Hotel Zurich dengan Kolam Renang

The hotel is a little away from the center (15~20 min by tram), plus 4min walk to the station. The check-in was quick, although in proper Swiss fashion the check-in time is only at 3pm. Fortunately, we were allowed to move in earlier. The room is big enough, but if you have big suitcases it'll be a bit tight. The staff is courteous and helpful, and try to accommodate if they can. The breakfast selection isn't too wide, but it's well arranged and has most of what you'd expect. There's a proper gym (exceedingly rare) with enough equipment to satisfy all but the pros. However, it does get a bit busy at times. They also have a decent swimming pool. There's a workstation with a printer next to the reception that guests can use for free - perfect if you need to print out tickets. They were happy to hold our baggage after we moved out until our flight in the evening - much appreciated. We paid about 125CHF a night for a standard room for two including breakfast, which is a good deal in Zurich. All things considered, there's very little to complain about. We had an excellent stay, and would love to stay there again.

Pemandangan dan lokasi yang sangat baik Kakitangan yang mesra

We stayed at this Novotel in Zurich, the Novotel in Munich and the Novotel in Geneva. This Novotel was definitely not as good as the others. The location is fine - it's well connected to public transport (it is located in the business technology park). We had booked nearly nine months in advance and asked for two rooms near each other (we were travelling as a family). We were given two rooms on separate floors at opposite ends of the hotel. It was literally the most far apart that the rooms could be. Reception on check in said that they would change it, then kept me waiting for 45 minutes while they tried to do so. I gave up at the 45 minute mark and just took the rooms that had been initially allocated. The initial person on check in did try and be helpful and gave a good restaurant recommendation. The other person on reception really was not helpful - in the end one of his colleagues stepped in to assist as I think she could see that he was being very unhelpful. Reception was often busy with queues (the reception area is not large enough for the size of the hotel). We were clearly tourist visitors to the city, and no-one in reception advised us on check-in that there was a huge festival in the city taking place (attracts 2 million visitors to Zurich) that was affecting all public transport plus restaurant availability etc. The rooms and the pool were fine. The breakfast at this hotel was very, very average, particularly the hot food items. The breakfast compared very unfavourably to those offered by the Novotel hotels in Geneva and Munich. Check out took a long time, and there did not seem to be a place to drop keys. The staff have very casual uniforms (pants and polo shirt) which also contributes to the whole feel of the hotel seeming like a lower standard. Hopefully Novotel can look at this hotel and try and improve the standard so it is of a similar standard to its other locations. (Novotel Munich in particular was so much better!)

Pleasantly surprised with the friendly service received at the reception. Breakfast was good, especially the mini croissants and the fresh butter and cheese. Would advise you make it clear to the staff on your eggs order as one would offer you plain scrambled egg while the other would ask if you prefer to add on ingredients. Location is good, there is a shortcut to the train station from the back of the hotel. Room design could be improved but no complaints. All in all, I am thankful the service was warm and that really matters to me.

Amazing service-from the front desk to restaurants, rooms, everything.Great concept. At the Rooftop Restaurant we really were pampered and the personal did a great service. Not pushy at all, but always present at the right time. Specially regards to Misses Korinna Kis and to Mr David. They went the extra mile to make a great evening amazing. Many thanks to the amazing chef-besides the obvious cooking skills, he proved a lot emotional intelligence and costumer focus.