Hotel Dengan Wifi di Stirling, United Kingdom

Comfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk. Reasonable choice of breakfast items, unfortunately no pastries though. Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.

酒店是古老建築物，從前台走到房間是行樓梯，小小的房間尚算整潔，早餐是即叫即做，非常可口美味。 在那裡認識了一對來自北愛爾蘭的夫婦，他們倆非常健談，還交換了聯絡方式。

This hotel is in a great location for exploring Stirling by foot, can't beat it! It's a basic hotel but has all you really need, with no frills. Staff were fast and helpful, parking on site. Bathroom could have been cleaner, shower pressure isn't great. But rooms were quiet, bed comfortable.

原本預訂含的早餐內容與提供的不一樣，反應後飯店有補上

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

clean rooms great staff excellent food and good safe parking

住進一個中式布置的房間，很暖心！服務人員都很nice。

I had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

The stay was amazing and the staff were friendly. We arrived at the accommodation pretty late at night after the check in hours but the hotel staff were available and helped us with everything we needed.