Ulasan Ramada by Wyndham Sofia City Center

The central air conditioning was broken, and so was the door lock. The owner gave us a fan, but it was absolutely useless in the scorching summer heat. When we tried to check out early, the owner wouldn't allow it. It was truly awful.

The hotel's air conditioning system is currently under maintenance, and the guest rooms have no AC. I spoke to the front desk multiple times, but they couldn't resolve the issue. My stay was not pleasant.

The Hotel Location is very central, the service is very good, and a lovely breakfast.

Its nice. Sauna, spa, and swimmi g paul

📍 Location & Pricing • Location: Sofia, Bulgaria. Strategically located near the main transport hubs. • The metro station (coming from the airport) is very close.  • Tram stops are on the corner, and the main bus/train station is just a couple of blocks away.  • The city center is about 1.5 km away.  • Price Range: 79€/d. 🛏️ The Room Experience • Room Type: Twin room on the 11th floor.  • Size & Cleanliness: Adequate size and clean.  • Bed: 110cm firm mattress, reported to be very comfortable, with two soft pillows.  • Amenities: Flat-screen TV, coffee maker, fridge, and hairdryer included.  • Drawbacks: No major issues mentioned. 🚽 Bathroom Details • Cleanliness & Setup: The bathroom was clean.  • Shower/Bath: High and slippery bathtub. Water pressure was very good.  • Products & Towels: Basic amenities were provided. Some towels showed signs of wear with frayed edges.  🍳 Food & Beverage • Included: Yes, breakfast was included.  • Variety & Quality: A very complete breakfast buffet, offering both hot and cold, sweet and savory options, including some local specialties.  • Negative Point: The only drawback was the juice, which tasted artificial, like a powdered mix.  🏊 Common Areas & Facilities • Facilities: The hotel features a spa, sauna, indoor pool, a restaurant, a cocktail bar, and a casino.  👨💼 Service Evaluation • Reception: Morning staff was serious. Evening staff seemed bothered by questions regarding the spa.  • Cocktail Bar: Staff here was very kind and friendly.  • Spa Staff: Described as serious, speaking only the bare minimum of words.  • Daily Housekeeping: Room cleaning was minimal; they only straightened the duvet, leaving the pillows as they were. Coffee and tea amenities were not replenished.  🚗 Transport & Access • Public Transport: Excellent connection. Very close to the metro line from the airport, with tram stops nearby and the main stations within walking distance.  🔐 Security • Access Control: Access is managed via a key card.  • Safe: There is no safe deposit box in the room.  Final Verdict: ✔ Top Strength: The super comfortable bed combined with the excellent location near major transport links (metro, bus, train). ❌ Main Drawback: The service was inconsistent, particularly the minimal housekeeping (no coffee/tea refill) and the unenthusiastic staff at reception and the spa.

So I don’t usually leave reviews but this place deserves one. TERRIBLE, my room looked like the 1980’s were back, the A/C didn’t work, they told me it’s switch over time from winter to summer and it’ll be down for a few weeks, BS, no complimentary coffee, everything was a charge… OH.. and the reception..DENIS, very rude. , he needs to find a different line of work

So good and clean hotel, the room was great and has a beautiful view.

The personnel is fantastic (mostly all of them) specially if they try to help you.  The room is average/medium due they give you a non renovated, non climatized room and a non screen shower in the bathroom so when you take a shower everything is a mess. Nice ambience in the hotel (reception area) and good in general (because of the offer I got from Trip, 41€)  300 mts from the central railway station and very quick check in.

The room was very average and dated. I requested a king-size bed but got a twin room instead. The outdoor tram noise was too loud, and the room wasn't cleaned promptly. It wasn't cleaned for two nights.

Honestly its a mediocre dated hotel that needs massive renovation and upskilling of staff. The corridors are pretty poor condition everything stinks of cigarette and death and the staff barely speak any english l. For a casino hotel absolutely unacceptable. The ONLY GOOD THING about it is the spa that of course is outsourced to another provider thankful. Overall 1. Replace Management 2. Upskill staff 3. Renovate the hotel 4. Do some promo

Majur failiur no air conditioner Bad smell in the room We run away

Another one-night stay at this hotel. The wellness facilities especially stood out...!

It's an older hotel with somewhat dated facilities. There's a casino on-site where you can exchange local currency using your passport. The breakfast selection was rather average. It's very close to the Lion Bridge, and about a 30-minute walk to the cathedral.

Located in the old town, the rooms are a bit dated. However, the breakfast was decent, and the price was reasonable. Overall, it offers pretty good value for money.