Home2 Suites By Hilton Zhangjiajie Tianmen Mountain

Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets! I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately! The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain! Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello. Other points: - Breakfast was great with a wide variety of food - Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station - As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.

I stayed here for 2 night in late Nov 2024. The staff were welcoming us with warm smile & guidance. Ms. Hau help us upgrade my booking to a highest floor that enable us enjoying a cozy room.Thank you so much. The room was clean & daily necessities refilled adequately. The showering was good & the best thing was self-laundry which worthy us giving additional Credit. The breakfast was fair; limited variety & the corn drink was my favor. Hotel staff coordinated a local travel agent for us & made our travel plan become much easier.But their pillows were the worst things that spoiled my refreshment. This hotel would be my choice of next trip.

The staff was incredibly helpful and very friendly, we felt like at home! New, clean hotel that has everything you need for your trip in the city! Location is also great!

大廳自助飲吧隨心DIY， 設施：設備設施很完善很智能。 衞生：環境乾淨整潔，大廳香噴噴的。 環境：周邊環境安靜，離進山隧道很近，出行很方便 服務：小姐姐人美心善，説話很温柔，服務特別周到細緻，還會送小禮物。值得朋友們入住，體驗感很好

酒店前台服務很熱情，房間很温馨寬敞，還用毛巾擺了一個很可愛的小兔子，酒店位置優越，離天門山索道站步行八到九分鐘。客房清潔人員也很親切，見到就會很禮貌的打招呼，性價比挺高的！健身房的風景很棒！可以看的到飛機起飛，還可以看到纜車上山。是一次舒適愉悦的入住體驗，超讚！

本來連日奔波有點小感冒，但是住處的温馨接待和用心服務讓疲憊一掃而光。現在很多五星酒店每天一進房也都沒有開夜床服務了。但對於衹身入住的我確實今天暖心了！第三次來張家界了，這次雖然天氣不太好，但是確是最開心的一次！