Hotel berhampiran DC Towers, Vienna

Position excellent situated in city center the stuffs are very nice

Good enough Hotel for a small break, hotel was located not far from city centre , local transport also available outside the hotel, good 45-60 minute walk to the town centre. Bit disappointed about breakfast service as lack of staff at the breakfast area, every morning we had to ask for things to be topped up as 1 person couldn’t do everything, felt sorry for the guy, hope things will improve . Good overall experience.

Our 2 nights visit to Vienna was fantastic and in large part that was due to the brilliant staff at Jaz in the City. The guys on reception were so helpful, friendly and informative. They all had a lovely manner. The room was very comfortable, clean and modern. Loved the music theme throughout the hotel. Excellent location too. Shame the rooftop bar wasn't open whilst we were there as it looked stunning. Would definitely recommend this hotel to others.

Great location. Literally less than 2 mins walk from the hotel to Wien’s main/central train station. Excellent services and super friendly and helpful staff. Stayed here for three nights and no problems with everything at the hotel.

The location is the best! Environment also very near to supermarket and transportation. Drinks, food, everything nearby and is so convenient. Even night time go back also very safety as the location is in the middle of city. 1 more things I like is to drink the refresher drink and snack provide from the hotel every morning before I leave the hotel.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.

The service staff and location was great. However, a kettle and a fridge in the room would have been more convenient for a six-day stay. The room was sp**** and there were no chairs, cups or glasses in the room.

Our room (apartment for 2 adults) was very clean, beautiful and comfortable. The refrigerator wasn't turned on (we couldn't turn it on by ourselves, but actually we didnt need it) A special thing in apartment is that there is a stove. All required dishes you can ask on reception and make food by yourself. Location is not far away from tram and underground stations (5-7 min by foot).