Hotel berhampiran Collezione Cà del Duca Mocenigo Le Gallais, Venice

From the moment we checked in , being offered a chilled glass of Prosecco, to the time we checked out the service was outstanding. The staff were friendly, welcoming, and accommodating. The restaurant outside ,with a lovely view, was great and we had dinner there two of our three nights . The breakfast buffet was wonderful . Absolutely a great experience and highly recommended. The only note I would make is that we had asked for the lowest floor, which we were assigned ,due to my husband not wanting a lot of stairs . The room was lovely, however it had a large claw foot tube that was very difficult to get in and out of . A beautiful tub but given the physical limitations a bit rough . Other than that a perfect experience.

Disappointed by the level of service and outdated hotel. For that very pricy 4 stars hotel, I would have appreciated a higher level.. the staff was not particularly friendly neither helpful. The room was very dark with casi no natural light, not renovated like the booking picture. The bathtub was broken, they send someone that didn’t care of it and said it was indeed broken, reception didn’t propose anything in exchange. I ended up trying to fix myself for 1/2h. Bit sad.. also the Jacuzzi/public bath or gym are not accessible for free. You have to pay and book ahead.. you would imagine it’s included in the price. Positive side: very well located in the center, in the main luxury street, explain the price I guess? The rooftop is really the highlight with beautiful sunset, where we drunk our complementary bottle. The breakfast is really good, one of the best so far. Will not come back, not worthy.

New and clean hotel. Front desk very slow and bit robotic. Assigned wrong room and told given that Trip.com did not pass them the message. They were obviously lying as they said could read the first message regarding a bright room and yet both requests were written in the same field. Not flexible with check in and check out times. Its near the station but otherwise nothing in the immediate vicinity.

My husband and I enjoyed a remand UC stay in this exquisite hotel steps away from St Marks square. We booked this hotel through Inspirato and we’re in the penthouse terrace suite. Words cannot describe the attention to detail in every corner of our suite. We were luxuriously pampered with in room breakfast, unpacking and packing of our bags, convenience of booking opera tickets and shopping service. One afternoon we invited a friend to join us on the large terrace as we basked in the sun, a rare treat in Venice. Wonderful memories were made at this beautiful hotel.

I am writing this review on my last evening staying in this lovely welcoming snall hotel . From beginning to end, this has met and exceeded my expectations, and being very reasonably priced it is definitely a yes to revisit, and I recommend this hotel to everyone . Staff were very informative and could answer any queries . WiFi was excellent, which is always a bonus at no extra charge . Breakfast was relaxing and plentiful, staff one lady on duty was very communicative and smiley nothing was too much trouble . A great stay Thank you

We stayed here for 3 nights and couldn’t fault the hotel. It has its own water taxi stop so we were dropped off right at the hotel which in itself is a big win in Venice. The staff were so welcoming and friendly. We had upgraded our room for an extra €40 a night and it really was worth it. A large room with two huge windows looking onto the grand canal the views were beautiful. The location is fantastic just a short easy walk to the nearest vaparetto stop of San Stae (highly recommend the vaparetto pass get it from any stop with a kiosk we got ours at Rialto bridge) and an easy stroll to Rialto market, bridge and then a further short walk to St Marks Square. There are lots of lovely little cafe bars and restaurants on the way where the drinks are so reasonable (€6 an apperol compared to €20 in St Marks square). The hotel recommended a few restaurants to us but only got chance to eat in one (as we had other plans) Regina Sconta which was really nearby and really good. The hotel is signposted for the last few alleyways so easy to find in the dark and there are also signs directing you to the main sites. The breakfast had a good selection of hot cold and sweet and we enjoyed it everyday sometimes getting there early at 7.30 and other days turning up at 9.55!! Service was great every day and one day we got to sit out on the balcony. Every night when we got back we would sit in the jetty and have a drink from the bar and watch the world go by! There was maid service every day everything was topped up and fresh towels given. The mini bar was very reasonable and the air con worked like a dream which was such a relief after 32 degree heat outside. Such friendly helpful staff. We felt safe and everything was so easy at this hotel. I wouldn’t hesitate to stay here again next time in Venice.

Wonderful stay in Venice thanks to the Palazzo Venart team. Beautiful grounds and historic building that had been renovated with top of the line modern touches. The room was beautiful and comfortable. While the restaurant was closed, so we couldn’t have their tasting menu, the breakfast was incredible, and their aperitifs in the afternoon were a nice touch. Could could enjoy in their courtyard or garden facing the canal. The service was among the best I have ever received. In particular, the concierge team, Giacomo and Mariachiara, made our trip extra special, pointing out less-known points of interest, organizing trips to the major attractions, booking transportation and arranging reservations at amazing restaurants they suggested. Thank you, Giacomo, Mariachiara and the entire Palazzo Venart team for an incredible trip.

I would definitely recommend this ho(s)tel to young people. All the team was kind and helpful, although a very few of them spoke italian. The location is amazing, San Marco and its beautiful surroundings easy to reach by vaporetto number 2 - by the way.. if you are planning to spend at least 2-3 days it‘s worth buying a Venice card. Our bedroom was absolutely clean and the mattress comfortable. Still I would have appreciated one more towel pro person… by the high rate we paid.

Consigliato vivamente, Abbiamo soggiornato in questo albergo e siamo stati benissimo, a due passi dal canal grande a 20 minuti a piedi da piazza san marco . Vicinissima alla stazione e dal punto di di partenza degli autobus per l'aeroporto, le stanze molto pulite il personale attento e gentile e premuroso, la colazione abbondante e variegata.

Very neat and friendly environment. Amazing staff ready for guest's enquiries. My earlier perception of how the hostel would look completely vanished. Very comfortable beds. Good discipline among the guests. However, renting Towels at €5 seemed ridiculous to me. And also, Duvet covers should be provided instead of the additional bed sheet given. Nevertheless, I enjoyed staying and hope to return when visiting Italy again.