Ratxó Retreat Hotel, Member of Meliá Collection

Absolutely perfect. Stunning location. The staff were so friendly and made us feel very special. The room was very nice with a HUGE bed. The food was tremendous. We will definitely be back, but hopefully we’ll be able to stay longer next time. Thank you to the team for a wonderful stay!

A wonderful setting for this beautiful hotel, in an isolated location away from the crowd. We loved the junior suite, and the friendly atmosphere from the staff. The room lacked some light. Good restaurant, well needed as others are far out.

We have just returned home to relentless rain and grey skies in the UK and are longing to go back to this wonderful hotel! From the moment we arrived to the warmest of welcomes and left to the kindest of goodbyes, we had a perfect time. The location is beautiful - nestled in a wooded valley surrounded by mountains - and the historic finca has been converted with grace and sensitivity. The whole environment is full of light, space, tranquillity and a tangible connection to nature; we sat for hours by the pool simply enjoying the azure blue skies and the stunning scenery. The room was lovely, with a really comfortable bed, and all the amenities very good. Food was delicious. It was a delightful place in which to unwind, relax and recharge. Most of all, it was a place where every single member of staff we met - from reception to housekeeping to restaurant to spa - was absolutely charming, helpful and efficient. We loved meeting everyone and witnessing how the guests were cared for with warm-hearted dedication. Bravo to Nicolas and his entire team! You have all created something magical! We look forward to spending time with you again...

This is not our "normal" type of hotel choice...we were aware it is "isolated" and it really is. Nowhere within any sensible strolling distance, a car/taxi takes around fifteen/twenty minutes to get there from Puigpunyet and it is not a relaxing drive. Yet the hotel is excellent, beautifully situated, wonderful renovations (the hotel re-opened in Sept' 2023) and some marvellous staff. We booked for three nights which was a great choice, any longer may have been too much for us. So the detail - reception, we were a little disappointed as to why the receptionist prioritised phone calls rather than focussing on getting us to our room (it was late and we were tired...a welcome drink may have helped!). The room itself (junior suite) was gorgeous but dark, even in the middle of the day, the terrace never got any sun at any point. If we had arrived earlier we would have asked to change but the hotel should gave offered this anyway. Those were the negatives, the positives are numerous, all restaurant/bar/cleaning staff were superb, breakfast is excellent, indeed all food is good, some dishes very good. Just one point, as you are there with no alternative eating options it would have been nice if the menu/specials had changed during our stay. But regardless the food on offer was of a high standard. The prices are really fair, 8 euro for a very good cocktail, 5 euro for a large beer being two examples. The swimming pool is lovely and there is always a sun bed available. As a different type of holiday venue for us it was well worth trying this hotel, would we encourage you to try it? Most definitely.

Beautiful retreat set in the mountains outside palma…quiet and serene. Breakfast had a great selection and dinner was delicious. Excellent service from a kind, dedicated staff team. Thank you all for a wonderful stay. Would advise hiring a car if staying for longer than a couple of days if you want to discover the area.

This hotel is wonderful; my daughter summed up our days as tranquil. The staff are friendly and helpful to a fault and the facilities just perfect. Claudia in the Spa is a master and I cannot thank her enough for such a perfect introduction to massage. Thank you all

The hotel, room, area, food and staff were all excellent. We stayed at Ratxo for 4 days after our wedding and we loved it. Everything was fantastic, the food was amazing, the staff were on top of anything we needed. Would highly recommend and would like to thank Alfredo and Jullius for looking after us so well!

Lovely relaxing place to stay, exceptional service, nothing too much trouble, beautiful location, very peaceful. Food was fantastic. Went by myself and felt very comfortable, and would definitely go back. Yoga in the morning was amazing and the breakfast was incredibly high quality.

What a disaster Monday Lunchtime piealla dropped on floor Relax look forward to evening meal Watched 8 to 10 ten get up having waited 1 hour for main course food when arrived cold and un edible WHER WERE MANAGEMENT poor front of house apologise.Head Chef kept sending food out. MINE came from a cancelled table get Balls and cook to order.Total disaster 🙃