Hotel Dengan parking di Lower Silesian, Poland

Our stay at Hotel Europejski Wrocław was a mixed experience, with both positives and areas for improvement. Booking the hotel was a breeze, especially through Trip.com. The process was straightforward and hassle-free, which added to the convenience of our trip. The location is fantastic, offering easy access to the city centre and public transportation. One of the highlights of our stay was the mulled wine and winter tea served at the hotel café. They were absolutely delightful and perfect for the chilly winter weather! The room ambience was almost similar to Hotel Hetman in Warsaw—cozy and functional—but there were some issues. Every time we entered, the room smelled like wet carpet, which was unpleasant. Additionally, it lacked basic amenities such as an iron, ironing board, fridge, and slippers, which was disappointing. The room also wasn’t warm enough for winter, although the water heater and pressure were consistent, which was a relief. Unfortunately, the walls were quite thin, and we could hear our neighbours talking, which affected the overall comfort. Housekeeping did an excellent job of ensuring the room was tidy, though they strictly followed the “clean my room” tag system. On one occasion, even with the tag hung, our room wasn’t cleaned, but it was resolved the next day. The café staff were friendly and attentive, even though one staff member had limited English. Their effort to serve us to the best of their ability was commendable. Breakfast, however, was underwhelming, especially compared to our previous stays at Hotel Hetman in Warsaw and Hampton by Hilton Krakow Airport, which offered a more varied and higher-quality breakfast experience. Overall, while the hotel has its advantages, such as its location, easy booking process, and some friendly staff, the room conditions, breakfast, and service inconsistencies leave room for improvement. That said, don’t miss the mulled wine and winter tea if you stay here!

Amazing hotel with fantastic service. The lobby to the hotel is vast, grand and extremely clean and well maintained. All reception staff were extremely friendly and very helpful. The room was superbly clean and very well presented and large. The bed was so comfortable. Dressing gowns and slippers provided). The Gym was free to use anytime and the Spa was very nice and for the price (£5 per hour per person) was a fantastic price. The breakfast choice was vast with hot food, cold meats and cheeses, salads, breads, pancakes and other cakes, coffee, teas and various cold juices. The hotel is very well located right next to the Old Town Square which has plenty of restaurants and bars for a good night out. A perfect stay and I would 100% stay there again. 5 out 5 for me and would advise anyone looking to stay in Wroclaw to stay here. You certainly wouldn't be disappointed.

The hotel is located right outside the central station, shopping centre, and public transport, making it very convenient to reach tourist destinations. The initial room on the fifth floor was dark, and the lights stopped working the following day. The cleaning staff did not proactively report the issue that they certainly would have noticed, and a room change was required because the technician was not available on a Sunday. The hotel provided a welcome drink ticket to compensate for the inconvenience, and the new room on the third floor was much better lit. Although the situation was poorly handled, the overall stay was nice.

Mixed feelings and let me explain why. Everything is brand new and very well designed, studios look great, just like in photos, lighting is nice, materials used are good. From visual pov it's all perfect, but there are some things that are crucial for good hotel experience that are lacking here. First of all beds are soft, too soft for me, same I can say about pillows - they lack that premium feeling. Next issue? Water pressure under the shower is low and as it's all brand new, I guess that's on purpose and I don't like it. And one last thing that caught me off guard - even if you have breakfast included, there are ”extra options”, that are freshly made that you need to extra pay for on the spot. Tbh it's a first time I met with such solutions and I don't get it - if breakfast is included in my room rate, why I have to pay extra cash for some poached eggs? Car park has a pretty narrow entrance but spacious spots so plus for that.

Everything was great, and clean, but there was no hairdryer and I would have liked more tea options. The service was supposedly okay, but I didn't get clear instructions on how to get to the apartment. When I called reception, there was a lot of static, which I mentioned, but the receptionist just sighed instead of offering help. When I arrived at reception, I didn't even get a 'good morning,' and he looked like he was being punished to be there.

The hotel service is quite good. The front desk greeted them warmly and politely. The room service was OK, but the room facilities were a bit loose. The breakfast was OK.

Honestly, not too bad a stay considering it’s near the station (walkable or a stop via tram). Only issue I have was that I was staying in room facing the main road where the tram runs and it was sooo difficult to sleep cos I could hear everything (windows shut). Aircon wasn’t the best either. It was kinda warm and took very long to cool the room. The heat wave didn’t help either. Amenities wise, I tried the sauna, it was unmanned, but considering it is probably not v popular, I didn’t mind it. I quite like the peace. Staff was v nice to help turn on the sauna at off peak hours too.

This hotel isn't just close to the Christmas market; it feels like it's right inside it! The location was absolutely perfect, and it's super close to the bus stop too. As for amenities, it was simple, as is common in Europe, with no toothbrush, but I was grateful for the body lotion, especially for my dry winter skin. The shower pressure and temperature were both excellent. Plus, there were cute dwarf statues in front of the hotel building!

My stay at Q Hotel Plus Wrocław was defined by quiet excellence and thoughtful precision, where every detail seemed guided by care and professionalism. The staff embodied genuine hospitality—gracious, attentive, and effortlessly efficient—creating an atmosphere of ease from arrival to departure. The hotel’s facilities were modern and refined, offering comfort without excess, while the rooms stood out for their immaculate cleanliness and serene order. Its location in Wrocław struck a rare balance between accessibility and calm, allowing seamless connection to the city’s pulse while preserving a sense of retreat. Altogether, the experience felt cohesive and elevated, leaving an impression of understated luxury rooted in service, cleanliness, and thoughtful design.

I had a wonderful stay at Hotel Altus Wrocław. The hotel is exceptionally clean, and the design is absolutely beautiful — luxurious, elegant, and truly “wow” from the moment you walk in. The interior details are impressive and give a very high-end feeling. The staff were friendly, warm, and very helpful throughout my stay, which made the experience even more pleasant. All of the amenities feel premium and well-maintained. The room itself was fantastic — stylish, comfortable, and very well equipped. Another big advantage is the location. The hotel is conveniently located close to the train station, making it very easy to travel around the city. Highly recommended for anyone visiting Wrocław!