Hotel 3 Bintang di West Palm Beach

This is our second visit to this property. While checking in at the front desk , employee was polite, but once again, we weren’t acknowledged as Diamond Members, nor issued our complementary bottles of water , while the other employee helping other gold or diamond Members received their water and were upgraded to a better room , we weren’t nor were we asked for an upgrade. There is plenty of parking and the lot is well lit up , the lobby, was well maintained, mostly every employee we ran into was polite. The pool area still didn’t have towels outside, you had to walk to the front desk to sign them out . The gym is a nice size to get some exercise in . The breakfast area was nice , had plenty of food to satisfy everyone, the employees were polite. The rooms were well kept . One of our rooms has a table to eat , desk to keep our electronics on . Beds were comfortable , the king size bed rooms seemed bigger, than the queen size rooms . The elevators were fast and clean . We would stay again, just hope they instruct all front end employees the importance of their top tier members.

I’m not the type to typically leave a review. I have been here 3 nights and I have 4 more. I am currently sitting in my room because I have a conference break. There is constant banging in the room above me, I am told they are doing renovations. I decided to take it down to the pool and try to relax for just a little while unfortunately maintenance was down there and it’s right next to the highway so after an hour, I’ve decided to come back to the room to change and go find something to do off the hotel property due to there is still banging and drills overhead. When I checked in, I was told that I was not on the concierge level because I was in a suite the very kind lady at the front desk Katina was upfront with me and let me know that my room had not been updated so it was a little out of date. I greatly appreciated her, giving me that heads up. And yes, it is out of date but nonetheless since I was here for six nights, I wanted a larger room. The bed is uncomfortable. I’m not sure how many years the mattress has been in this room, too many would be my guess. Their concierge lounge is not open on the weekends only on weekdays. For two days, I left a note beside the coffee maker that said please may I have some extra coffee and cream. They left my note there and never left extra coffee or cream. Today the cleaning person I had decided to throw away receipts. I had on the coffee table in my living room that I needed for my expense report. I walked downstairs instead of calling and the very kind gentleman at the front desk called. Someone told me to go back to my room that they would be coming. I sat here for 20 minutes, listening to the banging, finally called back downstairs to ask how much longer I should wait before I could head to the pool he said well she just called. She’s on the 10th floor. She’s headed down to you. Waited 20 more minutes and said the heck with it and went down to the pool. It has not been the best experience however I was greeted by one of the most kindest employees I have experienced at a Marriott resort, Katina and each day she has been here it instantly brings me joy because of her kindness and and big smile. With being in a suite, I have a living room and a bedroom. There is a fridge in both areas. The one in the living room was frozen over so I unplugged it and put a towel on it so it could defrost. The one in the bedroom was not working and smelled terrible the following day when I found the HID device. It looks as though it was unplugged in order to put that device in. The food here at the hotel at least in the restaurant is quick and very good servers are not very attentive, but it doesn’t take long for your food to come out and I’ve eaten there a few times and I’ve had wonderful food both times. The Lakeview property I thought I was getting was not quite what I had expected. I will post a picture. No one I have spoken to has been able to get the Netflix to work on their tvs and I found 2 units in plug ins that

If you’re heading to Palm Beach, this is the place to stay. First of all it’s a lovely property and from check in with Jay and the great valet staff to check out with Kiersten, you will enjoy every moment of your stay. We received a complimentary upgrade because of our Marriott Bonvoy status and the front desk staff helped us find the most memorable and fun things to do. Definitely download the Circuit app that takes you all over the area for free. We enjoyed the breakfast immensely and the eggs were spectacular. The area is kept so clean and well stocked (even had gf toast!). The gym is well equipped and stocked nicely and the pool is delightful. There is great shopping nearby at the Square and don’t miss the rooftop restaurant at renovation hardware. Definitely not just a hardware store anymore! Spruzzo was the best nightlife at their rooftop bar with amazing views and music. The front desk staff also recommended a huge farmers market just a few streets away. Don’t miss it in season. You will be so glad you stayed here. I’m definitely coming back. Thanks again to everyone who helped us.

I had a two-night stay at this hotel and I enjoyed it. The hotel is in a good location. Although it is not super, super close, you can easily walk to the beach. The food options are a bit limited but also good. If you’re looking for a super busy hotel to chat and/or meet others at the bar, it’s not the place. But this Hyatt it is definitely sufficient, comfortable, clean, and ultimately satisfying.

Dalam semua keadilan, hotel ini masih bagus, tetapi terdapat kecacatan. Ia boleh dipanggil propaganda penipuan jika ia lebih serius: jelas apabila menempah bahawa terdapat bas ulang-alik lapangan terbang percuma. Tetapi apabila saya tiba di lapangan terbang Palm Beach, saya menelefon dan memberitahu anda secara langsung bahawa saya tidak.

We chose this hotel based on location. It was OK at best. The room had that slightly moldy smell. Everything was perfectly clean and furniture was in good condition. The walls are made of PAPER. I wanted to go to sleep and the person next door was playing music and blow drying their hair and they might as well have been in my room while doing it. The AC worked well and there was good water pressure in the shower. We got a rate that included breakfast. Breakfast was from a bunch of choices and was actually pretty tasty. The issue was that it was understaffed and we waited almost 40 minutes for avocado toast. We felt bad for the staff as they were all working as fast as they could. All in all,glad that stay was one and done.

Great hotel and truly enjoyed the breakfast. Would recommend to everyone.

The stay was great. You can't hear the planes, it was very clean and the bed is very comfortable. Don't expect much for breakfast, they didn't have fruit, orange juice, pancakes or eggs. I had a bagel and my boyfriend had a waffle, but those were good. I would go back there!

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

This hotel is a hidden gem! I think it must be relatively new because it is impeccably Mai yes. The staff is super friendly And will do their best to make you happy. I had Melanie bring me a fresh cup of coffee at breakfast because she had just brewed it, and the front desk employee gave me another check after I checked out when I realized my flight was an hour later tha am I thought so I could hang out by the pool until I had to go. And the gym area is awesome. Great room, great restaurant, great staff and great amet.