I was allocated a top bed in the dorm, I did find it hard at first to get in and out. Perhaps I am just too old for the hostel concept! - No seriously, it was very good for a hostel. The room was air-conditioned and seemed to work well. Great exchange with fellow travellers in my room, the benefits of staying in a hostel. Our external bathroom, was directly opposite with several showers and toilets. However, one facility was out of order. There are two different kitchens on different levels. I checked in at the allocated time - at first there seemed to be some problem with the reservation. I had prepaid my reservation, though Trip.com, but the vast majority of travellers use hostelworld.com, which only require a deposit, with the remaining payment given at the hostel. This created some confusion at check-inn. The hostel is very close to the main railway and bus station (10 min walk). However, this hostel is quite far from the main tourism zones and sights of Sofia, which is about 45 to 50 walk. However, there a several trams & buses to get you there - maybe little a bit confusing for first time Sofia traveller. Overall, I highly recommend this hostel.

It was an amazing accommodation for me. I came Sofia by train and the hotel is very close to the Sofia Railway Station & Bus Terminal and it took a 3-5 min to arrive with a big luggage. 9 a.m. was an early time for an check-in but the staff helped me about an early check-in and im so thankfull for it. The room was so clean and well organized. I shared the same room with my parents and there was an extra bed for me (it was comfortable) and still there was an enough space to move. The AC was a little bit old but it was working nicely, Internet connection was good and I was able to use it without interruption. The bathroom was clean. There was a lot of options in the breakfast room. I ate a lot actually and everything was so tasty! Kitchen’ door was open when i was in the breakfast area and it looked so clean to me so i never felt anxious while eating. The chef (i think her name was Sofia sorry if im wrong) was so smiley and the coffee machine wasn’t working for a reason when i was there and i asked for help, she quickly fixed the machine without me having to ask a second time. I asked to many question about the hotel, public transportation, markets etc. to the lobby staff and they answered nicely without getting tired. Hotel’ location is not the best for a trip to the Sofia Center. But at least it’s close to the Lions’ Bridge and local markets. It was a wonderfull experiance for me and I enjoyed. Probably I will prefer this hotel again when I come to Sofia.