Hotel berhampiran Gubbängstorget, Stockholm

Had the good fortune of spending the weekend in one of the hotel’s top floor suites (adjacent to the conference facility on the 11th floor). Full disclosure - I had pretty low expectations coming in due to an unfortunate previous stay at this hotel, but that changed completely the moment I stepped inside the suite. It was spacious, comfortable and luxurious with enormous floor-to-ceiling windows and a HUGE terrace facing the city and Globen. The HVAC system was the best I've experienced in a Swedish hotel (a far cry from the regular Nordic systems that keep you freezing in the winter and sweating in the summer), the water pressure amazing and the finishes stylish. That said, if I were to nitpick, it wasn’t perfect - outlets were almost non-existent, a couple of spotlights were out-of-order, there was no shower gel in the shower, the TV was too small for a room of this size and there was no privacy shade for the giant window between the master bath and the bedroom. The housekeeping staff had generally done a very thorough job, with the exception of a part of the terrace that contained a half-eaten orange from a previous guest. These minor issues did, however, not detract from the overall experience and this suite easily ranked amongst the best Swedish hotel suites I’ve stayed in. The hotel has an excellent location, friendly staff and reasonable pricing, easily earning them a full five stars for this stay. I can’t wait to come back to the same suite :)

Der check-in war automatisiert und einfach selbst durchzuführen, das spart Zeit und Nerven. Die Zimmer waren groß genug, gut ausgestattet, allerdings ohne relevante Aussicht. Die Betten waren etwas zu weich. Das Frühstück war sehr gut, sehr frisch, sehr abwechslungsreich und sehr lecker, top!

Super fijn hotel op een top locatie naast T-Centralen. Vanaf Arlanda luchthaven met de Arlanda Express naar het centrum en dan 5min lopen. Alle bezienswaardigheden binnen bereik. Kamers zijn mooi, aan de wat kleine kant, maar van alle gemakken voorzien. Ontbijt is zeer uitgebreid, goed en gevarieerd. Het hotel heeft een zonneterras op de 11e verdieping met een mooi uitzicht over de stad. Ook een leuke sky-bar voor drankje of diner. Het personeel was erg vriendelijk. Voor herhaling vatbaar. Foto’s uitzicht hotelkamer op de 12e verdieping bij daglicht en Midsomernqcht

Clean, compact & comfortable. Walkable distance from central train station. Down comforters, scenic view from our large window, large screen tv, clean bathroom with shower, free Wi-fi, self check-in (we didn’t have a reservation so we had to check-in with a staff person). We had a “Compact Double” Room for 1,689,00 SEK (about $156 USD) and it was worth it!

The staff who checked me in was obviously not in the mood, her attitude was not professional at all. Overall hotel was pretty good

Ticked pretty much every box, although I found the electronic check-in/check-out system time-consuming (checking-out didn't work properly either) so hopefully that can be improved.

This is an apartment hotel in the suburb of Solna in Stockholm. It is well connected to the centre of the city by bus (stop is just outside) and a nearby subway station (took me about 7 minutes to walk there). The apartments are basic but modern, clean and have what you need for an independent stay - a mini kitchen area in the room with a fridge, microwave and stove top cooking rings. The bathroom is sizeable and functional. There is a table with chairs and a sofa-type chair as well as a cupboard for clothes. On Level 2 there is a laundry room which you can book for free in 90 minute slots (washing powder available at Reception for a reasonable price). There is also a room with various bins for rubbish and recycling of bottles, cans, paper, cardboard etc. The whole place is quite efficient and there is a mini-supermarket just across the road (expensive but soooo convenient). The one thing to note is that Reception is closed from 8am-1.30pm daily. The rest of the day/night, there are staff at Reception. Reception also has a fridge that you can buy a limited range of soft drinks etc. As I said at the beginning it is a basic place but really functional and the price for a place in greater Stockholm is amazing. We stayed 8 nights (they only clean your room, replace towels etc. every 7 nights which wasn't an issue for us).

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

A marvellous hotel with mordern infrastructure . Its literally next to the Urisksdal railway station ( 1 minute walk ). Breakfast was marvellous , dinner at the hotel was perfect . The pool was not working duting our visit , it was under some maintanance but we had the chance to use the sauna ( at an extra cost) and it was fantastic . I would definitely recommend .

I booked their single room without window, as I both have no need for excessive in-room amenities and also greatly enjoy small, cosy places (this is not a sarcastic statement: I truly loved the tiny room). There was enough space in the room for the bed, an additional cutout for a small desk, and the private bathroom was nearly twice the size of the rest of the room itself. The walls were painted in a dark grey or purple, as were the bed dressings. It was a perfect, cosy little nook in which I could sleep and unwind a little. Their breakfast is pretty standard fare, no complaints nor highlights. I was content with the mini croissants, yoghurt and fruit; though an unsweetened yoghurt option would have been nice (but again, not a complaint). One issue I have however is with the parking fees. It is advertised on the hotels.com website, as well as the English version of the hotel's own site that parking is SEK100,-/day. However, their internal system, and as I later found while verifying, their Swedish website both state SEK150,-/day. I did not follow up on this until the next day as I arrived late in the evening and checked the listings after having checked in. The monetary difference is negligible, however this was frustrating to be presented with at the point of payment and not updated across the platforms this hotel advertises on. When I asked at the desk about it and showed the FD staff the hotels.com and English version of their site with the lower amount, I was given an apologetic look and the professional version of throwing one's hands up in helplessness. I don't expect grovelling nor immediate refunds (I have read r/TalesFromtheFrontDesk for long enough) but at least a mention that it will be sent up the chain of command would allay my feeling of being misled. Parking in any case is in an underground lot accessible via your hotel card key.