Cari Hotel 4-Star di Pingyao

Receptionist were polite, friendly, helpful & thoughtful. They took initiative to giving us suggestions on 'primary' attractions and recommending us localized dishes, stalls and restaurants, which turned out to be very good. They also arranged to pick us up from the entrance (normal car cannot enter Pingyao Gucheng) and send us to Pingyao Gucheng station (high-speed train station) on our last day - both for free. They helped arrange a private car to take us to the places we wanted to visit (Wang Jia Da Yan & Mianshan) - we had to pay, of course. On check-out day, the receptionist gave us a surprise by gifting us a small bottle of localized vinegar which added on to our pleasant stay. In our travel experiences in more than 10 countries (& many hotels), the receptionist from this hotel was 1 of the best. Room was clean and no cigarette smell inside the room and within hotel premises. Towels were clean and smelled fresh. One small issue was that the water pressure from the hand-held shower head was weak. But the water pressure from rain-shower head was still acceptable. The hotel interior was very ancient-like which was very pretty and met what we expected. No disappointment. Hotel location was very good. A few footsteps away from bustling streets. The bustling streets were full of variety of shops -- restaurants, souvenirs, snacks, attractions, and many more. There was no vegetarian restaurant inside Pingyao Gucheng, however, you could easily ask the restaurant staff to cook vegetarian meal for you -- just need a bit of explaining what you want to exclude from your meal, it's quite easy.

Hands down our favorite hotel experience in all of China - beautiful property and fantastic customer service. The hotel is beautiful with two picturesque traditional courtyards, while the rooms are modern, well equipped and sparkling clean. The hotel is in a great location and only a very short walk away from all the main attractions. Because the hotel doesn't directly face a big street, it's also very quiet all day and night which is a big plus! Our favorite was the incredible customer service, once again the best we've experienced in China. The staff was extremely helpful in picking us up and dropping us off at the train station. Throughout our stay, everyone was extremely kind, patient, and helpful in providing us with information and making our stay ever more comfortable. Also super responsive to our Wechat messages. An added bonus is that the hotel provided us with a free upgrade to a bigger room type, as well as a free breakfast. We ended up staying one night longer than planned because we liked this hotel and Pingyao so much! We will come back here on our next visit to Pingyao.

We had a wonderful stay at this hotel. The staff were extremely friendly and welcoming, the room was very clean and comfortable, and the location was perfect. Everything was well organised and made my stay relaxing and enjoyable. I would definitely stay here again and highly recommend it to others. The pickup service from the train station was an excellent addition and they have excellent translation services.

Very clean and spacious room. The hosts were very helpful and super friendly. We enjoyed our stay a lot and felt very comfortable at the hotel. We were even provided with some fruits at our arrival and some snacks for our journey on the day we left. It was also possible to wash our clothes. Overall, we really enjoyed our stay in Pingyao at Delian Homestay.

We had such a lovely stay here and truly felt welcomed from the moment we arrived. The hotel is owned by a husband and wife, the husband kindly picked us up from the train station and later dropped us back, which made our travel so much easier and stress-free. The wife checked us in warmly and looked after us throughout our stay, always making sure we were comfortable. Her English was very good, and she gave us fantastic recommendations. The homemade breakfast she prepared for us the next morning was such a thoughtful touch and made us feel like guests in their home rather than just customers at a hotel. Their kindness and genuine hospitality really stood out. The room was modern and very clean, and the hotel itself is so picturesque! Staying here made our experience in Pingyao incredibly memorable. We’re very grateful for how well they looked after us and would highly recommend this hotel to anyone visiting the area!

這次入住體驗特別驚喜，酒店位置絕佳，距古城入口步行兩百米不到。在酒店的頂樓露台就可以看到古城城牆與古閣樓，視野開闊，晴天坐在露台吹風賞古建築，氛圍感十足，拍照特別出片。 店內裝修簡約雅緻，走廊整潔乾淨，客房設施貼心。玻璃隔斷的乾濕分離衞浴質感很好，房間配有青瓷茶具。 關鍵隔音非常好，聽不到任何嘈雜音，衞生把控到位，各處都乾淨整潔，配套設施齊全。前台熱情温和，有需求響應及時。 既能感受古城古韻，又能享受舒適現代住宿，性價比很高，來這邊遊玩強烈推薦，下次還會選擇入住！ （全文192字）

5-Star Review for Tingbo Hotel I recently stayed at Tingbo Hotel and had an absolutely exceptional experience that deserves a full 5-star rating. From start to finish, every detail was carefully crafted, making my trip comfortable, memorable, and deeply culturally enriching. The hotel’s facilities blend elegant new Chinese design with modern convenience perfectly. Rooms are spacious, quiet, and equipped with smart room controls, high-speed Wi-Fi, comfortable bedding, and sleek, well-appointed bathrooms. The hotel also offers a well-maintained gym, a 24-hour self-service laundry room, and elegant public spaces ideal for relaxation and photos. Cleanliness is impeccable throughout the property. Rooms are spotless, with fresh linens, sanitized surfaces, and tidy layouts that create a welcoming and hygienic environment. Housekeeping is efficient and thoughtful, ensuring a consistently pleasant stay. Service is warm, professional, and attentive. The front desk team is friendly and efficient, providing useful local travel tips and prompt assistance with any requests. Staff go out of their way to make guests feel valued, with thoughtful touches that enhance the overall experience. A true highlight is the hotel’s complimentary Shanxi merchant costume rental service. The traditional outfits are well-made and authentic, perfect for capturing beautiful photos in the ancient city. This unique cultural experience deepened my connection to local history and made my trip unforgettable. In summary, Tingbo Hotel excels in facilities, cleanliness, service, and cultural experience. I highly recommend it to anyone visiting the area and will definitely return on my next trip.

Dream come true !!! The hotel itself is a picture to take and keep. Xiao Sun was very welcoming and attentive - giving us some useful information on the local sights. The room itself was lovely, comfortable and quiet - we still remember how comfortable the bed was (writing this about 2 weeks later). The common area (terrace) was a great relaxing area where we met other guests. The airco (needed!!!) worked perfectly and the facilities were top of the bill! In short: this is THE place you want, look no further.

location is perfect. Hotel is located in a beautiful building. Room was ok. Please note that the beds are really hard, especially for European people. I knew we had original kan beds, and expected them to be hard, but they were really really hard. Our kids were to tired and we let them sleep out a bit, so we skipped breakfast which was until 09:30. People worlking at hotel could be a bit more helpfull. The hotel itself is bigger then expected. If you go for teh scenic adventure, you can choose to stay here as the location is perfect. You also only need to walk like 20 meters max from the drop off point where no shuttle busses are allowed.

Fantastic stay. Staff provided impeccable service and advice. The tour suggestions were on point and proactive (e.g. informing us that light showers were forecasted and they had readied umbrellas if we needed them). Most of the staff was fluent in English. Rooms were clean and nicely appointed. Smart use of the different courtyards meant that rooms are very private and that, overall, it was very calm and serene. The property is located centrally near one of the major intersections within the old centre and most points of interests can be reached on foot in 20-30 min. If you are travelling with heavier luggage, then the hotel provides transport against an additional charge. The cost (150 RMB per way from/to the high speed train station) is well worth the money as you get dropped off just outside the pedestrian area (but within the city walls) a few hundred meters from the hotel and staff arranges for the luggage to be brought to the hotel. Taxis can’t drive that far into the old city.