Hotel 3 Bintang di West Palm Beach

This is our second visit to this property. While checking in at the front desk , employee was polite, but once again, we weren’t acknowledged as Diamond Members, nor issued our complementary bottles of water , while the other employee helping other gold or diamond Members received their water and were upgraded to a better room , we weren’t nor were we asked for an upgrade. There is plenty of parking and the lot is well lit up , the lobby, was well maintained, mostly every employee we ran into was polite. The pool area still didn’t have towels outside, you had to walk to the front desk to sign them out . The gym is a nice size to get some exercise in . The breakfast area was nice , had plenty of food to satisfy everyone, the employees were polite. The rooms were well kept . One of our rooms has a table to eat , desk to keep our electronics on . Beds were comfortable , the king size bed rooms seemed bigger, than the queen size rooms . The elevators were fast and clean . We would stay again, just hope they instruct all front end employees the importance of their top tier members.

Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.

If you’re heading to Palm Beach, this is the place to stay. First of all it’s a lovely property and from check in with Jay and the great valet staff to check out with Kiersten, you will enjoy every moment of your stay. We received a complimentary upgrade because of our Marriott Bonvoy status and the front desk staff helped us find the most memorable and fun things to do. Definitely download the Circuit app that takes you all over the area for free. We enjoyed the breakfast immensely and the eggs were spectacular. The area is kept so clean and well stocked (even had gf toast!). The gym is well equipped and stocked nicely and the pool is delightful. There is great shopping nearby at the Square and don’t miss the rooftop restaurant at renovation hardware. Definitely not just a hardware store anymore! Spruzzo was the best nightlife at their rooftop bar with amazing views and music. The front desk staff also recommended a huge farmers market just a few streets away. Don’t miss it in season. You will be so glad you stayed here. I’m definitely coming back. Thanks again to everyone who helped us.

I had a two-night stay at this hotel and I enjoyed it. The hotel is in a good location. Although it is not super, super close, you can easily walk to the beach. The food options are a bit limited but also good. If you’re looking for a super busy hotel to chat and/or meet others at the bar, it’s not the place. But this Hyatt it is definitely sufficient, comfortable, clean, and ultimately satisfying.

Dalam semua keadilan, hotel ini masih bagus, tetapi terdapat kecacatan. Ia boleh dipanggil propaganda penipuan jika ia lebih serius: jelas apabila menempah bahawa terdapat bas ulang-alik lapangan terbang percuma. Tetapi apabila saya tiba di lapangan terbang Palm Beach, saya menelefon dan memberitahu anda secara langsung bahawa saya tidak.

Great hotel in a business park close to the highway and airport. The rooms are clean, fresh and spacious and some have balconies facing the courtyard. Beds are comfy but could use a thicker comforter. New carpet appears to be in place throughout rooms and hallways and the amenities (pool, exercise room, laundry) are kept up nicely. The lobby has a nice lower level area - booths with TVs for enjoying a drink or snack. I was most impressed with the staff - everyone in front desk to housekeeping to Bistro was great. All very friendly and helpful, from the gentleman in the cool letterman's jacket up front to Carrlyn in the Bistro. The Bistro menu is limited and were out of a few items but was OK for cocktails or snacks. We didn't try the breakfast as it seemed a bit sparse in choices. Pollo Tropical and Cracker Barrel are nearby for lunch/dinner options. Our stay was five days and we were completely satisfied. Good job Marriott, especially with staff.

Great hotel and truly enjoyed the breakfast. Would recommend to everyone.

The stay was great. You can't hear the planes, it was very clean and the bed is very comfortable. Don't expect much for breakfast, they didn't have fruit, orange juice, pancakes or eggs. I had a bagel and my boyfriend had a waffle, but those were good. I would go back there!

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

This hotel is a hidden gem! I think it must be relatively new because it is impeccably Mai yes. The staff is super friendly And will do their best to make you happy. I had Melanie bring me a fresh cup of coffee at breakfast because she had just brewed it, and the front desk employee gave me another check after I checked out when I realized my flight was an hour later tha am I thought so I could hang out by the pool until I had to go. And the gym area is awesome. Great room, great restaurant, great staff and great amet.