Cari Hotel 4-Star di Brussels

Moxy is great as always. The vibe of the hotel is fun. It was world cup season, so there was soccer screening. The lobby is always vibrant. Usual amenities like water and kettle aren’t available, but you can get it from the lobby/cafe area. We didn’t mind that since the space to hangout downstairs is cooler. Room was comfortable. Gym looked great, although I didn’t manage to use it. Walking distance to metro and great food options around. But what stand out most at Moxy is their service crew. Warm and kind, making the stay fantastic.

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

Great Hotel, great location and was overall a great stay. We checked in straight after leaving Tomorrowland camping and even though it was one of the Tomorrowland Hotels, our rooms were ready when we arrived and no hassles. Would recommend and definately stay again.

A wonderful hotel right next to the Botanical Gardens. Quiet rooms. Sadly, however, the doors are quite thin and have a gap at the bottom, so you can hear everything that is happening outside of your room and also can hear everything that’s happening inside the rooms when you are in the hallway. Besides, the bathroom door is incredibly thin and the bathrooms are very echoey, so travelling not solo might introduce some awkwardness if you are one of the people with shy bladders. Other than that, everything was great. Clean, friendly, top service.

Bed sheet got some black dust. No toothbrush and shaver amenities. Called housekeeping and they said out of stock and will look and deliver to room if available. What kind of reply is this especially from a brand like Pullmen.

I really feel good and love staying at Novotel Grand Place,Brussels. Belgium was the first stop on my trip this time. The warm welcome from the Novotel staff made me feel safe and happy. The room was clean and comfortable—though not very big for the four of us, it was still spacious and well-arranged, with the added bonus of a bathtub. Breakfast was great, and I was pleasantly surprised to find a ‘Halal Food’ section, which made it easier for us as Muslims to enjoy the meal. A recommended hotel—I would definitely stay here again in the future.

Easy check-in n out. Reception counter n residence located separately. Same row though. The lobby closes at 11pm. A water dispenser n coffee kiosk available complementary for guests. Need to exit residential block n enter lobby block if were to refill or drink coffee or any admin issues. Laundry room is located at basement. Free usage but need to bring own detergent. Great location coz the Brussels Luxembourg train station bus stops are just opposite the hotel. Some eateries n bars just next n across the hotel. A mini mart is just opposite the bus stop. Spacious and clean room. Comfortable. No toothpaste n toothpaste or indoor slippers provided. But shower cap, shoe shine n mini sewing kit provided. No hair conditioner is provided. A kitchenette with a new set of cleaning materials provided.. Equipped with complete utensils. AC is centralised. Rather stuffy n warm at times. A cute little balcony. No house keeping for short stays. Requested for new towels at the reception counter but did not receive any. Very very very expensive hotel as we booked during BTS concert period!!! Had a good stay but beyond the price charged

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

Facilities are old with smell in room and hall. Fitness is public one full of people and air quality is bad. Room bathroom is very small and lounge opening hours are short 16:00 to 20:00 and beverages and alcohol options are limited. Food in lounge is also very simple. Breakfast is quite good comparing to other services.

This was by far the worst hotel experience we've ever had. The hotel has no reception and, to this moment, has not provided any check-in instructions. We arrived in the evening around 8pm, after an international flight, with our 3-year-old child—only to find ourselves locked out, unable to access the building. No instructions had been sent whatsoever. Thankfully, some other hotel guests happened to arrive and kindly let us into the hallway. We tried calling the emergency number provided, but it only offered an automated message saying replies would take up to 24 hours—by which time we would already have left. We couldn’t access our room key until another guest, using her own instructions and code, managed to open the key safe and retrieve our key for us. Absolute nightmare. The room itself was ok—equipped with a fridge, some basic glassware, and a small TV. However, there was no coffee provided, so we had to purchase our own. Only two small bath towels were provided.