A nice stay in the Park Inn Hotel. The rooms were clean and tidy. We had a double queen room, which was spacious and had everything we needed. Staff were very friendly and helpful. The hotel is located just outside the town. Breakfast was basic but set us up for the day. Water stations are available. Would stay again.
Hotel berhampiran Downtown,Vancouver92.7% pelancong memilih kawasan ini
PPengguna Tetamu2026.03.14
Overall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
Staying at Shangrila House with the host Julie is one of my best hotel experiences. Julie is such an awesome host, she is friendly, welcoming, helpful and with such a excellent taste. She keeps the house very clean, tidy, beautiful and elegant. I feel like I’m not paying nearly enough for the value of the house. Super grateful for Julie’s hospitality. I wool 100% stay here again. Thank you for everything Julie. It’s so great to meet you :)
The hotel was fantastic
Trip .Com is a SCAM I tried to cancel my reservation but the number to call is not in service. The Hotel staff says they have nothing but problems with this online platform.
NEVER will I recomend trip.com
The idea of viewing the tarmac at a hotel room is fascinating! The room (Deluxe King) is very spacious, beautiful and clean.
I don't find the room noisy despite the location.
I had my cat with me and cat litter, litter box and bowls were provided and prepared in advance.
I love the brand and scent of the toiletries provided, le labo Rose 31.
Susan’s sweet home ialah tempat yang sesuai untuk berehat selepas hari yang sibuk dalam perjalanan atau urusan perniagaan.
Di vila, anda mendapat akses ke taman. Tempat penginapan serba lengkap ini turut menawarkan percuma storan bagasi.
Jika anda bercadang untuk memandu ke hotel, anda boleh meletak kereta anda di tempat letak kenderan tempat penginapan.
Lovely hotel with a beautiful view overlooking the Thompson River. Convenient location and friendly, helpful staff. Enjoyed the relaxing river view during a simple but nice breakfast in the coffee house
We visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous.
However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly.
Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.
Hebat
104 ulasan
9.2/10
Harga bermula
US$ 401
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di British Columbia
Terokai Ulasan Tetamu Hotel di British Columbia
Lihat semua
8.2/10
Very Good
GGuest UserThe service was outstanding and the location ideal if you are biking. The hotel also has a room where you can store your bikes. The room was very clean and the staff very helpful.
LLLTYDThe counter staff was so kind to accommodate us in the handicapped room when I requested for it. Everything in the room looked great except that there was no real cabinet for clothing. And they only provided 2 hangers (I attached a photo). The hotel is surrounded by different restaurants and malls. A short walk to Walmart and Lansdowne Centre. Nearby skytrain station and bus stops. Parking lot is huge and can accommodate a lot of cars (with a minimal parking fee if you’re a hotel guest).
GGuest UserThe room was clean and quiet, and even though there were a lot of guests, breakfast was Western-style with bread, fresh milk, fresh yogurt, bananas, apples, sausages, boiled eggs, and mashed potatoes. If you're not used to it, bringing some pickled mustard stems as a side dish will do, as there aren't any vegetables, but an apple works. Hot water, disposable cups, coffee, and tea bags are available 24/7 next to the bar. The staff were very welcoming. Luggage storage and airport transfers are both free. There's a shuttle service every half hour for airport transfers; just call the front desk when you arrive, and the car will depart. The driver was very helpful and actively assisted with carrying our luggage.
GGuest UserNice property. Very ridge on early and late check-in and check out. Check on time is 1:00 and it is an extra $50 to check in early. Check-out time is 11:00 and can be extended to noon without a fee but beyond that it is $50. Breakfast is a little bit light with no hot foods.
Great pool and water slide along with a hot tub. I had a suite, and room size was good, almost a mini condominium.
GGuest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
GGuest UserAbsolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
KkymcuraHotel a bit outdated, soundproofing not very good. But apart from that, everything went well, location is in a safe and convenient place for public transpo. Cozy room.
Only wish 2 things were available: slippers (bec the floor becomes very cold) and drinking water.
MMikki LizIt was my second time staying at this hotel.
There were two things I really needed to mention.
First, I turned on Netflix and started watching a movie around 8:00pm but I fell asleep shortly after. Around 9pm someone started knocking on my door very loudly, which woke me up. I then heard someone outside saying, “Hey, lower the volume.”
I was honestly super confused because the TV wasn’t even that loud???? and the knocking itself was louder than the TV and was what actually woke me up. I didn’t open the door because I found it creepy.
After that, I called my friend, and he suggested I contact the front desk. When I called, the lady told me their housekeeper had already checked and there was nobody in the lobby anymore (which makes sense because it had happened around 20 minutes earlier). She also said other people shouldn’t be able to access guest floors without a key card. When I asked whether anyone staying beside me had complained, she said nobody was staying next to my room, and the guest next door had only just checked in.
Maybe it was just someone passing by, but it was still really weird and uncomfortable. I’ve stayed in many hotels in different countries and have never experienced something like this before.
The second issue was that both the internet and TV stopped working at night and were still not working the next morning when I checked out, which was really frustrating. I mentioned it during checkout, and the front desk staff simply said the whole building was having the same issue and they were trying to fix it 🥲
The good thing is they’ve now fixed the access issue, so everyone needs a key card to access their floor.
The hotel itself is brand new, very quiet, and clean, which is why I chose to stay here again. Since it’s owned by Hilton, I honestly expected the staff to be a bit more professional when speaking to customers.
The housekeeping staff were all super friendly though.
GGuest UserOverall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
Berapakah kadar purata untuk hotel dengan WiFi di British Columbia?
Bagi hotel dengan WiFi di British Columbia, harga purata pada hari bekerja ialah US$ 231, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah US$ 251.
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