Hotel Mercure di Venice

This hotel could easily get five stars from us. Good location. There is a bus line, line 6, which is located close to the hotel and which runs every 20 minutes,which takes you from the hotel and brings you back for 20min. The price of the stay is significantly lower from the hotel prices in Venice. The hotel is also designed in a modern design and is new - as opposed to the Venetian style,for those of you that it matters. The rooms are spacious and pleasant overall, the soundproofing is excellent. The hotel is quiet. The breakfast is good and the breakfast staff provide excellent service, truly exceptional service. Especially Nicoletta, a constant smile, service given with joy, out of care - Nicoletta gets six stars. The service of the reception staff is also excellent, and in general the service of the staff is good. The cleanliness is good. Overall a good hotel. But what? If you need an extra pillow or blanket - none available. The children were given a double blanket and when we asked for another blanket they said it was not possible because there are currently no maids (we arrived around 10pm). The same goes for additional pillows that we asked for and did not receive throughout our stay (4 nights). The hotel has rooms that are connected by a door - so it is very suitable and convenient for families. We asked for one room with a double bed and one room with separate beds, when we arrived at night, we got two rooms with a double bed arrangement. There are no double beds in the hotel (at least we didn't get one) single beds are connected with a sheet, who cares. Likewise, the doors of the connected rooms - not only could they not be locked to allow parents privacy, they also could not be closed. They left them for us with the closing tab open - so it was impossible to close the doors. In addition, the bathroom in the master bedroom is really dangerous, there is no support for getting out of it - and getting out of it is challenging. Specifically in this bathroom - the emergency line does not work... if you have difficulty walking and moving - ask for a room with a shower, not a bathtub. I think a hotel needs very little effort - to become an excellent hotel. Greater attention to detail and a greater supply of blankets and pillows.