Cari Hotel 5-Star di Venice

This hotel has a private pier, making it very convenient for guests to arrive directly by water taxi. The hotel garden is beautiful, and the rooms offer open, scenic views that perfectly capture the charm and atmosphere of Venice. The staff are friendly and welcoming. There were a few minor issues, such as bottled water not being replenished in one of the rooms, but overall, the atmosphere was wonderful. I would definitely recommend this hotel.

スタッフの方々がフレンドリーで笑顔で対応して下さり お部屋も港に面したビューで清潔でアメニティも素敵です。夕方リップバームやチョコレートを届けて下さり心細やかなホスピタリティを感じました。朝食も美味しいですし安心して宿泊できるのでヴェネチアに行く事があればお勧めします。

The room’s location is excellent, and the cleanliness is impeccable. The decor materials are high-end. The only issue is during breakfast—you need to be cautious as they mix included breakfast items with paid ones. If you’re not careful, you might order a paid item by mistake. They don’t explain this upfront. We complained, and we heard five other tourists from the US also complaining about unfair charges. Even though breakfast was included, who would know a large fruit platter costs extra while a small one doesn’t? When we raised this with the front desk, a slightly overweight young woman had a very poor attitude.

The location is a bit far, hotel is fabulous and clean staff are very kind. The variety of food is limited. The upgraded our room to the next level which is very nice.

Magnifique Palazzo d’époque. Luxe, calme et volupté. Service exceptionnel ! Personnel sympathique, particulièrement disponible et à l’écoute des moindres besoins de sa clientèle. À recommander vivement.

A bit disappointed with the hotel as our grandfather was hospitalised in taiwan. Everything is in mandarin and they only accept English memo. No refund for our hotel fees. Will reconsider this hotel next time

The hotel is beautiful and well-decorated, with an elegant blend of classic and modern styles. However, its location is a bit far from the main attractions. The highlight of the experience was undoubtedly the staff, who were extremely polite and attentive. Unfortunately, the Valentine’s Day dinner was a major disappointment. Despite having great potential to be a special night, it lacked planning and romance. There was no themed decoration, and the music selection was completely off, with Latin music playing instead of a romantic Italian soundtrack. The only saving grace of the evening was the menu—the food was simply delicious, and I am immensely grateful to the chef for that. Without his exceptional cuisine, the night would have been completely ruined. Another frustrating detail was the absence of live music, despite the presence of a piano in the hotel. Throughout the entire weekend, there was no performance, which was a shame, as small details like this could have made a big difference in the atmosphere. Overall, the hotel has its qualities, but the service feels more like a 4-star standard rather than a true 5-star experience.

完美的小島，完美的酒店！房間風景美極了，可以看見寬廣的大河及對面的聖馬可廣場。早餐很豐富，很美味，裏面的工作人員都樂於助人，非常親切，總是面帶微笑，我丟了兩次東西，工作人員都幫我找到了，非常感謝！！前台工作人員都很棒，特別是前台經理Elia（中文念起來像愛你呀，非常有意思）總是能細心周到的幫助解決所有麻煩，讓客人可以無後顧之憂的安心度假，非常感謝！！在這裏可以放鬆度假休閑，還可以在這裏舉辦浪漫的婚禮，真是棒極了，七星服務，七星體驗👍👍

We spent 2 nights in this hotel. When you arrive you are getting such a warmly welcome. The room was really nice - especially that Venice oriental style. Just the bath, as some already mentioned, does not fit to the room. It is clean and is equipped with everything what you need/expect. Just different from the style. And one more little highlight are the big air con devices in front of the window which a super loud. The rest was really perfect. Breakfast buffet included everything what you need. Just only the powder coffee you can get for the price - rest you need to order separately which is different to other 5 stars Hotel where I have been before. At least one „good“ coffee should be included in the high price. Overall really a nice stay with a SUPER friendly helpful staff. And the location is really perfect as you are close to the top sightseeing locations.

冰箱裏一切免費，各種小吃免費，早餐免費。房間很大，每個小用品，都值得細細品嚐。每位酒店的服務生都用最美的笑容來對待。住過最好的酒店。實在太完美！