Hotel berhampiran Lilly's Art, Vienna

Central location attentive stuff Very clean Tasty breakfast, ate also supper which was good and reasonably priced Good music, live shows Unique room design which I liked but might bd a bit uncomfortable. I certainly recommend it

Great location. Literally less than 2 mins walk from the hotel to Wien’s main/central train station. Excellent services and super friendly and helpful staff. Stayed here for three nights and no problems with everything at the hotel.

Location wise, extremely convenient. Right by the central station, easy access to/from Airport. The hop on/off bus stop is also there. A great plus point! Here’s what and why it gets a low rate from me - self service. There’s no receptionist on site so everything is done thru their “smart” system which is actually troublesome, esp if you book thru a 3rd party app like Trip.com. You can only access the hotel using a pin code that’ll be delivered to your email. Mine unfortunately doesn’t match and had to wait a long time outside in the cold trying to figure it out. Can’t retrieve my booking and ended calling up (there’s a phone in the lobby to call for assistance) for help. Fortunately for me, there’s a staff who came in and help. Do note that no staff will be around outside office hrs. Room is decent, small but compact with small kitchen with microwaves. The coffee machine was faulty but we couldn’t get it replaced as their housekeeping team has left. All in all, it’s still a nice hotel for a short stay.

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Where to start , well let's start at Check In, we have arrived at the Hotel around mid day which we were lucky to be provided with a room straight away, after taking our way into the room well.. The carpets are horrendously dirty to the point i had a walk around Vienna looking for flip flops just not to step bare feet on the carpet. At this point we have contacted the reception in hopes of getting an upgrade which we were willing to pay but got immediately shut down as they were at full capacity, the shower room was fine big walk in shower fairly modern and clean, big TV although do not be fooled it is not a smart TV if you phone does not have Screen Cast do not forget HDMI cable or you will be stuck watching German TV. The restaurant was only open for Breakfast they do not open for Dinner only upon request and availability, now this was a first for me.. Nevertheless we prefer to eat out always and Vienna has some Fabulous places where you can have a nice Dinner. Be careful as well when you wake up a bit later and have to come down to reception to ask for Housekeeping to come and tend your room as they will leave your room door wide open whilst you are parading around Vienna, this actually happened to us we requested them to go to the room to change the towels and nade our way to the center, once we cane back to the hotel after several hours we found our door wide open left by Housekeeping, next morning we made our way to the reception and made a complain as all our belongings where in the room and they would not take accountability if they were stolen, they only apologized and that was all not a voucher not an upgrade absolutely nothing, if you are looking for a Hotel were they dont care about you no good morning no good evening this is the place for you if not DO NOT STAY HERE. This is for the Doppio Hotel team please dont bother replying to my review and rather look into making changes when providing training to your team, people want to feel welcome and safe when staying abroad and you guys failed at both those points, seek out to Train and Develop your team because there is a long way for you guys to go. A smile and greeting goes along way. Thank you,

We liked Hilton Waterfront overall but please see some good things and areas of improvement: - Leon and Maria at main reception are really good and excellent. They do everything to take care of guests and do best effort. Hilton Management should award them for their excellent job. - Natasha in Executive Lounge is also very good in her work. She looks at minute details and ensure every guest is taken care very well. She is excellent and Hilton Management please take note of her good work. - Overall Hilton Waterfront has water problem that is either extremely hot water comes or extremely cold water comes and it not easy to get it fixed. Please improve it. - Many things such as phone in room, lockers in Sauna area etc does not work and someone needs to check them on regular basis to ensure everything is seamless. Overall we liked it. Due to above mentioned people, we loved our stay and ignored any hick-ups.

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.

The service staff and location was great. However, a kettle and a fridge in the room would have been more convenient for a six-day stay. The room was sp**** and there were no chairs, cups or glasses in the room.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.

Nice, clean hotel with friendly stuff. Breakfast was very good. Rooms are not big but equipped enough for a one night stay. I would not recommend longer stays though as you might lack some more space. The only down side I find the parking price. Too expensive.