Cari Hotel 5-Star di Venice

We stayed in the hotel for my anniversary. The location and the room were just perfect. You feel like living in a refurbished in a modern way, but historic museum. I would say the pricing was above the level for the hotel, but as I understand that was an overall problem for Venice these days due to biennale. The breakfast was nice and well served. We especially liked sitting in the little inner garden and drinking tea. A little escape in the crowded ancient city.

The room’s location is excellent, and the cleanliness is impeccable. The decor materials are high-end. The only issue is during breakfast—you need to be cautious as they mix included breakfast items with paid ones. If you’re not careful, you might order a paid item by mistake. They don’t explain this upfront. We complained, and we heard five other tourists from the US also complaining about unfair charges. Even though breakfast was included, who would know a large fruit platter costs extra while a small one doesn’t? When we raised this with the front desk, a slightly overweight young woman had a very poor attitude.

We had a great time staying here. The hotel is very close to the train station but not too far from all the main attractions. There are plenty of shops and restaurants nearby. The hotel is very nice and clean. Will definitely be back.

Everything was perfect from check-in to check-out with upgrade & free breakfast that Ms. Anna ensured to make it really enjoyable. The hotel located in quite area with short walk to the centre.

Magnifique Palazzo d’époque. Luxe, calme et volupté. Service exceptionnel ! Personnel sympathique, particulièrement disponible et à l’écoute des moindres besoins de sa clientèle. À recommander vivement.

An Unforgettable Venetian Experience at Baglioni Hotel Luna We had a wonderful 2 days and 1 night stay at Baglioni Hotel Luna, and it was truly a highlight of our time in Venice. From the moment we arrived, the hotel impressed us with its elegant Venetian charm, rich history, and impeccable service. The staff were warm, attentive, and genuinely welcoming, making us feel cared for throughout our short but memorable stay. Our room was beautifully appointed, combining classic Venetian style with modern comfort. It was comfortable, well maintained, and thoughtfully prepared—perfect for relaxing after exploring the city. The attention to detail and cleanliness were excellent. The hotel’s location is unbeatable, just steps away from St. Mark’s Square, making it incredibly convenient to explore Venice while still enjoying a sense of calm and refinement inside the hotel. Despite the brief stay, Baglioni Hotel Luna delivered a truly luxurious and authentic Venetian experience. Timeless elegance, exceptional hospitality, and a prime location make this hotel highly recommended. We would absolutely return on our next visit to Venice.

The hotel is beautiful and well-decorated, with an elegant blend of classic and modern styles. However, its location is a bit far from the main attractions. The highlight of the experience was undoubtedly the staff, who were extremely polite and attentive. Unfortunately, the Valentine’s Day dinner was a major disappointment. Despite having great potential to be a special night, it lacked planning and romance. There was no themed decoration, and the music selection was completely off, with Latin music playing instead of a romantic Italian soundtrack. The only saving grace of the evening was the menu—the food was simply delicious, and I am immensely grateful to the chef for that. Without his exceptional cuisine, the night would have been completely ruined. Another frustrating detail was the absence of live music, despite the presence of a piano in the hotel. Throughout the entire weekend, there was no performance, which was a shame, as small details like this could have made a big difference in the atmosphere. Overall, the hotel has its qualities, but the service feels more like a 4-star standard rather than a true 5-star experience.

完美的小島，完美的酒店！房間風景美極了，可以看見寬廣的大河及對面的聖馬可廣場。早餐很豐富，很美味，裏面的工作人員都樂於助人，非常親切，總是面帶微笑，我丟了兩次東西，工作人員都幫我找到了，非常感謝！！前台工作人員都很棒，特別是前台經理Elia（中文念起來像愛你呀，非常有意思）總是能細心周到的幫助解決所有麻煩，讓客人可以無後顧之憂的安心度假，非常感謝！！在這裏可以放鬆度假休閑，還可以在這裏舉辦浪漫的婚禮，真是棒極了，七星服務，七星體驗👍👍

火車站坐出租車（船）衹要5分鐘就抵達酒店碼頭，而公共碼頭也就在酒店門口，非常方便。這次的房間分到了頂樓帶露台的，據說是唯一一個，簡直是無與倫比的風景和享受，以前也來過威尼斯，但從沒想到可以這樣欣賞這個美麗城市的天際線。真希望下次來還能住到這個房間。酒店早餐廳也把我震驚到了，走上宏偉的樓梯穿過華麗的大廳，立刻讓人聯想到幾百年前那些整天在這裏宴請賓客的侯爵和夫人小姐們。相比環境早餐本身有些遜色，不過無所謂了，好吃的東西哪裡都有，這種環境可是不可多得。晚餐也全部在酒店享用，價格不貴，且味道比外麪的飯店好的多，我想在威尼斯找到一個尚可的餐廳可不是容易事，與其浪費時間還是推薦酒店用餐。

A bit disappointed with the hotel as our grandfather was hospitalised in taiwan. Everything is in mandarin and they only accept English memo. No refund for our hotel fees. Will reconsider this hotel next time