Hotel berhampiran Laiyifen (canglangdonghuanlu), Suzhou

首先説明不是託，因為從事的也是酒店住宿相關的工作也經常出差，酒店邀請做個評價，那就認真評價一下，酒店工作人員態度也值得做出一個認真的評價： 前台服務：前台工作人員還有保安大叔都很熱情，諮詢前台出行路線和時間，還好前台提醒，自己訂票選錯了車站，及時改簽，非常感謝酒店的前台工作人員還有安保大叔；早上出門前台還熱心提醒3樓有早餐； 客房服務：房間提前開了空調很為客人着想，經常出差，捨得增加能耗成本給客人提前開空調的店鳳毛麟角，這店要麼老闆人好，要麼就是店長有能力； 房間格局：房間大小還有格局都沒問題，挺好的； 客房用品：牙刷拖鞋對比其他同價位酒店還是不錯的，老闆沒在這方面省錢，體驗感很好； 酒店設施：裝修簡約，快捷精品酒店，對比周邊其他酒店還是很有性價比；欠缺之處就是吹風機不太好用，所以這個點評設施衹點4星，其他的都是5星； 不是5星好評，但也是條認真評價的好評；

Very well maintained and clean hotel. European / Western-style room with all features and amenities. Staff is very welcoming and helpful. Highly commended. Will definitely come back.

The hotel staff were very friendly, and some could speak English. My hotel room was super clean, including the carpets, linen, and bathroom. In the morning, breakfast was buffet, and there were many choices. Five hours after checking out of the hotel, I realized that I had left my cap in the hotel so I called the hotel front desk and they made sure that the cap was delivered to my apartment. The hotel is located near Jinji lake and Suzhou centre plaza mall, but there are a lot of construction projects going on around the hotel.

It was another excellent stay. I got special discount for breakfast by Doris, Guest Services Manager, and extraordinary service from Jagger, Front Desk. All in all very good. looking forward to my next stay!

It's a really wonderful hotel. Beautiful, clean and stylish. Service is good and I had great stay there. Room offer nice variety of free coffee / tea and biscuits but I didn't find any cups. The location is though a bit off. Can be solved with didi and taxi so not a major problem All in all its good and I would stay there again

Everything went good, the place was clean and comfortable, very close to the center, we had a nice stay!

If you’re looking for a perfect 4 star venue in the city centre then look no further! This place is a good bargain all round the year and even in peak seasons. I am going to split my review into sections so bare with me. 1) Rooms: The outdated the rooms need a serious paint jobs and the couch is quite “scratchy” material wise. Despite the interior eye sore, the flats are quite cosy with everything you need. Scenery wise , those who aren’t afraid of heights request the balcony rooms ! Maybe they don’t have the views of the shanghai centre shopping mall but the evening breeze did put me to sleep like a baby! Also the television was well packed with nostalgic movies , I really enjoyed the entertainment. Although the TV volume doesn’t go too loud , I guess it’s good respect to the neighbors some of who are long term tenants. 2) Service: Impeccable. The people here, although clearly overworked are so nice! The housekeepers are all so wonderful ! They were the ones who let me come back to a clean flat everyday , really it was a piece of home with a whole lot of help! For shampoos and conditioners and shower gel you would need to let the front desk know you need it, so please keep that in mind! 3) Breakfast: Just enough for survival , I’m quite particular about my tastes in food where the buffet options were too less and unfortunately not too tasty. But I was able to survive…I really hope they can fix this though cause the place although cheaper than others isn’t exactly cheap as well. If you want a good breakfast spread , you will be left heavily disappointed. There’s a lot of cost cutting the hotel group has done and it’s obvious…I hope Ascott takes this into consideration cause it’s not good to have better hotels around the world but keep smaller cities forgotten and tightly budgeted!! Suzhou is quite expensive than other cities due to the constant influx of tourists. I don’t usually write much for my reviews but In this case I seem to care after seeing the overworked hotel staff and the poor conditions around them. Come on Ascott do better. I initially was tempted to give a 3/5 review stars but it’s the people that pushed it up.

The room was nice and big but they didn’t provide me with bath towels on the first night just hand towels. The wall has few scratches and marks and the window was really difficult to close. A fine hotel, nothing special.

It is well-located and has a nice infrastructure, but it looks like they are not taking care of the details anymore, so the door of the bathroom didn't work, the kitchen started getting rusty, and the bathroom walls look like they're dirty. Has potential but needs more love.

I was very impressed with the cleanliness and tidiness of the rooms, the hotel is new and very fashionable, the breakfast is really very tasty and varied, the staff is very friendly, we will come again, we liked it very much 👍🏼👍🏼👍🏼😍