Inns di Hunan, China

This is a very good hotel with a beautiful river view from the room, and also the bridge and small waterfall (do not confuse with large main waterfall). It was walking distance from everything. The hotel arranged for mandatory entrance tickets and pick up from station, which was so beneficial. Everything was great. 2 areas where hotel can improve: 1. Breakfast was quite ordinary. They can have a bit better dishes out there like omlette or croissants. 2. At the time of booking, I was given the wrong impression that there is the large waterfall view from the room. That was not true. Hotel should not use large waterfall picture in their page. They should use actual image from their window.

The best hotel in Zhangjiajie ! The room and bathroom are perfectly clean, the room I stayed in was also beautiful. The location is super convenient, 5-min walk to Tianmen mountain depart station, 10-min walk from Zhangjiajie railway station and a direct bus from Zhangjiajie West Station. The receptionist answered all of my questions regarding the bus to come, the Zhangjiajie National Park, Tianmen Mountain. She was able to book all the tickets a a discounted price for me and gave me lots of information regarding the possible itineraries. When I left for Wulingyuan, she explained to me how to get there and where exactly was the bus stop. She always answered within the next 5 minutes. I had a really good time there and would definitely stay here again if I come back on Zhangjiajie.

We had a truly wonderful stay at this hotel. From the moment we arrived, we felt welcomed and well taken care of. The owner was incredibly kind, attentive, and genuinely invested in making our experience special. What stood out the most was how they went above and beyond our expectations—whether it was accommodating our needs, offering thoughtful recommendations, or simply ensuring we were comfortable at all times. Their hospitality made a real difference and added a personal touch that you don’t often find. Overall, we had a fantastic time and would highly recommend this place to anyone looking for a warm, memorable stay. We would gladly return in the future.

We had such a wonderful stay here! From the moment we arrived, everything felt warm and welcoming—they even kindly picked us up from the train station, which made the journey so much easier. Tian was incredibly kind and helpful, especially when it came to organising our tickets to enter the village. The hotel itself is perfectly located, just a short and pleasant walk from the Furongzhen scenic area. After a peaceful night’s sleep, we woke up to a delicious Chinese breakfast, which was a lovely way to immerse ourselves in the local culture. It was a truly special experience for both me and my mum—we couldn’t have asked for a better stay. Highly recommend!

We had an amazing stay at this hotel. The view of the waterfall from the room is absolutely breathtaking, and the room itself is large and very comfortable. What truly made our trip special was the staff’s kindness — he went out of his way to show us around the city, recommend great places to eat, take us for a walk, and even bring us to a show. Thank you so much for taking such good care of us. This place exceeded all our expectations and I would definitely stay here again.

I had a wonderful stay and genuinely enjoyed every moment. From the moment I arrived, everything felt welcoming and thoughtfully arranged. The atmosphere was calm and comfortable, making it easy to relax and unwind. The room was clean, well-maintained, and designed with attention to detail. I especially appreciated how comfortable the bed was—it made a huge difference after long days. The overall environment felt both cozy and refined at the same time. What stood out most was the level of care and consistency throughout my stay. Everything ran smoothly, and it was clear that a lot of effort goes into creating a pleasant experience for guests. I would absolutely choose to stay here again and would recommend it to anyone looking for a comfortable and enjoyable place to stay.

We stayed here for our tour in the National Forest. The owners are so friendly and helpful! They organized everything for us. She took the time to explain everything even when it was so late in the evening. Otherwise we would be so lost because the Park is very very big. The room was perfect, cozy, clean, with fresh towels and the view and sound of the river outside just made so difficult to get up early in the morning! You wish you could stay in bed and listen to the river. We are very grateful with the owners and strong recommend to stay with the. and have them organized your days in Zhangjiajie. Ah and also the have good coffee to prepare you in the morning for a good price! We also had dinner in the restaurants near by which were also good and it is practical to have so near by good places to eat.

On arrival at Fenghuang, hotel send car for free transfer to hotel. Instructions are to go to the right of about 80m from exit to car parking. I sent a photo to hotel owner prior. The driver recognised us and took us to the hotel. Room is clean and bed was comfortable for the price we paid for 1 night. Hotel is very close to the scenic sights. Owner very helpful and gave us tea when we came back to the hotel after sightseeing. There were bowls of mandarins to eat as well. Arranged for pick up the next morning to return to train station at a cost of 20yuan. Can get cheaper via DiDi. We needed a bigger car for all our luggages so more convenient for this arrangement. Yes, if u r not too fuss and not expecting a 5 stars arrangement, this can be a good place to stay for a night. Get the owner to arrange for entry tickets to the town.

The inn staff reached out to us approx 2 weeks before our arrival to confirm the pick-up time at train station. He answered our queries on nearby attractions, too. We reached the inn before 2 pm and were given our 2 rooms. One was not cleaned yet. Staff immediately called housekeeping. Our 2 rooms have nice balcony where we watched the one of the few night performances. We were briefed on the attractions and timing of the performances. After lunch, we couldn't open 1 room door. The staff immediately looked into the matter and resolved it.

Room was very nice, facilities were all good. Location was a quick walk to the waterfall. The towels had holes in them, there were dead squished flies on the walls. We weren't aware when booking that the entry to the scenic area wasn't included so we paid another 90 yuan per person just to enter. The staff were generally helpful but she confused the paid performances with others. We were told we could watch each of the performances but then were refused to enter the area. But, they offered a free pick up from the railway station and offered to for a ride back. The room is right next to a bar with live music so isn't quiet at night.