Hetianwan Inn

The owner of the inn is very kind, accomodating and helpful. She booked our Tianmen Mountain tickets, took us to a good Chinese restaurant, and booked our car going back to Zhangjiajie Railway Station. She also gave us directions on how to navigate Tianmen Moutain, checked on us every now and reminded us to be down the mountain at 11:30am so we won’t miss our 2:00pm train. When we entered the inn, we were mesmerized as it has a welcoming ambiance. We love all the wood designs and carvings. They also offered us tea and heated blankets. We booked the Fairy room and it surpassed our expectation. It is nice and cozy, everything is made of wood. Bed is comfortable. Bathroom has basic toiletries. There is also a heater that is so easy to operate, just like an AC. We absolutely loved our stay. We can’t wait to bring our family next time we come to Zhangjiajie. Definitely worth the money!

Great place to stay Comfortable beds Lovely clean and warm place to stay Helpful staff Great for booking trips

Yang Mi was an exceptional host who truly went above and beyond for us. The rooms and decor exuded a rainforest vibe, creating a wonderfully relaxing atmosphere that we thoroughly enjoyed. Her hospitality was outstanding, and she made every effort to ensure we had the best experience possible. I especially appreciated the family-oriented nature of the inn—sitting down with them for tea and fruit, sharing stories late into the night, was unforgettable. I feel like I left a piece of my heart at Hetianwan Inn.

The staff were super helpful and friendly and went out of their way to make sure we were looked after. Whether I needed recommendations or had a random request, they were always happy to help. The service was excellent, and the rooms were clean and comfy—just what I needed after a day out. You can really tell they care about their guests. Overall, Hetianwan Inn is a great place to stay. I’d definitely recommend it and will be back for sure!

It’s an ideal location to travel, especially because Tianmen Mountain is so close and if you use the cableway it’s a short walk from the hotel. The bus station to and from Zhangjiajie National Forest is also within walking distance, making it perfect to travel distances for cheap! The vibe in the room is cabin like. There is hot water and a heater in the room, but it takes time to warm up. The shower has no curtain so everything in the restroom gets wet. Overall, not a bad experience if your main goal is to travel and be out and about. The hosts were friendly and suggested places to go when I first arrived.

Very friendly and helpful family! They even helped me to organize the tickets and showed me the best routes for all the spots! Highly recommended!